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IP Communications

Is Content King or is it Platform?

September 30, 2011

The adage about content being king is absolutely true and the precipitous drop in the value of Netflix shares related to losing Starz programming reminds us that distribution can be considered a distant second to content. This is true because the world has flattened with the advent of broadband meaning any content provider can stream directly without the need for cable companies or telcos to take a cut.

Glenn Beck’s recent launch of GBTV for example shows us how a content provider can take his or her show and produce it just fine without the need to deal with traditional distribution.

But from the standpoint of the consumer, having access to a smattering of programs on disparate websites is not the same as accessing them all seamlessly through a single aggregator.

Selling your Privacy Evolves with Amazon Silk Browser

September 29, 2011



Amazon's new Silk browser bundled with its new Kindle Fire will leverage it's own servers for browser proxying meaning that all the websites you surf will go through the company's cloud-based servers. Although browser proxying is not new, it has been used in the Skyfire and other browsers. Its general benefit is allowing web sessions to speed up and providing mobile browsers access to content incompatible with the browser - such as Adobe Flash.

TMC's Tom Keating has more on the privacy concerns and after reading his thoughts I realize just how fast product subsidization is evolving. You see yesterday I explained Amazon is subsidizing its tablets via Amazon Prime and cloud-computing services but now it seems Amazon will also have access to the sites you browse allowing its suggestion engine to to potentially use this data to better target products which suit your interests.

While privacy advocates may be up in arms, the reality is we sell our privacy for free services virtually every day when we use popular web portals, online email and a slew of other services such as browser toolbars.





Off to Metaswitch Forum 2011

September 28, 2011

Why AT&T Purchased Superclick Networks

September 27, 2011

AT&T just picked up Canadian WiFi gateway and solution provider Superclick Networks for $15 million dollars and the deal is curious as the company provides wireless solutions but not service for the hospitality, healthcare and retail markets. As you may recall, in November of 2008, AT&T also purchased leading WiFi provider Wayport and my take at the time was the deal signaled the importance of WiFi.

This transaction echoes this sentiment but it’s a bit different because it isn’t a service they are purchasing per se. The deal also shows the Ma Bell is looking outside the country for growth and isn’t afraid to do deals that are unexpected.

The Turnover Epidemic and the Toll it Takes

September 23, 2011

As I look out at the technology landscape I find it surprising that replacements of marketing personnel whether initiated by the company or people resigning seems to be near an all-time high. As I have stated before, the job of marketers is tougher than ever – they have to deal with online and offline media, social, search, events, web seminars, community building, landing page creation, testing, email marketing, article writing, blogging and public relations on a daily basis. We are at the point where marketers should be injecting Red Bull into one arm while injecting Maalox into the other.

To make matters worse, the scrutiny marketers have to deal with is at an all-time high meaning investors, CXOs and presidents are demanding accountability for every cent of spending.

Mitel Having Layoffs

September 14, 2011

Mitel has always had great technology - I sound like a broken record don't I? Yet they haven't found their way to market their company or properly position it in the market. The result of lack of PR and marketing vision has cost it in the marketplace as companies like ShoreTel have taken share by being persistent, branding well and positioning Mitel for them.

The one constant in business is that if you don't position yourself, someone else (typically the competition) will gladly do it for you.

You may recall I compared Mitel to ShoreTel some months back, criticizing Mitel for a number of reasons. I then followed up with a post about how how the company is betting the farm so to speak on virtualized communications.

Sadly I received an email from a Mitel employee today which explained that there is a nationwide workforce reduction causing this person to be let go.





Download ITEXPO on the Go

September 11, 2011

AT&T Responds to DOJ - What They Missed

September 9, 2011

AT&T responded to the DOJ regarding the blocked T-Mobile USA acquisition saying that the proposed merger would be good for consumers as it would allow AT&T to gain access to T-Mobile spectrum allowing their call quality to improve and the number of dropped calls to be reduced. This in turn they argue would lead to lower prices. Ma Bell 2.0 continued to explain that the wireless business is fiercely competitive which has resulted in lower prices over time.

The interesting takeaway here is that there is nothing new being argued.

Exciting New ITEXPO Keynote, Michael Tribolet with magicJack VocalTec

August 31, 2011

Two months back I told you that IP communications veteran Michael Tribolet, someone involved in the founding and growth of the VoIP space joined magicJack Vocaltec and would be at ITEXPO West in Austin Texas, September 13-15, 2011.

I have great news to share and that is that Michael will be keynoting at the show at 8:45 am on Sept 13. He kicks off what is perhaps the best keynote line-up ITEXPO has ever seen - he will be followed up by representatives from Cisco, IBM, DHL, Ethernet inventor Bob Metcalfe and many more.

I have known Tribolet for about a decade if not longer and he worked at some of the most influential game-changing companies in his career. For example, he Vice President of Operations at Dialpad - a VoIP leader in the nineties allowing tens of millions of global callers the ability to call into the US for free.

He then went to Vonage America and became President and watched the company change the face of VoIP - causing the cable companies to realize IP was their future as well. The ensuing competition between Vonage and the cablecos is still fascinating to watch.

Now at magicJack Vocaltec, Tribolet is once again at one of the game-changing IP communications companies and no doubt has fascinating insight on where the communications business has been and will be going.







Cloud Communications: That's gold, Jerry! Gold!

August 31, 2011

Seinfeld fans rejoice – I haven’t forgotten about you – and Kenny Bania is now forever immortalized in this blog. He came to mind and his expression “That's gold, Jerry! Gold!” seems so fitting when I get to talking about the cloud. You see, the cloud continues to be one of the most exciting areas TMC covers and as more companies move their tech and telecom into the cloud, they have questions about how best to go about transitioning.

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