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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

What's Up With the Data Center?

This morning there is an article that "RDG Capital Fund Management, the investment vehicle of Russell Glass and a significant shareholder...

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Experience-Centric

While search slideshare (now LinkedIn slideshare), I saw this slide, which sums up customer expectations as well as a conversation I...

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NFV Vendor Challenges Part 1

We’ve all likely seen the Gartner hype cycle for emerging technologies curve.  I remember many, many years ago when I first saw...

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Clinton's BYOD Phones, E-mail Server May Achieve Bin Laden's Goal

One of Osama Bin Laden’s goals was to assassinate president Obama in order to get Joe Biden promoted to president. Said Bin...

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The Importance of a Software Media Server/Media Resource Broker to Handle Diverse Multimedia Resource Requirements in a VoLTE Network

It would be nice sometimes to live in a bubble where you would only have to deal with what was in...

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CyberFlow Analytics Detects Cybersecurity Breach Anomalies

Security experts agree – there is absolutely no way to ensure your network is 100% safe from cybercriminals – if they really...

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Fiber Play: NTELOS Bought by Shentel

It is all about fiber. Whether it is fiber-to-the-home or fiber lit buildings, the bankers love the word fiber. (I will...

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Restoration Hardware's E-commerce Fighting Formula

December 16, 2014

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in love



Apple has the most valuable retail real estate in history, outdoing Tiffany. As a result, Microsoft has stores which mimic Apple. Samsung does as well. More importantly, many retailers emulate the look of Apple stores.

Thoughts on ThinkGeek Customer Service

December 16, 2014

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a response. They do say there is a 48-hour window which technically ends tomorrow but I’m not very patient.

New T-Mobile Pay as You Go LTE Pricing Changes Everything

December 15, 2014

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced to purchase one of the monthly variety which could cost $35 per month and more with taxes and fees added in. Many people however don’t need to have access to data at all times. They can use texting and calling when in the car and then access wireless data when stationary at a coffee shop or even using their cable provider WiFi.

How Sony May be Fighting to Unleak its Information

December 12, 2014

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent or actors has been released. In just one incident a director called Angelina Jolie a spoiled, untalented, egomaniacal Brat. Then there were racially charged comments about President Obama. A leak of tens of thousands of salaries and social security numbers. The leak of contractor salaries, movies and discussions regarding costs related to movies.

You need a Flip Phone for Your Data Center

December 3, 2014



The big news of the week is celebrities are eschewing smartphones for flip phones. What you ask? Yes, flip phones, those clamshell devices which most people associate with the luddite relative you just saw at Thanksgiving. The reason?

Blackberry to Pay You $550 for your iPhone

November 25, 2014

The smartphone wars have gotten out of control with Blackberry paying you up to $450 to switch to the company’s devices. As you can see from the chart below, they are not messing around… There is serious money to be had here for the iPhone user that is looking to switch.

 

 

Trade-In
Value

BlackBerry
Top-Up

Offer
Total

iPhone 4S

up to $90

$150

up to $240

iPhone 5

up to $150

$150

up to $300

iPhone 5C

up to $130

$150

up to $280

iPhone 5S

up to $235

$150

up to $385

iPhone 6

up to $400

$150

up to $550

 

Amazon too has tried to get people to switch to the Kindle Fire phone by giving away a year of Prime service and unlimited photo storage and bundling a Kindle Fire HDX 7” for only 99 cents.

AirHopper: Even Air-Gap Networks are Not Secure

November 20, 2014

It’s a good time to be in the Cybersecurity business.



Quite often, highly secure computers are disconnected from the outside world so as to not get hit by hackers. However, it seems these air-gap networks named for their isolation from other computers are not as secure as we once thought. A hacker can get to these networks in the following manner. They design software which logs the keystrokes and subsequently transmits this information via FM radio signals generated by the graphics card - without changing the display so the user doesn't detect the attack.

Awesome Cyber-Monday Phone Battery Charger Deal

November 17, 2014


My family has had great experiences with the PowerSkin PoP'n Battery Charger as the device has suction cups and sticks to the back of your phone which means no additional cable is needed. Best of all, since it isn't a case, you don't have to worry about the difficulty of separating your phone from the case. The only drawback is the base can be a bit fragile under heavy stress situations as you might expect. Still, this is a great battery and I endorse it fully because of the case-less and cordless charging capability.

The company will soon be selling these chargers for 1 cent and $7.99 for shipping.


I Posted an Anti-Amnesty Petition in Hostile Territory, Whitehouse.gov

November 14, 2014

If you’re paying any attention at all, you know there was a major Republican victory in the recent midterm elections and in January a Republican majority in the Senate will join the Republican majority in the House. It was known before the election that President Obama planned to use an executive order to promote backdoor amnesty.

This was likely part of the reason for the major loss in the election but the president has decided to proceed anyway and very soon we expect him to cease deportations of millions of illegal immigrants.

Recent immigration tweets - surprisingly, most results of my search were news sources

GOP debates its immigration strategy as Obama prepares executive action (Washington Post) http://t.co/OrYusgQEi7 http://t.co/8gen6UUTNL

— memeorandum (@memeorandum) November 14, 2014

.@krauthammer on potential #Obama #immigration action: “I believe it is an impeachable offense.” #KellyFile pic.twitter.com/ep9RCzGyNl

— Fox News (@FoxNews) November 14, 2014

Some of the outlets where people discuss these issues are of course social media sites like Twitter and Facebook.

What Skype for Web Means for WebRTC

November 14, 2014

 


Skype has finally decided to bring its VoIP and video platform to the web in an effort to better compete with a new wave of companies leveraging browser-based WebRTC technology. Today, they announced Skype for Web (Beta) which works with Chrome, Firefox and IE 10 or above. Recently, I mentioned how Microsoft has really been making some smart moves lately which make the company more relevant and ORTC/WebRTC support is certainly one of the most important areas in the communications space. My colleague Doug Mohney agrees when he says this isn't your father's Microsoft.

The simple reality about this move is it may make it tougher to compete with Skype as a pure WebRTC video or audio play as Skype obviously has a bigger name and bundles its solution with other Microsoft products.






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