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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IP Communications

Akamai Connect adds Cache and Speed to Cisco WAN

May 11, 2015

When you’re in the media business long enough getting briefed by companies about their new offerings, you develop relationships which quite often means you gain a lot of trust with the person speaking with you. On virtually every call I'm on in fact, I am told something, then asked to keep it off the record. The problem is, I can’t always remember what is told to me in confidence – or by whom. I generally try to delete things I am not supposed to write from my notes as a fail-safe precaution.

Revolabs Pushing Audio Quality Boundaries in Conferencing

May 8, 2015

A typical telephone call these days still relies on quality limitations of compression and filtering designed in the 1960s! Before VoIP, the percentage of such calls would have been 100. For a short time thereafter, VoIP calls may have even sounded worse in some cases than the PSTN – the 1960s technology I referenced.

Fast forward to about 20 years after VoIP was launched and we live in a world of HD voice potential.

Does Redbooth Signal a new Growth Spurt in Business Collaboration?

May 6, 2015


Collaboration solutions are one of the most challenging ones to judge in my opinion because the real world and online one are very different. Did any of you use the Second Life virtual world filled with avatars of people to walk or fly around and see the virtual landscape? I played with it a bit but got bored. So did most people.

Stratus Technologies helps Boost the Efficiency and Fault Tolerance of NFV

April 22, 2015

As telcos become software telcos, they are beginning to shed some of their bespoke, proprietary hardware in exchange for NFV software running on OTS computers from white box companies, Dell, HP, Cisco, etc. This move follows similar trends in many markets – thus we’ve seen opinion pieces about how software is eating the world.

It’s all about abstraction really. Software running on smartphones for example can replace fixed-function remote controls.

How Imagine Communications is Bringing Video Distribution to the cloud and Beyond

April 16, 2015


At the end of 2014 I declared Imagine Communications one of the companies to watch in 2015, specifically stating:

The video industry is changing rapidly thanks to time-shifting, on-demand and mobile devices. This in-turn affects the whole broadcast chain. The typical broadcast studio has lots of big iron with blinking lights – roughly analogous to mainframes or perhaps carrier class switches – a Class 4/5 perhaps is more like it. While the cable companies have moved to standardized IT and SDN, these companies haven’t made the change.

Exclusive Interview with Aricent's Frank Kern at MWC 2015

April 3, 2015


It’s been a few years since I've covered Aricent (2012, 2009, 2006) but as fate would have it I was fortunate enough to interview Frank Kern, CEO at MWC 2015. This is one of the companies behind many of the products we use and one you likely don’t know a great deal about. It’s owned by KKR and Sequoia and is a pure-play product innovation services company – Kern explained his they don't do IT and BPO like others in the space.

Another differentiator is the company’s core strength is connectivity and there is a great demand for such services at the moment.

Fring Alliance Aims to Become Carrier VoIP Cooperative

April 3, 2015

Fring may be one of the more interesting stories in the telecom space. The company launched one of the first VoIP apps I used on the iPhone – if not the first. They then sold to GENBAND some years later to be the core enabler of a hosted VoIP platform carriers could purchase from GENBAND and resell to their customers. In short, a simple cloud-based white-label way to compete with OTT without massive investment.

Nespresso and Keurig Shows Carriers How to Increase ARPU and Customer Stickiness

April 1, 2015

Amdocs shows carriers how they can take a commodity business and make it better



Technology has taken the coffee business to a new level. Nespresso capsules and Keurig K-Kups have brought premium coffee to the masses while simultaneously bringing billions of dollars of new profits to the companies that took a commodity business and found a way to add value. Perhaps the only thing as addictive than substances you ingest or breathe-in are mobile devices. It goes without saying that morning coffee and gadget usage are two things most people wouldn’t want to be without.

SimpleWAN Well Positioned for Security-as-a-Service Growth

March 17, 2015

The state of IT security is terrible - that is the only conclusion you can make when breach after breach is reported in the news. Keep in mind these are the breaches we hear about... Countless others go unreported. Hackers are winning the war against companies and customers are caught in the crossfire.

Will YipTV do to TV What Vonage did to Voice Calls?

March 11, 2015

The VoIP market literally revolutionized the way communications worked – allowing among-other-things, a company to provide over-the-top services which were decoupled from the phone company. For the first time you could go out and buy broadband from one company and phone service from another. The poster-child for this movement in the US had to be Vonage, and the company did a great deal for the fledgling VoIP market at the time. Thanks to Vonage, AT&T launched a competitive service called CallVantage out of fear.

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