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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Can't Miss at ITEXPO Jan 29-Feb 1st in Florida

January 8, 2019

Thanks to your feedback, we have been building ITEXPO into the most comprehensive business tech event around focusing on communications and IT.



First off, besides the ITEXPO Conference Program, here are some of the collocated events you should be aware of

Asterisk World: This is the business event behind the most popular open-communications solutions in the world. Come learn about the entire open-source/Linux communications ecosystem in a single place.

The Blockchain Event: The one place you need to be to learn about the future of distributed ledger and smart contact technology. Smart contacts could be the hidden gem in this tech as they can allow truly decentralized marketplaces to perform trust-based transactions. In other words - a smart contract could act as an intelligent agent - paying one party from another based upon preset conditions.

MSP Expo: Companies are more frequently turning to MSPs - especially as the war for tech talent heats up.









At IoT Evolution See Cisco, Google, Nokia and What Matters

January 8, 2019

IoT Evolution Expo returns to Fort Lauderdale, Florida, Jan 29-Feb 1st, 2019 with an amazing agenda.

Attendees tell us they love this event because it has all the right players to learn about the present and future of the market.



To get a sense of what it will be like - we encourage you to read our recent interviews with some of the speakers.

Randy Van Buren, Solutions Engineer, Nokia will be a panelist in the “5G General Session - Keeping Connected: From 5G to Zigbee."

Here is an excerpt of the interview:

What will be some key points you plan to hit in your session?
Key points for my session will be implementation of identity of networks, data access paths, endpoint credentials as well as subscription / accounting are now opened up from the legacy cellular world of being defined by carriers toward the IT-perspective of letting an enterprise, application, and manufactured determining the option that suits their definition. The carriers will be required to provide the flexibility of provisioning, mapping, and freeform storage, transport, as well as billing.

What new insights can attendees expect to take home from your session?
Insights to be gained will be the pressure on carriers to move away from traditional SIM cards and their associated infrastructure toward eSIM and other forms of trust sources that are software-based instead of soldered into hardware.

One of our great keynoters is Ricardo Prada, UX Director at Google, where he directs broad, multidisciplinary teams of scientists and designers, adapting future technologies to human needs and capabilities. 











Dispersive Networks Hopes to Be the Future of Secure Networking

October 30, 2018

The December 2015 Ukraine power grid cyberattack was the first successful attack on a power grid and this event gave rise to Dispersive Networks.

According to Wikipedia, the attack was complex consisting of the following steps:



  • Prior compromise of corporate networks using spear-phishing emails with BlackEnergy malware;
  • Seizing SCADA under control, remotely switching substations off;
  • disabling/destroying IT infrastructure components (uninterruptible power suppliesmodems, RTUs, commutators);
  • Destruction of files stored on servers and workstations with the KillDisk malware;
  • Denial-of-Service attack on call-center to deny consumers up-to-date information on the blackout.

In total, up to 73 MWh of electricity was not supplied (or 0.015% of daily electricity consumption in the Ukraine).

Cyber attacks on the energy distribution companies took place during an ongoing Russian-Ukrainian war and is attributed to a Russian advanced persistent threat group known as "Sandworm".

If there is any good news that emerged as a result, it was people trying to find ways to prevent such attacks in the future. 



In an exclusive interview with Ed Wood, CEO at Dispersive Networks we learned how his company took the knowledge of this attack and used it as the basis of their technology which uses tech principles from telecom like spread-spectrum to take networking to the next level.





Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

September 11, 2018

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized the way they were shared and printed. Before PDF, lots of energy was spent on installing printer drivers, exporting and importing documents - and quite often, retyping.

The packet network is an abstraction in the simplest sense - we send packets and they generally arrive at their destination, taking numerous possible routes.

The cloud is yet another abstraction - an amazing one... We save our files and run our applications without worrying about where the hard drives are - or the processors, memory, disaster recovery, etc.

Telecom has seen tremendous abstraction take place over the decades.





New Rev.io REST API Helps Carriers Reduce Leakage, Improve ROI

May 15, 2018

Revenue leakage among carriers is close to a billion dollars and as new services come on line, the complexity of managing various plans increases, potentially allowing for lost sales and profits.

To deal with these and other problems carriers face, Rev.io is working hard to produce new solutions for communications service providers or CSPs.



In an exclusive interview with Evan Rice, VP of Sales & Marketing, he explained the company has recently released its new REST API which is lighter weight than SOAP. The new developer portal allows test calls, an interactive developer portal and sample code in various languages.

Rev.io's new REST API gives clients and partners access to their usage-rating, metered billing, customer data, and inventory catalog via easy to implement integrations. The company hopes to expand partnerships and has encouraged other companies to utilize the REST API to create integrations with their monetization engine.

The new API Development Portal combined with an API-first architecture will allow Communications and IoT service providers to have an improved developer experience. Rev.io clients will be able to fully integrate with proprietary or partner systems, access a library of documentation, and enjoy the quality and usability improvements gained by moving from a SOAP API to a REST API.










FracTEL Advances Conference Call Security

April 30, 2018



Citing the common theft of conference call pin codes in places like political campaigns, Michael Crown, President of FracTEL told us in an exclusive interview, his company's SKRUM solution announced at ITEXPO earlier this year, securely calls participants instead of relying on them to enter pin codes. He said, "Conference calls are expensive." He continued, "At the end, nothing happens. Calls aren't actionable."

This is why FracTEL is focusing on changing this. At the conclusion of a call, they perform recording and transcript analysis.



IoT and Blockchain Could Stop Package Bombers

March 20, 2018



The people of Austin are being deluged with package bombs. Within a few weeks, there have been packages left on doorsteps, connected to tripwires and early this morning exploding in a FedEx facility in Schertz, Texas. So far, two people are dead and four others have been injured.

Police have told residents to stay indoors. Obviously, if you don't leave your house, you need to order online.



The Real Reason Trump Blocked the Broadcom, Qualcomm Merger

March 13, 2018

U.S. regulators will often stop mergers and acquisitions because they are bad for the public in some way. Too much market control could inflate prices wildly, etc. When deals are killed it isn't always obvious why.

Trump Won't Build a 5G Network. He'll do This

January 29, 2018

Information recently leaked about a plan for a national 5G network run by the U.S. government and perhaps leased out to carriers. In another article, it was stated that the government has backed away from saying they will run the network.

This is not surprising to us. We doubt the government would run the network in any major capacity.

Is it Too Late to Get Into the Smart Home Market?

December 15, 2017

Nest is doing a number on HVAC companies the way the iPod and iPhone did to music players and phones. Yet, as we have detailed before, as gorgeous as Nest thermostats can be, they can also be problematic, if your wiring isn't compatible.

We detailed recently how we had to run a C-wire to one of our thermostats to prevent it from turning on the air conditioning when heat was needed. We still have another thermostat which probably needs a C-wire as well or some software modifications to prevent the same problems. More to come on the matter next spring.

Nest, for its flaws has the first-mover advantage.



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