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IP Communications

Vocalocity is Growing Quickly: Here's Why

September 25, 2013

Recently, customers, vendors and competitors have been talking about Vocalocity - as one of the fastest-growing cloud-based communications companies. In fact just a month ago Syngergy Research produced a report detailing how fast the cloud UC market is growing and mentioned Vocalocity is growing must faster than the market at at 45% while the market grew at 22%. This puts the company just behind 8x8 and Shoretel - which acquired M5 Networks to get into the cloud space in terms of market size.

An article from Steve Anderson on a TMCnet sister-site explains some of the reasons for the growth:

The channel partner program offers a campaign syndication tool that gives resellers options in terms of collateral and promotions so that the individual resellers get some choices in what can be offered.

Overture: Enabling Carriers to Compete Today

September 25, 2013

Communications service providers are facing unprecedented opportunity and threats and if the OTT threat wasn't a big enough challenge, its worth pointing out AT&T recently lost its bid to supply broadband to Starbucks to Google of all companies. Who would have thought this could even happen a mere five years ago?

I had a discussion about the pace of change in the CSP market with Mark Durrett of Overture and he went over many of the ways his company is helping carriers deal with the transition. The company is doing this through their Ensemble OSA product which is an open-architecture for software-defined services allowing service creation, activation and assurance by bringing many of the benefits of cloud computing to the metro edge.

Compass EOS and The Optical Approach to Core Routing

September 25, 2013

As core routers have to handle ever-faster data rates the high-speed connections suffer from a variety of problems as a result of challeenges which have to be overcome in inter-chip communications. Signal integrity becomes a problem over copper lines connecting ASICs as circut AC characteristics begin to dominate the impedance, inductance and conductance of the line and in-turn distort the signal. One way to mitigate these challenges is to utilize decision feedback equalization which consumes large amounts of power. Moreover, crosstalk has to be dealt with as electrical circuit speeds have reached the limits where traditional technology can overcome these effects.

Qwilt Speeds Video Downloads Worldwide

September 24, 2013

There are few constants in the world of technology - one of them has to be that there will never be enough bandwidth... Your connection can never keep up with the growing need of enterprises and consumers. Binge viewing especially has become a plague for carriers who are seeing their costs increase exponentially.

Enter Qwilt, the company that functions as a a virtual CDN-enabler for the last-mile through the use of appliances which run on COTS hardware and sit in the carrier network assisiting in caching in the important area between the core to aggregation to the edge to home.

Neustar Enables CSPS to Speed Their Carrier Ethernet Offerings

September 24, 2013

Neustar is one of the most amazing companies in the world of technology and telecom because they are involved in so many spaces and are responsible for allowing much of what we rely on to function correctly. In a recent conversation with Gary Zimmerman the head of marketing communications segment, he explained how Neustar is evolving into a an analytics company with its purchase of TARGUSinfo and others. Neustar is involved in short codes, SMS, Caller ID, LNP and more - they call themselves the neutral provider of real-time information and analytics to the communications services, financial services, retail, media and advertising sectors... Wow!

H2O Overgroup Speeds Telecom Carriers

September 24, 2013

As tier 2 and 3 carrriers have started to face more competition from cable and larger SIP trunking providers, they have had to look to new markets in order to grow revenue. The challenge with this strategy is dealing with billing and management of a slew of new competitive services. Enter H2O Overgroup, a company helping these carriers with billing and backoffice operations. Evan Rice (pictured) the company's VP of Sales & Marketing spent some time explaining how the market is evolving, causing his company's customers to grow into numerous markets.

Conferencing is Broken and UberConference Wants to Fix it

September 11, 2013

Many conference calls in the corporate world start with lots of beeping and questions. “Did someone just join?” “Hello?” “Who just came on?” Occasionally you also get the stray person from another corporate department that joins by accident. All of this non-core communication to get to the actual call is wasteful and kills productivity. Of course it gives the people on the call extra time to update their Facebook profiles and check out the day’s news but most companies likely are looking to reduce this time-wasting taken for granted as part of the typical conference.

Snom Riding Lync Wave to Success

August 19, 2013

In a recent meeting with Snom’s Mike Storella in the company’s office in Massachusetts, I had a chance to learn how the company is riding the Microsoft Lync wave to success. One of the early differentiators they touted was Lync phones which allowed multiple lines – an essential feature for many, including executives who don’t answer their own phones.

This early flexibly caught the attention of Microsoft – not to mention a number of Fortune class companies who needed such features.

Mike touted other features as well like the company being first to allow device-based music-on-hold for Lync as well as being first to qualify a device for the Microsoft Lync 2013 compatible devices program.

Comverse ONE Helps CSPs Monetize Digital Services

August 7, 2013


In March I detailed how Comverse Share is helping carriers integrate the best of social networking with their carrier offerings allowing a CSP to communicate with customers in an environment where they are spending more of their time. The integration of social into the typical service provider business model means carriers can use information from these networks to provide their customers offers on specific products and services. For example a sports fan could get an offer on a package which offers football video streaming.

In the above interview I spoke with Alice Bartram and last week I followed up with her and Mike Huffman in their Mass based headquarters to report on the latest offerings coming from her company.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.
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