Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IP Communications

VoIP Service Provider

October 4, 2006

Webinar News

October 3, 2006

There are a ton of things going on at TMC and one of the most exciting is our web seminar program where we educate decision-makers on some of the latest and most important topics in the world of IP communications and VoIP. One of my favorite webinars this year was actually a Web Summit on VoIP Peering with Jon Arnold. I am looking forward to catching up with Jon next week at ITEXPO. We will be working with Jon on more of these very soon.

Here is a list of web seminars I hope you get a chance to register for and attend.

Tadiran and Digium Interviews

October 3, 2006

Quintuple Play

October 3, 2006

I have been noticing more and more service providers registering for ITEXPO and I believe many of them are interested in figuring out how to provide many services beyond just VoIP. That leads one naturally to providing broadband access, television, security services, wireless, etc. In short let’s call this the quintuple play. Really the name is immaterial but what is crucial is service providers need to start exploring providing whatever services make sense for their audience.

IPTV Conference

October 3, 2006

IPTV Conference
I have been getting lots of positive feedback about TMC partnering with Fierce Markets to launch an IPTV conference next week at Internet Telephony Conference & Expo. Here are some of the topics that will be discussed at the event:

Ensuring QoS and Scalability
(IPTV2-01) Wednesday - 10/11/06, 10:15-11:30 QoS testing for IPTV has recently progressed from products in the lab to testing the end user experience and the network itself. A panel of experts debate the QoS best practices and how to best ensure the level of scalability a service provider's network requires.   IPTV Billing Options Explained
(IPTV2-02) Wednesday - 10/11/06, 11:15-12:00pm IPTV is the killer app for the triple play, but service providers can't capitalize on it without a robust billing system. This panel explores billing options for service providers with a focus on the rise of IP Multimedia Subsystems (IMS).   The Future of the Set-Top Box
(IPTV2-03) Wednesday - 10/11/06, 1:00-2:00pm Does the STB have a future?





Pika Introduces Skype VoIP to Asterisk

October 3, 2006

Two of the biggest trends in IP communications are Skype and Asterisk. There is just something so compelling about the free model --consumers and enterprises can't seem to get enough of either of the products these two companies offer.

But what if there was a way to bridge the Asterisk community with Skype users. What a great world that would be. Imagine allowing customers to Skype into your call center or imagine allowing remote workers to calling via Skype and stay connected to the Asterisk system where they could use IVR and speech recognition to navigate to the right mailbox or person.

My friends that day has arrived and it is courtesy of PIKA Technologies a company playing in the communications development space for over a decade.



Protecting IMS/UMA and IP Communications

October 3, 2006

The advent of any technology is when unscrupulous users see if they can take advantage of it. The first computer worms, viruses and spam are a few examples of how good technology was used by those with malicious intent to damage systems or steal data or money. The PC is 25 years old and there are more malicious attacks taking place now than ever.

One trend that seems to be certain is attackers generally go after critical mass.

In other words a new operating system with 0.5% market share is not a very enticing target. As more people use the new operating system hackers start to see an opportunity to do what they do best -- hack.

So if you are following me so far and you have been reading the research indicating hundreds of millions of users will soon be on IMS networks do you see an opportunity for hackers to attack.





The Hosted IP Communications World of the Future

October 2, 2006

If there is one thing I have noticed more and more in the last few years it is the market wants hosted solutions. There was a time about a year or so ago when I questioned whether this was the case. Lately though I hear more and more about customers who outsource to companies like Covad, M5, Packet8, Eagle ACD, Contactual and many others. There are so many companies supplying hosted solutions to companies of all sizes I lose touch of them all.

The irony of the hosted market is the hosting companies are hosting as well.

New VoIP Services Coming

October 2, 2006

Having written about enhanced services in the telecom space for about a decade or so it is refreshing to see so many companies beginning to talk about them. You see it is obvious we are on our way to cheaper and cheaper phone rates so the more sticky services providers create the better off they are. In many cases developing enhanced services is not so difficult to do -- you just look to an idea that is working somewhere else and modify it to fit into your particular situation.

An example of this is the digg model that took elements from other websites to build a community of democratized news aggregation and dissemination. And just like that the founder of digg found himself owning the 91st most visited website in the world according to Alexa.

Art Rosenberg

September 30, 2006

I have been getting Lots of constructive feedback from Art Rosenberg for many years; probably longer than a decade. Way back to when we launched CTI Magazine in fact. As you may know Art is widely accepted as the person who coined the term unified communications. Art always has a great deal to say and I though this letter worth sharing.
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