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IP Communications

Taqua Success

June 11, 2007

The resurgence being seen in the IP communications space has changed or refocused the business models of countless companies. VoIP and video over IP growth seem unabated and there has been record M&A activity in the market as of late. Avaya being purchased by private equity for a premium and Mitel acquiring (latest news) Inter-Tel are just a few examples of companies investing in the growth of enterprise IP communications.   The service provider market too is growing nicely. Smaller carriers are all looking for ways to generate more revenue from their customers and many of these carriers are looking for solutions which afford them maximal flexibility while remaining cost-effective.   Enter Taqua, a softswitch manufacturer who flew high in the glory days of VoIP which I define as roughly 1998-2000.

Interesting Reading

June 9, 2007

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!   IP Communications News   1.

Latest on Inter-Tel

June 8, 2007

Business VoIP

June 7, 2007

If you are interested in learning about the benefits of VoIP for your business, please be sure to check out and bookmark the new Business VoIP Global Online Community on TMCnet which is sponsored by Allworx.   Why? Because TMCnet editors will be disseminating news, analysis and opinion which will be critical to your understanding of the IP communications market. TMCnet is the most visited communications site in the world and we have approximately 2 million unique visitors to the site each month.   Thanks to readers like you and sponsors like Allworx, we are able to bring you the freshest content and moreover can help provide the cutting edge information you need when selecting VoIP products and services for your organization or for those you resell to.   I hope you enjoy the Business VoIP Community and come back again and again.

UC For the Trading Floor

June 7, 2007

Foundry Networks

June 7, 2007

Many of you may remember the story of my visit to COMDEX back in 1997 to tell the information technology world TMC was going to launch Internet Telephony Magazine. The typical reaction was confusion and in many cases giggles. At the time, the only products in the space were software allowing PC-to-PC calling and a gateway or two.   In 1997 there wasn’t an industry, just a handful of disjointed products. Over time, the IP telephony space which can now be referred to as IP communications became a real market.   Today, VoIP has not only become a growing market, it is a big reason many companies who sell networking products are experiencing growth.

Road Warrior Bill of Rights

June 7, 2007

Oracle

June 6, 2007

The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue to acquire best of breed companies and add them to their product/service offering they are also busy spending time educating the masses on a number of topics.   I recently came across some informative white papers from Oracle on a variety of topics.   TMCnet’s Stefania Viscusi wrote an article recently about Transforming IT which focuses on an Oracle white paper of a similar name. The white paper takes the readers through convergence, good governance and focuses a good deal on hosted services. Here is the Oracle white paper if you want to learn more.   Another article by Stefania details CRM/call center on-demand  solutions and features a case study on how hosted call center services helped an SMB provide better service in their virtual call center.   According to Stefania, “With the solution, not only were they able to better manage incoming call requests and better answer to caller needs, they were also able to allow agents to work from home.

Nortel on Open-Source Communications

June 6, 2007

Tony Rybczynski – affectionately known within Nortel as Tony Ryb is one of the top thought leaders in the communications space and has been with Nortel as long as I can remember. He has also been a TMC columnist and speaker at Internet Telephony Conference & Expo for a decade.   He recently sent me this e-mail about open-source communications and Asterisk and I thought is was worth passing along. Perhaps his ideas will spur a dialogue on this “guest blog” from Tony Rybczynski.

Communigate Unified Communications

June 6, 2007

I just recently demoed a complete unified communications platform based on Flash and Flex2 and all I can say is wow. Pronto! Is a complete communications media center with unified communications built-in. The application has a great user interface that is faster than AJAX technology which is typically powering the latest web 2.0 applications like Google maps.   Another benefit of Flash is the system is more secure.
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