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IP Communications

Off to Metaswitch Forum 2011

September 28, 2011

Why AT&T Purchased Superclick Networks

September 27, 2011

AT&T just picked up Canadian WiFi gateway and solution provider Superclick Networks for $15 million dollars and the deal is curious as the company provides wireless solutions but not service for the hospitality, healthcare and retail markets. As you may recall, in November of 2008, AT&T also purchased leading WiFi provider Wayport and my take at the time was the deal signaled the importance of WiFi.

This transaction echoes this sentiment but it’s a bit different because it isn’t a service they are purchasing per se. The deal also shows the Ma Bell is looking outside the country for growth and isn’t afraid to do deals that are unexpected.

The Turnover Epidemic and the Toll it Takes

September 23, 2011

As I look out at the technology landscape I find it surprising that replacements of marketing personnel whether initiated by the company or people resigning seems to be near an all-time high. As I have stated before, the job of marketers is tougher than ever – they have to deal with online and offline media, social, search, events, web seminars, community building, landing page creation, testing, email marketing, article writing, blogging and public relations on a daily basis. We are at the point where marketers should be injecting Red Bull into one arm while injecting Maalox into the other.

To make matters worse, the scrutiny marketers have to deal with is at an all-time high meaning investors, CXOs and presidents are demanding accountability for every cent of spending.

Mitel Having Layoffs

September 14, 2011

Mitel has always had great technology - I sound like a broken record don't I? Yet they haven't found their way to market their company or properly position it in the market. The result of lack of PR and marketing vision has cost it in the marketplace as companies like ShoreTel have taken share by being persistent, branding well and positioning Mitel for them.

The one constant in business is that if you don't position yourself, someone else (typically the competition) will gladly do it for you.

You may recall I compared Mitel to ShoreTel some months back, criticizing Mitel for a number of reasons. I then followed up with a post about how how the company is betting the farm so to speak on virtualized communications.

Sadly I received an email from a Mitel employee today which explained that there is a nationwide workforce reduction causing this person to be let go.





Download ITEXPO on the Go

September 11, 2011

AT&T Responds to DOJ - What They Missed

September 9, 2011

AT&T responded to the DOJ regarding the blocked T-Mobile USA acquisition saying that the proposed merger would be good for consumers as it would allow AT&T to gain access to T-Mobile spectrum allowing their call quality to improve and the number of dropped calls to be reduced. This in turn they argue would lead to lower prices. Ma Bell 2.0 continued to explain that the wireless business is fiercely competitive which has resulted in lower prices over time.

The interesting takeaway here is that there is nothing new being argued.

Exciting New ITEXPO Keynote, Michael Tribolet with magicJack VocalTec

August 31, 2011

Two months back I told you that IP communications veteran Michael Tribolet, someone involved in the founding and growth of the VoIP space joined magicJack Vocaltec and would be at ITEXPO West in Austin Texas, September 13-15, 2011.

I have great news to share and that is that Michael will be keynoting at the show at 8:45 am on Sept 13. He kicks off what is perhaps the best keynote line-up ITEXPO has ever seen - he will be followed up by representatives from Cisco, IBM, DHL, Ethernet inventor Bob Metcalfe and many more.

I have known Tribolet for about a decade if not longer and he worked at some of the most influential game-changing companies in his career. For example, he Vice President of Operations at Dialpad - a VoIP leader in the nineties allowing tens of millions of global callers the ability to call into the US for free.

He then went to Vonage America and became President and watched the company change the face of VoIP - causing the cable companies to realize IP was their future as well. The ensuing competition between Vonage and the cablecos is still fascinating to watch.

Now at magicJack Vocaltec, Tribolet is once again at one of the game-changing IP communications companies and no doubt has fascinating insight on where the communications business has been and will be going.







Cloud Communications: That's gold, Jerry! Gold!

August 31, 2011

Seinfeld fans rejoice – I haven’t forgotten about you – and Kenny Bania is now forever immortalized in this blog. He came to mind and his expression “That's gold, Jerry! Gold!” seems so fitting when I get to talking about the cloud. You see, the cloud continues to be one of the most exciting areas TMC covers and as more companies move their tech and telecom into the cloud, they have questions about how best to go about transitioning.

Streaming Radio? There's An App For EACH Station

August 31, 2011

I love all kinds of music and unless I am in the mood for something slow, I find the faster the beat the better. So I have been on a quest for the best workout music and I’ve had good success but I am wondering, how many more apps can I take?

Everyone probably started their journey with Pandora as I did. I love how customizable Pandora is – allowing me to skip tracks I don’t like and build perfectly customizable radio stations.

Why Blocked AT&T, T-Mobile USA Deal is Good for Growth

August 31, 2011

Critics might say, in the history of M&A, it is difficult to recall one instance where more jobs were created as a result of two companies coming together. Yet this is the argument AT&T has been making for just less than three months after the merger announcement with AT&T and T-Mobile USA was announced. In part the argument was reinforced by the company's commitment to bring remote call center jobs back to the states.

Moreover, AT&T’s claim that this merger would be good for consumers is an interesting one as critics might say it is fairly easy to argue either side.

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