IP Communications Week in Review November 30, 2007

This past week in IP communications was full of news from companies like Voxalot, iBasis, Vonage, Polycom and more. My favorite news is from Vonage where they announce they are improving their customer service via web chat solutions provider inQ.
 
Years ago I was a Vonage customer and had amazing service levels but I did hear many complaints about churn due to poor service after I switched providers.
 
I haven’t heard anything negative about the company’s service lately and to see Vonage make such an investment is a very good sign.
 
This news shows Vonage is still improving service levels and bodes well for the company’s shareholders and employees.
 
Here is more on the week’s hot stories from TMCnet’s Patrick Barnard.
The opinions and views expressed in comments, blogs, etc. are those of the authors alone and not necessarily those of TMC, TMCnet, or its editors. TMCnet reserves the right to edit, delete, or otherwise make changes to the content that appears on these pages at its own discretion and as it deems necessary.
| 1 Comment | 0 TrackBacks

Listed below are links to sites that reference IP Communications Week in Review November 30, 2007:

IP Communications Week in Review November 30, 2007 TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/34190

1 Comment

.
Rich..

Vonage's future looks bleak, at best. They have done nothing to satisfy the 50 Million dollar jusgment awarded Verizon, and now AT&T is suing them, claiming the technology they use to interface to the PSTN was theirs and Vonage stole it, too.

Doesn't look real good..

Bill Burke
http://wirelessspeech.blogspot.com/2007/12/speech-recognition-top-10-flop-says.html

Leave a comment

Recent Activity

Today

Saturday

More...

Recent Comments

  • Kloe: What goes hand-in-hand with trolling on Wikipedia, forums, or whatever read more
  • tuzcuoğlu nakliyat: Plugins You Probably Don’t Use But Should 11 Most Popular read more
  • evlilik yıldönümü hediyesi: Google has a special place for me. My wife business read more
  • evlilik yıldönümü hediyesi: Apple product are good for average consumers read more
  • sevgililer günü hediyesi: I do agree about how Chrome does allow each tab read more
  • gece elbiseleri: I have been waiting for this kind of news since read more
  • sevgililer günü hediyesi: I like to see that too. I think it would read more
  • sevgililer günü hediyesi: IPTV is a new technology. The streaming video has a read more
  • Backbooner: Well, I have contacted AIM several times but that market read more
  • Blatant Lying: Anyone even thinking in investing in this stock has to read more

Subscribe to Blog

Blogroll

Recent Entry Images

  • sagem-interstar-xmediusfax-outbound.png
  • tmcnet-feature-plaer-jquery-javascript.jpg
  • monopoly.jpg
  • itexpo-east-2009-exhibit-hall-aisle.jpg

Archives

Around TMCnet Blogs

Latest Whitepapers

TMCnet Videos