Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IP Communications

A National Holiday For Virginia Tech Victims

April 17, 2007

I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday.   This tragic event is horrible beyond description as 32 people were massacred. This explains why I was shocked.

IMS Collaboration: Tekelec/HP

April 17, 2007

IMS is something many service providers need but the complexity of implementing IP multimedia subsystem solutions has certainly been a cause for operators to deploy such solutions more slowly than some would have hoped. Beyond complexity, another factor which needs to be overcome is interoperability between disparate vendor’s systems.   For this reason a number of organizations such as the IMS Forum have been focusing on plugfests to ensure IMS vendor A can interoperate seamlessly with vendor B and C.   The need for interoperability is not lost of companies like Tekelec and HP who began collaborating last year and more recently made an announcement that their respective platforms will work together.   Specifically the companies have aligned the roadmaps of the Tekelec TekCore Session Manager, a CSCF platform and HP OpenCall home subscriber server or HSS.   The solution includes IMS core network infrastructure, service enablers, operational and business support system linkages and application service offerings that enable the delivery of subscriber-centric services across wireless, wireline and broadband networks.   The IMS core network elements in the solution include the following: ·        Call state control function (CSCF) and home subscriber server (HSS) ·        Service enablers such as the media resource function (MRF), presence server, electronic numbering (ENUM), group list management and voice call continuity (VCC) platforms ·        Multimedia applications such as enhanced voice services, instant messaging (IM) and multimedia content sharing (e.g., "see what I see") ·        Integration with back-office and legacy systems.   The companies explain that convergence cannot happen in a vacuum but instead needs a convergence framework which requires a good deal of planning. In addition they feel such a framework needs to address:   1)      A unified signaling and control infrastructure that unites signaling and control procedures across multiple network types. Furthermore, this is a prerequisite to enable uniform access to applications and services across heterogeneous networks. 2)      Providing a real-time unified view of the customer.

Vonage Has No Workaround

April 16, 2007

Apparently the Verizon patents are sufficiently broad as to not allow Vonage to have a workaround. This according to the USA Today. I was wondering myself how a workaround could take place on these patents as they seem to cover what the whole industry does and has been doing prior to Verizon even filing for the patents.   It would seem that if these patents are not overturned then Verizon will have a good deal of leverage over a variety of other VoIP companies as well.   In addition this issue could theoretically cause trouble for communications equipment providers.   Verizon is probably smart enough to pick on companies that are so small they aren’t a big enough threat to the patents they hold. But this story is far from over.

Forrester VoIP Study

April 16, 2007

Apparently VoIP Could grow more quickly according to a study from Forrester. The company says their research shows VoIP software is too hard to use. I have asked for the report but haven’t received it yet. I just wonder if there are any software packages that have been downloaded more rapidly than VoIP software.

Flaming Cringely

April 15, 2007

GENI

April 14, 2007

The Building of the  Global Environment for Network Innovations   Many academic types are arguing we need to get rid of the existing internet and start from a clean slate to deal with the myriad issues the world now faces such as security and mobility.   While I am not as smart as any of the people doing this work I wonder what the problems are with the Internet as I can access it from a mobile device today. Security has some challenges but is always being improved.   I am however all for this sort of clean slate thinking as many of the concepts being researched will no doubt find themselves into the current internet infrastructure.   This is what happens in the automotive industry where concept car concepts and sometimes even cars themselves find their way into production.   The National Science Foundation wants to build an experimental research network known as the Global Environment for Network Innovations, or GENI, and is funding several projects at universities and elsewhere through Future Internet Network Design, or FIND.   Construction on GENI could start by 2010 and take about five years to complete. Once operational, it should have a decade-long lifespan.   Here is an AP story for more information.

SMC Skype Phone

April 14, 2007

Cisco Invest $700M in China

April 13, 2007

Oracle CRM

April 13, 2007

Oracle obviously knows a thing or two about CRM and with their recent acquisition of Siebel Systems they are even more firmly entrenched in the space than ever. The company has a recent white paper designed to help users get the most out of their CRM initiatives including mining the data in every company more effectively.   In addition there is talk in this document about using on-demand customer relationship management systems in your corporation. It is refreshing to see virtually every company I come in contact with pushing hosted solutions such as hosted CRM.   The content is in an easy to read and digest format and is worth a read. Here is an article with more detail and a link to the white paper, Delivering Actionable Insight Into Sales.

New 8x8 Patent

April 13, 2007

8x8 the parent company of Packet8 announced today they have been awarded U.S. Patent No. 7,202,884 which focuses on the processing of images from a communications system to a computing system. This patent is important as technology companies need a strong patent portfolio to protect against being sued by other companies with patents they could potentially infringing upon.   The company’s patent portfolio is now up to a total of 67 for 8x8. This is a great number relative to the company’s size.
Featured Events