Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Huawei Places the World's First 5G VoNR Video Call

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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IGEL Advances Future of Work

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tata Communications and Cisco Collaborate on SD-WAN

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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How to Win the 50-Year-Old China Trade War

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Extreme Elements Enables The Autonomous Enterprise

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Cure Charge Anxiety with the Versatile ChargeHubGO+

One of the biggest challenges many of us face is charge anxiety and this problem has gotten worse thanks to USB-C. Personally,...

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Most top Companies Plan to Adopt VoIP

October 29, 2004

MSNBC had an article on its site recently showing that most top firms will be adopting VoIP in the next few years. Over 80% of the companies cited cost savings as the primary reason for the switch. The article stemmed...

AT&T CallVantage Issues

October 24, 2004

I received this e-mail today. I get a good deal of e-mail on the Vonage vs. AT&T battle. People want to know which is better, and they also want me to solve their technical problems.

Spirent Supports Cisco Skinny VoIP

October 4, 2004

Tomorrow, Spirent Communications (www.spirentcom.com; NYSE: SPM; LSE: SPT) will announce support for Cisco's SCCP (Skinny) protocol on its industry-leading Abacus 5000 product. With the addition of Skinny protocols, Spirent's Abacus 5000 now offers the most comprehensive analog, digital and VoIP...

Voiceglo News and Skype Breakfast Keynote on Wednesday

October 4, 2004

I had a chance to meet with Voiceglo and learned some interesting things. I wrote about their new product called Net PBX a while back and it turns out that product was delayed a bit. They promise to have it...

Getting into the Show Dailies

October 4, 2004

I've had a number of requests from people that want to get into the show dailies that we have been sending out. Please send information directly to Johanne Torres, jtorres@tmcnet.com. if you are a vendor, you know what to send....

LA Smog, Working with the IPCC and TMC Intros Show Dailies

October 4, 2004

On the flight out to LA, the person next to me insisted that it's fog, not smog that covers the skies of LA in the AM. Whatever it is, I am looking forward to the sun burning it away so...

Finding Rich Tehrani at Internet Telephony Conference & Expo

October 2, 2004

RSS: Wherever you go!

September 29, 2004

Now you can take your RSS feeds with you, wherever you go. I thought this was an interesting release in light of the fact that I wrote about RSS today....

TMCnet News Alert and RSS Feeds - Powerful Resources

September 29, 2004

I've been getting lots of great feedback on TMCnet's News Alert Service. This is a keyword based service allowing you to track anything we cover and we cover just about every technology that you need to know about. Once a...

Canadians Receive $10,000 VoIP Conference Value - Free

September 29, 2004

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