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Rich Tehrani
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IP Communications

Vonage Has Better Quarter

May 10, 2007

While the NJ based VoIP company had a better quarter than a year ago, they are still working on the “workaround” which will keep them from infringing on the Verizon patents.   "We believe we have workable designs for the two name translation patents and intend to begin deploying the solution to our customers shortly. In addition, we are continuing our development of the workaround for the wireless patent,” Vonage CEO Jeffrey Citron stated.   If the company is able to really come up with such workarounds can they resell them to others? Could the workarounds be patented already by another company who is out for blood? I tell you… This IP communications market is a thrill a minute.

Office Headsets

May 9, 2007

I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space.   The communities are news-based and are designed in conjunction with the sponsors of each site.   We have found over time these communities get bookmarked and do better and better.   Our most recent addition to the channel familynumber 110 in fact -- is Office Headsets which is sponsored by GN Netcom.   Even though the channel is new there is some news and articles of interest already:  

Skype for Salesforce

May 9, 2007

One of the stories which caught my eyes recently was Skype and coming together to launch Skype for Salesforce. In the article there is a discussion of more and more call centers looking for ways to integrate Skype into their centers allowing any Skype user to seamlessly call in.   This story shows the growing need for companies to evaluate Skype compatibility in the products and services they purchase. There are certain segments of the market where this makes more sense than others.   In other words if your call center has wealthy American customers, Skype support may not be so important. If you have young international customers however, Skype support makes sense.   Is a Skype a must in your call center?

Communications Darwinism

May 8, 2007

In the world of natural selection, animals capable of evolving with a changing environment survive while those who do not, perish. As you enter an ice age for example animals with increasingly wooly coats are at an advantage. As you enter a warming period, a wooly coat could be a disadvantage.   With this in mind I had a great talk today with Sharone Ben-Levi Vice President Marketing, AudioCodes, Inc. Sharone spoke with me at length about the future of communications from their vantage point. With over six years at the company Ben-Levi is a great person to speak about where his company sees communications heading.

Open-Source Telephony Goes Mainstream

May 8, 2007

In the last few years the communications industry has been taken by storm through the invention of an open-source communications platform named Asterisk invented by Digium ( founder Mark Spencer. An article written for the January 2004 issue of Internet Telephony magazine by yours truly was titled, “Open Source Telephony. . .

Cable Gets VoIP

May 8, 2007

Cable companies are feasting on VoIP success by the millions of customers. What an amazing job they are doing taking customers from phone companies. So far however, cable VoIP growth in the SMB space has been slow. Large phone companies for their part seem to be copying as opposed to innovating.

Hillary Clinton Champion of Net Neutrality?

May 8, 2007

VoIP Stories May 7, 2007

May 7, 2007

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and thickness as well as a long voice tube which reaches your mouth.   I have been able to walk a few hundred feet (with massive amounts of RF emitting equipment in-between) from my base station before sound quality degrades.   Enjoy:  

Voxbone Developer Contest

May 7, 2007

I was just on the phone with Voxbone CEO Rodrigue Ullens and he was telling me about a really interesting contest his company will be running for the most innovative application based on his company’s API. Voxbone calls themselves the inbound VoIP provider and the company sells DIDs to other carriers.   Voxbone’s customers can implement white label VoIP powered by Voxbone. The first prize in the contest is a cool $10,000 and the application has to be innovative and original. The contest will be formerly announced next week at the Communications Developer Conference and you have until July 31st, 2007 to submit your application.

RIM Does Unified Communications

May 7, 2007

Research in Motion has taken the full unified communications plunge via its Blackberry Mobile Voice System (MVS) solution. The goal of this product is to allow a Blackberry smartphone to become a seamless telephony extension.   Millions of users already rely on Blackberrys to provide them seamless e-mail and now the company is pushing hard into the world of voice. MVS provides enhancements to device software, the Blackberry Enterprise Server (BES) and Ascendent Voice Mobility Suite from Ascendent Systems which is a subsidiary of RIM.   I had a chance to catch up with Ascendent Systems Senior Marketing Manager Heather Howland a few weeks back in Boston to discuss this announcement. In addition we spoke today where she rounded out the details.
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