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IP Communications

Enterprise VoIP Peering Comes of Age

September 27, 2006

I recently had a chance to catch up with Hunter Newby of telx and speak with him about his newest initiative in the voice/VoIP peering space. Hunter has noticed an enlightening trend in the world of information technology. As companies have been looking for data center sites to comply with disaster recovery or SOX requirements, they realized the data center could become one of their data sites providing Internet and Intranet access.

In the old days, the company phone closet was where the interconnection to service providers took place. But now, if the data center is chosen carefully, you are able to connect to these providers in a much more effective fashion.

Maximizing Service Provider Revenue

September 27, 2006

How Today's Carriers Could Use Data Mining To Boost Revenue and Discover the Profits of the Service provider 2.0 World.

Every once in a while you get to look at an industry with fresh perspective and more importantly you get to share a great idea with your readers to help them generate more revenue with little associated cost.

I recently had a chance to talk with William "Duffy" Mich, Jr. Aperio CI's Chairman & CEO who tells me one of their mobile service provider customers (SPA) is using their FlashTrack solution to gain access to near real-time processing of event records. FlashTrack allows the carrier to know by 10:00 am today what happened yesterday.

The solution mines customer data in an effort to determine trends that are worthy of further analysis. For example the service provider recently realized that many customers were calling a non -published number quite often. There was a sudden call spike in fact.

So the provider called the number and -- guess what -- a competitive service provider B (SPB) answered.







SIP Trunking Session at ITEXPO

September 26, 2006

Here are more details on the SIP trunking session at ITEXPO. I mentioned it recently in this article. This is a descriptive e-mail from Ingate:

------------

Ingate Systems and its partners invites you to attend a FREE SEMINAR at INTERNET TELEPHONY Conference & EXPO:

SIP Trunking-Realizing Rapid ROI Today.
SIP trunking rapidly reduces telephony costs by leveraging SIP, eliminating redundant network connections and providing PSTN termination in the local area of the called party.

Join us for a free SIP Trunking seminar at Internet Telephony Conference & Expo in San Diego, CA.








Zultys Reseller Update

September 26, 2006

I received a call from a Zultys reseller today who was discussing the fact that Zultys has filed for Chapter 11. The VAR requested to stay anonymous.

According to this reseller the entire channel is very dedicated to the company and the customers. Apparently the VARS are having trouble finding a Zultys replacement -- they love the native SIP support and built-in redundancy. According to this reseller, many dealers have lots of sales pending in the pipeline

"The channel got caught by surprise as sales were doing very well," this reseller told me.

The irony in the story is that according to this reseller, "There is enough money in the pipeline to pay for the purchase the company!" I am not sure how he would know this but perhaps the point s sales are doing extremely well -- better than ever it seems.

According to my source, Zultys is trying to come up with a management buyout and other PBX vendors are looking to buy the company as well.







Spanlink and Workforce Management

September 26, 2006

If you have ever driven to TMC’s headquarters in Norwalk, Connecticut from I95 North you know about congestion. You see there are two exits that are a stone’s throw away from each other – 14 and 15 - and just before exit 14 is an on-ramp. Let’s just say that there is always some hold-up at this area of the Connecticut turnpike. People from the left lane are merging to get off exit 14 and 15 while others are merging.   If you aren’t careful you will have an accident and the whole mess pretty much delays the entire highway.

MetaSwitch, Cisco and Juniper Gossip

September 26, 2006

I spoke at a seminar hosted by Interactive Intelligence like I have been doing more and more lately. Today I was in Detroit, MI, a city and state I have never been to. I was a huge fan of Ford and GM cars in my teens and at that time I had a good friend who used to be from this area. I used to hear lots of great stories about this city and the great cars that were created here.

Of course we have all been hearing stories about the turmoil at Ford, GM and Chrysler as of late and I knew the economy here isn't great.

IVR Technologies

September 26, 2006

I met up with Barry Sher last week and hadn't spoken to him in a while. He used to work for Telephony Experts back in the good old days of the nineties when Computer Telephony and CTI were all the rage.

Barry now works for a company called IVR Technologies and we had a chance to go over what is exciting in the world of telecom and SIP.

His company develops SIP applications and one of their products is called Talking SIP which is a Software only service that calls anywhere -- any time via SIP. As Barry describes it, customers bolt up to Level3 or Teleglobe and they peer via sip.

Talking SIP is a real-time media server, billing server and application server in one box. One application it can handle is prepaid calling cards or a reminder service that performs wake up calls.

Talking SIP performs real-time call processing via SIP messaging and provides independent, script-controlled IVR prompting over RTP.







Google Earth Update

September 26, 2006

Google, Google Maps and Google Earth are separate services but I see them getting more closely aligned over time. This announcement about Google Earth now supporting multimedia features shows the search giant is not taking its numerous eyes off any of the balls it is juggling.

Google Earth now supports overlays from a variety of content providers which allow users to click on an area of the Earth to see more about the location.

Initial Google Earth content partners include the United Nations Environmental Program, which will provide an overlay including successive time-stamped images illustrating 100 areas of extreme environmental degradation throughout the world. Before-and-after imagery spanning 30 years will be included to offer users an online resource to learn about worldwide environmental crisis zones.

While on the topic of educational overlays -- the Discovery Networks World Tour overlay will enable users to virtually visit major world attractions, natural wonders and cities. It offers streaming video segments in which users may learn about the history of world landmarks, national parks, a number of African locations and American and European cities.

The National Park Service overlay allows users to learn about natural recreation opportunities including detailed park descriptions, visitor facilities information and more than 10,000 miles of trails within the 58 US national parks.







Primal Solutions

September 25, 2006

Consider a typical tax return. If you own a home and have a mortgage you may be able to deduct interest payments -- at least in the US (oh and by the way this article is not meant to provide you with advice on doing your taxes. Please don't expect it to help you with the IRS at your next audit). If you made interest you must pay tax on it and of course on other income.

NetSapiens

September 25, 2006

 Big VoIP Revenue for Small Potato Providers

Located just a few miles from the San Diego Convention Center the home of the upcoming Internet Telephony Conference & Expo is NetSapiens a company making the lives of smaller service providers much easier.

I spent some time with Anand Buch, Co-Founder & CEO of the company and learned more about what they are up to. I last saw Anand in June of this year at the IMS Party TMC had at Globalcomm in conjunction with Siemens and the IMS Forum. Anand picked up where we left off but before we got into business talk I got to discuss the good old days of VoIP when Nuera was in its heyday. Much of the NetSapiens team came from Nuera and we discussed what the future of the company might be under their new AudioCodes parent.

According to Anand, company simplifies the delivery of voice and multimedia services for smaller providers.





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