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Rich Tehrani
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IP Communications

Blackberry's Smart Pivot to M2M

January 24, 2014

The machine to machine (M2M) market is growing rapidly – as sensors become cheaper to embed in our clothes, appliances, shipping containers and just about everything else. In fact, one estimate pegs the market as worth $88 billion in nine years from now. Hundreds of billions of sensors will soon be sold, presenting an opportunity like few others. More importantly, there is no market leader in the space big enough to block out everyone else.

Why You Should Be Bullish on Technology

January 22, 2014


In the past, the price of just about everything increased over time but thanks to technology, many products and services are getting progressively cheaper and in many cases, better. In the 1980s, you could have paid 25 cents per-minute for a domestic long-distance call and dollars per-minute for international long-distance. Not only has the price of a long-distance call dramatically decreased over time, today, IP communications assigns no per-minute cost to communicate. In fact, you can now use Skype to set up a free baby monitor a continent away with HD quality video and audio which puts the phone company's quality to shame.

Fenero Aims to Disrupt Cloud Contact Center Pricing

November 13, 2013

Cloud-based contact center solutions have been priced fairly uniformly in the past… You pay per seat and feature. You want to add more people or features such as analytics, etc. and you pay more. Some vendors offer an all-inclusive solution of course meaning the only variable is the number of seats but regardless, the model has been fairly static for the past few decades – starting back in the nineties when the term ASP was what we used to describe the space.

GigSky Wants to Easily Connect You Everywhere

November 12, 2013

One of the largest challenges international travelers have is staying connected at affordable and easy-to-understand rates. The last time I was in Europe I was fortunate enough to have a portable WiFi device with me that gave me free access to 3G. I happily streamed music in the gym and would occasionally look at my phone ad notice the WiFi icon was missing for some reason. My stomach would drop whenever this happened as I had no idea how long I was streaming at local roaming rates.

NFV Roadmaps Are Affecting Carrier Purchases Now

October 12, 2013

The view from Asia

I had the chance to catch up with a top exec at a major Asian telecom equipment manufacturer and he told me customers are asking for NFV and they are busy working with a number of carriers in Europe to provide suitable solutions. This exec thinks that NFV will have the greatest impact in the gateway space. He went on to say he doesn’t believe the technology will have as much impact beyond the gateway because interoperability may become a problem – meaning whose throat is there to choke if things don’t work properly?

SimpleSignal and gUnify Brings Lync-Like Power to Google Apps

October 12, 2013

I’ve had a few conversations recently with analysts and resellers about how Microsoft Lync is getting trials in many of the largest global corporations and this has traditional telecom equipment providers getting nervous. From these discussions you might surmise that the future of telecom is going to be dominated by Redmond. We know however there is also a major competing force in the market… Cloud-based services. Moreover, Microsoft’s dominance as an operating system seems to be coming to an end due to the onslaught of Android, iOS and Chromebooks.

Vonage buys Vocalocity: Better Late Than Never

October 10, 2013

For a good part of this past decade businesses have been moving rapidly to cloud-based communications… Especially small business. Bryan Martin, 8x8 CEO – his company is one of the leaders in the hosted VoIP space, told me in 2009 – around the time of the financial crisis that the situation was good for his business.

While the business market kept improving, the consumer space got tougher as competition from Skype and MagicJack rapidly reduced margins in the space.

It has always been odd to me that Vonage ignored the business market. The branding of the company made so much sense to apply to small and medium size telecom purchases.

How NC-Based Bandwidth Enables the Telecom Ecosystem

September 25, 2013

Bandwidth.com recently became just plain Bandwidth (no dotcom) as they unveiled a colorful new logo and announced an exciting array of products and services which support the communications ecosystem. The company's Republic Wireless division gives it strength in the MVNO space where its new Moto X supports both WiFi and cellular services powered by Sprint. Their wholesale solutions permit carriers to embed voice into their click-to-call apps and also allow an ILEC to become a CLEC without worrying about building out their own nationwide network. This UC service can be provided on a per-seat basis.

Vocalocity is Growing Quickly: Here's Why

September 25, 2013

Recently, customers, vendors and competitors have been talking about Vocalocity - as one of the fastest-growing cloud-based communications companies. In fact just a month ago Syngergy Research produced a report detailing how fast the cloud UC market is growing and mentioned Vocalocity is growing must faster than the market at at 45% while the market grew at 22%. This puts the company just behind 8x8 and Shoretel - which acquired M5 Networks to get into the cloud space in terms of market size.

An article from Steve Anderson on a TMCnet sister-site explains some of the reasons for the growth:

The channel partner program offers a campaign syndication tool that gives resellers options in terms of collateral and promotions so that the individual resellers get some choices in what can be offered.

Overture: Enabling Carriers to Compete Today

September 25, 2013

Communications service providers are facing unprecedented opportunity and threats and if the OTT threat wasn't a big enough challenge, its worth pointing out AT&T recently lost its bid to supply broadband to Starbucks to Google of all companies. Who would have thought this could even happen a mere five years ago?

I had a discussion about the pace of change in the CSP market with Mark Durrett of Overture and he went over many of the ways his company is helping carriers deal with the transition. The company is doing this through their Ensemble OSA product which is an open-architecture for software-defined services allowing service creation, activation and assurance by bringing many of the benefits of cloud computing to the metro edge.

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