There was a good article in the New York Times about IP Telephony this weekend that you might want to read: Web Phone Service May Have IT All, Except Many Users (registration required).
Another article in todays Wall Street Journal (if you can link to their articles I dont know how) titled 1-800-USELESS that has an interesting statistic on speech recognition. Verizon recently replaced a touch-tone system that enable 6% of their callers to meet their needs with a speech-based system that allowed that figure to increase to 20%
The mainstream acceptance of speech technology seems to coincide nicely with the launch of TMCs Speech-World Event to be held later this year. 2005 will likely be the year of speech. Come to the show to find out more.
Latest News on VoIP and Speech Rec
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July 26, 2004 7:47 PM
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I need help
We are looking at going to VOIP as a company,
We have a 125 users in total,
2 Servers running redhat, sendmail for mail, using 64k diginet line and ADSL
I need to know what is possible options for me to consider to balance the load of my data and VOICE, looking of upgrading diginet 384k, would this suffice for Voice and Data?
Please advise me via mail soonest.
thanks
john