E-Mail Miscommunication

Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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E-Mail Miscommunication

E-mail is not the perfect form of communication and there are times when emotion can be misinterpreted by this communications medium. I have dealt with this in the past myself and have learned there are times when it is better to stop typing and pick up the phone.
Here is more from the New York Times.

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