Early AT&T IPTV Complaints

January 16, 2007
A local paper here in Connecticut is critical of AT&T IPTV because the service is expensive and does not allow individual channels to be purchased. The author suggests the FCC or state step in to force the company to offer individual channels.


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Comments to Early AT&T IPTV Complaints

RE: Early AT&T IPTV Complaints

I WISH SOMEONE COULD SEND THIS TO A HUMAN AT ATNT ALL I GET IS AUTOMATED CRAP READ ALL THIS i do not have any accounts with AT&T so they say they cant help

-------Original Message-------

From: Yahoo! Mail
Date: 03/09/07 11:41:53
To: top quality products and services
Subject: Re: Feedback - Other (KMM90202431V9312L0KM)

Hello Charles,

Thank you for writing to Yahoo! Mail.

Unfortunately, for this issue, you will have to contact AT&T customer
service. We are unable to help you with this issue. We apologize for
the inconvenience, and thank you for your patience with this issue.

Thank you again for contacting Yahoo! Mail.

Regards,

Gene

Yahoo! Customer Care

Get easy access to all of your favorites.
Make Yahoo! your home page:

http://us.rd.yahoo.com/evt=38861/*http://promo.yahoo.com/homepage/

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/




Original Message Follows:
-------------------------

Problem I have reported that still exist I can not change my e mail
address to topquality7777777@gmail.com on my profile.rember

I am not a AT&T customer I am not a AT&T customer I don't deal with
that
company I don't know how often I have to repeat myself or how many e
mails I
need to send before you get the hint.

My address is Charles l Larson jr

201 summer Dr

Frankfort in 46041

765-652-0019

I have e mailed you 25 times now. I log on

using my

yahoo id at www.yahoo.com my yahoo id is Charles_larson2001 and yahoo

password jamestkirk77 I get loged in ok. Then I click on mail I get in

that

ok. Then right becide the words yahoo mail you see the words sighn out

and

my account.



I click on mu account and still get





Help





Error: Unauthorized to visit the AT&T Yahoo! Member Center



Sorry! You are unauthorized to view AT&T Yahoo! Member Center

Go to My Account



Copyright 2007 ) Yahoo! Inc. All rights reserved.







-------Original Message-------



From: Yahoo! Mail

Date: 3/8/2007 9:48:19 AM

To: top quality products and services

Subject: RE: Search_support - Other (KMM90153269V65246L0KM)



SBC and Yahoo! are committed to providing fast, efficient support for

our customers. Since your request pertains to SBC Yahoo!, you will need

to contact their customer service center for further assistance.



If you are unable to find the answer to your question by reading through

our online support articles or reviewing our product tutorials at:



http://help.sbcglobal.net



there are a few ways for you to contact the SBC Yahoo! tech support

staff.





1. SBC Yahoo! Email Support:



To get email support for your SBC Yahoo! technical, abuse, or billing

related questions, please go to the following site and select the

appropriate form:



http://help.sbcglobal.net/emailus.php





2. SBC Yahoo! Online Chat Support:



To chat online with a member of the SBC Yahoo! technical support staff,

please go to:



https://www.sbcwebsupport.com/callerlogin/sbccallform.asp



Enter the information requested then click the "Begin Chatting with an

Agent" button.





3. You may also call one of our toll-free support numbers:



For DSL accounts, please call:



1-877-SBC-DSL5 (1-877-722-3755).



For Dial accounts, please call:



1-866-SBC-DIAL (1-866-722-3425).



Our customer support agents are available 24 hours a day, 7 days a week

to assist you. Please have your account information available for

verification.











Original Message Follows:

------------------------



>>REDFRMCON



>>REDFRMCON



>>REDFRMCON



Mail-Id: 1173268649-5131

I'd like to ask about ...

Other



What is your name?

charles larson jr



Please enter your question, comment, or suggestion:

because of the Problem I have reported

that still exist I can not change my e

mail address to

topquality7777777@gmail.com on my

profile.rember

I am not a AT&T customer I am not a

AT&T customer I don't deal with that

company I don't know how often I have

to repeat myself or how many e mails I

need to send before you get the hint.

My address is Charles l Larson jr

201 summer Dr

Frankfort in 46041

765-652-0019

I have e mailed you 25 times now. I

log on

using my

yahoo id at www.yahoo.com my yahoo id

is Charles_larson2001 and yahoo

password jamestkirk77 I get loged in

ok. Then I click on mail I get in

that

ok. Then right becide the words yahoo

mail you see the words sighn out

and

my account.



I click on mu account and still get





Help





"Error: Unauthorized to visit the AT&T "

Yahoo! Member Center



Sorry! You are unauthorized to view

AT&T Yahoo! Member Center









Go to My Account



Copyright 2007 ) Yahoo! Inc. All

rights reserved.



































While Viewing:



Yahoo ID: charles_larson2001 : no amt link

Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Avant

Browser; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media

Center PC 4.0; .NET CLR 3.0.04506.30)

REMOTE_ADDR: 69.246.199.145

REMOTE_HOST: unknown

Date Originated: Wednesday March 7, 2007 - 03:57:29

-------































-------Original Message-------



From: Yahoo! Mail

Date: 3/8/2007 12:04:38 PM

To: top quality products and services

Subject: Re: Feedback - Other (KMM90163093V73458L0KM)



Hello,



Thank you for writing to Yahoo! Mail.



I am Richard from Yahoo! Customer Care. We have received your mails and

are pleased to get the opportunity to assist you.



In order to deal with your question/problem in the most efficient

manner, we are requesting a more detailed explanation of the problem as

well as any other relevant information, such as the Yahoo! property

(including Yahoo! Chat, Yahoo! Games, Yahoo! Mail, My Yahoo etc.) and/or

fields used.



We look forward to providing you with a solution as soon as possible.



Have a great day!



Thank you again for contacting Yahoo! Mail.



Regards,



Richard



Yahoo! Customer Care



Get easy access to all of your favorites.

Make Yahoo! your home page:



http://us.rd.yahoo.com/evt=38861/*http://promo.yahoo.com/homepage/



For assistance with all Yahoo! services please visit:



http://help.yahoo.com/









Original Message Follows:

-------------------------



>>REDFRMCON



>>REDFRMCON



Same problem











-------Original Message-------











From: Yahoo! Mail





Date: 3/7/2007 6:34:02 PM





To: top quality products and services





Subject: Re: Feedback - Other (KMM90097386V7987L0KM)











Hello,











Thank you for writing to Yahoo! Mail.











We've completed our investigation and have taken corrective measures to





help address the issue. Please try accessing your account again and let





us know if the issue persists.











Thank you again for contacting Yahoo! Mail.











Regards,











Gene











Yahoo! Customer Care











Get easy access to all of your favorites.





Make Yahoo! your home page:











http://us.rd.yahoo.com/evt=38861/*http://promo.yahoo.com/homepage/











For assistance with all Yahoo! services please visit:











http://help.yahoo.com/





























Original Message Follows:





-------------------------











>>REDFRMCON











Mail-Id: 1173266712-7656





Chat Type: Messenger











Operating System: Windows XP











Web Browser: Other











Subject: Other











Type your feedback here:





I have e maild the regular yahoo





messenger department no one seems to





understand





Yahoo sends me to AT&T and they send





me back to yahoo I have been through





this 26 times.











I am not a AT&T customer I am not a





AT&T customer











I am not a AT&T customer I am not a





AT&T customer

















I AM NOT THERE CUSTOMER











-------Original Message-------











"From: Yahoo! Mail"





"Date: 3/5/2007 6:09:25 PM"





"To: top quality products and services"





"Subject: Re: A message from Yahoo! "





Customer Care (KMM89716575V13236L0KM)











Hello,











Thank you for writing to Yahoo! Mail.











We understand you are having





difficulty logging into your AT&T





Yahoo!





Mail account, Unfortunately while AT&T





is a partner of Yahoo! you will





need to contact AT&T through their





normal customer care line. AT&T





Yahoo! Mail accounts are handled by





them and unfortunately not the





Yahoo! Mail Customer Care. We





apologize for the inconvenience and





appreciate your patience.











"AT&T Yahoo! Dial accounts: 1-866-722-"





DIAL (1-866-722-3425)











Thank you again for contacting Yahoo!





Mail.











Regards,











Chumlee











Yahoo! Customer Care











Visit our online help pages at:











http://help.yahoo.com/help/us/mail/





























Original Message Follows:





-------------------------











Then tell me how I can get into my





account I go to www.yahoo.com then





enter





yahoo id Charles_larson2001 and





password jamestkirk77











And then I click on mail I get in that





ok I go up under my name right





becide





the words yahoo mail and click on my





account and get the following after





it





ask me to enter my password again















































"Error: Unauthorized to visit the AT&T "





Yahoo! Member Center























Sorry! You are unauthorized to view





AT&T Yahoo! Member Center











Go to My Account















































While Viewing:











Yahoo ID: charles_larson2001 : https://amt.yahoo.com/amt/dosearch?

token=ivFmpPmMMZDTb0aZvyXAhlocIW.5hx3WH6YxW73Rym0B9fJNr96pLA--





Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Avant





Browser; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media





Center PC 4.0; .NET CLR 3.0.04506.30)





REMOTE_ADDR: 69.246.199.145





REMOTE_HOST: unknown





Date Originated: Wednesday March 7, 2007 - 03:25:12





-------































[ Attachment 1.3 Type: image/jpeg]












[ Attachment 1.3 Type: image/gif]















 
By charles larson jr


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