Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IP Communications

Zang Spaces: a Major Digital Transformation Enabler

April 6, 2017



As we've said repeatedly, communications is the low hanging fruit of digital transformation. You can transform your business in lots of ways of course - setting up systems to reduce crime in your retail locations is just one way to do this. But across the board - looking at companies in all industries, there is a single constant... Communications.

Communications Transformation is Just Beginning

April 4, 2017

The technological journey to a more efficient enterprise never ends. There are endless new tools which a company can adopt to become more productive. "Digital Transformation" is the latest buzzword to describe what has been happening in companies since the advent of Lotus 123 on an IBM PC which allowed companies to instantly get access to what-if scenarios impossible to duplicate with a pencil.

Transformation never ends.

In 1978, using metal to print newspapers and magazines was commonplace.

A young Rich Tehrani received this metal type from the New York Times as a gift and its its helped him remember that change is constant and adaptation is a necessity for survival.



This is one of the last metal-based newspapers they were printing as they were going to start using computers. At the time, the cost to automate was astronomical - you needed a mainframe and custom software and proprietary interconnections.







Sennheiser Shows the Future of Work in NYC

April 3, 2017


Sennheiser
and furniture company Wilkhahn recently held a press conference at their pop-up store in Greenwich Village, NY where the audience was treated to great content and the ability to try some of the company's high-end audio products.

The presentation started with pictures which showed the evolution of the office - from tightly packed desks, to offices, to cubes and now more casual informal settings replete with couches, huddle rooms and a few quiet areas for serious work. In other words, our collaborative future.

The takeaway? Well, it wasn't all that different from what many of us heard in the keynote room of ITEXPO in Fort Lauderdale, FL. Companies are changing to suit the tastes of millennials.



Vidyo Expands its Service into Banking

March 21, 2017

Read to the end to see why future call center agents may need to start hitting the gym

We've covered Vidyo news before - the company has video solutions serving numerous industries with powerful solutions which work over a wide-range of of bandwidth situations. Recently they have been focusing more on banking solutions as research has shown the timing is good. In fact, 90% of banking industry respondents expect video collaboration to positively impact customer satisfaction, and 80% are planning on deploying a video collaboration tool in the near future.

To learn more, we spoke with Eran Westman, CEO of Vidyo.

The chief executive sees financial as a natural extension of the company's success in healthcare. He thinks using video when getting a mortgage, establishes trust with the customer and will become more common.





Why Apple's Dropping its Pants With New iPad Price

March 21, 2017

This new device is a dramatic departure for the company... Here's why



If you look at the innovations of the iPad over the years, the device has gotten significantly more powerful as well as lighter with each iteration. The company pioneered a Smart Cover and a Smart Keyboard and even launched a pencil - although, they didn't pioneer that... In fact it was avoiding the use of a stylus that got the company to where it is today...



Shock! IBM Reverses Telecommuting Policy. Here's Why

March 21, 2017



It's mind-boggling. It's incredible. The biggest news in tech culture is without question  the reversal by IBM regarding a telecommuting policy which will affect thousands of people.

This is staggering because IBM was actually famous for letting and even pushing people to work from home. I've been at the company's headquarters and asked management about how they do it - over a decade ago, before the trend was common and they told me they have a set of technologies and management procedures to ensure it works well.



10 Seismic Communications Trends Creating Billions in New Value

March 20, 2017

People need not apply in our brave new communications future





Communications was once a person-to-person mechanism allowing individuals to collaborate or share information with others. The move from traditional phone networks to VoIP, from wired to wireless, from voice to chat all involved two or more people at the ends of conversations.

The next wave however will represent the largest shift in our lifetimes - the most important communications innovations in the next decade will transcend people.

Mitel Analyst Day 2017 Live Blog

March 7, 2017

Past live blog 2015. Here are the complete slides.

8 am: CEO Rich McBee takes the stage.

The company won’t overpay for a company but will look for strategic acquisitions. Digital transformation is a key element of their strategy – they will provide software and services to their installed base.

ITEXPO Returns to Fort Lauderdale Tomorrow!

February 7, 2017



Sorry for the brief marketing message.



See me at the show in the following places:





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Resume marketing message: 

One of the largest telecom/communications technology shows in the world at Broward Convention Center



As my loyal blog readers probably know by now... ITEXPO, the 3-day trade show and conference focused on communications technology, returns to South Florida this week.

As always, you can attend laser-targeted courses - most free with your Expo Plus pass - that prepare you to ask the right questions of the 150+ vendors on the show floor. Plus, your free pass gives you access to 100 more vendors on the IoT Evolution Expo floor, collocated with ITEXPO.

Here is a comprehensive list/links of workshops, seminars and presentations. These are in addition to the main ITEXPO Conference Program (which does require a conference fee).

Select any link as your starting point into the expo site.










ITEXPO and IoT Evolution Show Brochures now Available

February 2, 2017

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