Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IP Communications

Jajah and Iotum

April 24, 2007

Blackberry users are having a banner day as fist they are able to run their programs on Windows Mobile computers and now Iotum and JaJah are collaborating to allow the power of Jajah’s calling network to be combined with Iotum’s Talk-Now application.   "We saw a clear opportunity to enhance the experience for mobile users by partnering with JAJAH," said Iotum CEO Alec Saunders. "Initially, our collaboration means that Iotum Talk-Now users will have one-click access to JAJAH for all their contacts. In the future, Iotum will release other 'New Presence'-enabled applications in conjunction with JAJAH, such as PIN-less, mobile conferencing."   What are the benefits? Blackberry users now can have access to all the presence applications Iotum offers and at the same time collaborate seamlessly with their Jajah contacts.

Vonage Saved Once Again

April 24, 2007

The nation’s leading pure-play VoIP telephone replacement service has received a new and perhaps temporary lease on life as the U.S. Court of Appeals extended the stay of an earlier decision allowing Vonage to continue signing up new customers.   According to a CNET online report, the three-judge panel at the U.S. Court of Appeals for the Federal Circuit has reportedly questioned Verizon and Vonage attorneys at length about the district court’s interpretation of the three disputed patents related to VoIP telephone service. Much of the wrath has been directly at Vonage attorney Roger Warin, according to reports.   "It's very hard to tell from the briefs what's going on here," Judge Timothy Dyk was quoted as telling Warin shortly after the attorney began his arguments.

VoIP Peering Investment

April 24, 2007

In October of 2006 I cited voice/VoIP peering as a great investment opportunity. As you may recall, I said last year was the year of VoIP peering. So you are probably wondering how you can play this market and if you are -- there are a few ways to do this. You can focus on companies who supply session border control or transcoding equipment as both of these technologies are used in peering networks.

Skype Developer Program

April 24, 2007

If you haven’t noticed, one of the latest trends in communications development is producing applications which work with the Skype ecosystem. Headsets, collaboration software, conference phones and myriad other devices and solutions now interoperate with Skype.   And who can blame companies who want to ride the coattails of the most popular VoIP software platform around?   Imagine having a customer base in the teen age group and not providing Skype connectivity. These days you need to provide communications in the manner your customers most commonly use.   To that end, Andy Abramson has some thoughts on a Skype keynote at next month’s Communications Developer Conference. According to Andy TMC got the big Kahuna Paul Amery from Skype.   Why do you need to come and listen to Paul speak?

Fax Channel

April 23, 2007

Interactive Intelligence and Alliance Systems

April 23, 2007

Interactive Intelligence announced today it has purchased the professional services group of Alliance Systems and I had a chance to speak with the president of Alliance Systems Rusty Cone about this deal. Rusty deferred to Alliance Systems chairman Jon Shapiro about the reason for this transaction.   According to Jon: “Our core server and infrastructure business has been growing very rapidly and we wanted to focus our resources on increasing our manufacturing capacity, engineering resources and our global logistics and support business.”   I did get a chance to find out a bit more about the transaction however. Rusty explained he is happy for the 14 people who will now be part of Interactive Intelligence as they now have more opportunity to move up in the organization.

Hosted Communications for the SMB

April 23, 2007

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small phone system for a hosted solution.   In many cases the smaller companies are familiar with and more comfortable with key systems and are not happy to lose some of these features when they migrate to a hosted solution which is designed for companies the size of major auto manufacturers. The way to get around this dilemma is to sell these companies hosted key system replacements.   How can a service provider interested in deploying such solutions learn more?

Allergy Attack

April 23, 2007

OK OK – I know I haven’t blogged yet today and yes I feel guilty. I know your early AM Starbucks is not the same without a healthy dose of technology and possibly sarcasm – depending on my mood. But to be honest my allergies have been acting up and there is just something about seeing snowflakes in Boston and 80 degree weather in Connecticut – within 3 days -- that doesn’t fit in well with my sinus situation.

Fear not however I did take a Claritin which is the new kind of tablet that melts in your mouth with no water.

Vonage Voicemail Transcription

April 21, 2007

At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I blogged a hint about this news but to be honest I have been doing so much writing lately I can’t find it if I did.   Anyway, I just heard from a little e-mail bird Vonage will offer voicemail transcription for $.25/voicemail. I cannot verify this cost but I did find a link on the company’s site to Vonage Text which is a voicemail transcription service.

Andy Abramson on Verizon Patents

April 20, 2007

Featured Events