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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Merger/Acquisition

In Memory of CNBC Anchor Mark Haines

May 25, 2011

CNBC anchor Mark Haines is dead at age 65 and as an avid CNBC watcher, I have learned from Haines for a few decades and when I found out about his passing I was greatly moved. I felt like I had a personal connection - even though I never met the man. He brought a passion and enthusiasm to financial journalism - he was smart, quick on his feet, balanced and came across as humble.

All this and he was somehow able to tell it like it is without coming across as harsh or prickly.

A few things which made Mark famous are the Alan Greenspan briefcase indicator and the Haines Bottom which he called around the exact time of the recent market bottom a few years back.

The financial markets just lost a great and well-respected member of their community and my condolences go out to the Haines family and his fine coworkers at CNBC.





3Jam Purchased - is it Skype?

May 4, 2011

The news just broke on TMCnet that 3Jam was purchased - and potentially by Skype. Interesting news as I have written about how TMC uses 3Jam at ITEXPO to coordinate our management team and communicate rapidly between groups. The beauty of the service is it allows you to text to a group and have a single virtual SMS number you respond to which forwards messages to everyone in the group.

Interestingly David Gurle of Skype - General Manager and Vice President of its Skype for Business unit is keynoting the next ITEXPO in Austin, Texas Tues, Sept 13, 2011 at 4:30 PM. It will be interesting to get his thoughts - of course by then the details of the purchaser will most likely be out.

Oh and one bit of concern is the news that the service will soon be shut down - hopefully the acquirer will continue it.



Voice Carrier Wants a Big Piece of the SMB VoIP Pie

April 14, 2011

The business VoIP market has a tremendous amount of growth potential based on a recent FCC report I highlighted last week. And perhaps the most exciting aspect of the market is there is no single leading player which comes to mind – especially for the SMB. And losing and gaining marketshare in the segment can be done quite rapidly if you aren’t careful. Case in point are Comdial and Inter-Tel: two major players in the SMB CPE space just a decade-and-a-half ago.

Electronic Warfare is the Future. Are You Ready?

February 14, 2011

Stuxnet is Victory at Entebbe 2.0

The Stuxnet worm alleged to be the work of Israel and the US was designed to target and disable Iranian centrifuges by increasing their speeds to dangerous levels while reporting to operators that all was well. The latest report from the New York Times shows this worm has also hit five industrial sites in the land of Ahmadinejad.

It’s no secret most of the world does not want Iran to get nuclear weapons and the best weapon being used to deter the country’s nuclear program was sanctions and if they are working it would be tough to know it as the country are prospering greatly as the price of oil is much higher than what Iran has budgeted.

Google Uses Phone to Reconnect Egypt to Internet

January 31, 2011

Recently I discussed the purchase of SayNow by Google – a voice platform company complete with an API. Now, Google has taken the SayNow technology and collaborated with Twitter to allow users to call specific phone numbers to have their voice messages converted to tweets. At the moment there is no speech to text translation and this message for example is in Arabic. But thankfully the person calling also speaks English as evidenced by his mention of “adding pressure.”

Austin, Texas Selected For ITEXPO West 2011

January 27, 2011

I have some very exciting news to share regarding ITEXPO. I alluded to it a few weeks back and now it’s here. ITEXPO West 2011 will be moving to the Austin Convention Center in Austin Texas, on September 13-15, 2011. ITEXPO was launched in San Diego, CA at the Hotel Del Coronado and moved to Long Beach and eventually Los Angeles.

Silver Lake on Tech, Jobs and Growth

January 26, 2011

Silver Lake Partners has a portfolio of companies worth $30B including Skype, Avaya, IPC, Groupon, Zynga and Sunguard and in a recent interview with the WSJ's Alan Murray, CEO Glenn Hutchins discusses how well the US technology market is doing in terms of job growth. In addition he mentioned how much construction is being done to create data centers to support the dramatic growth in information technology in the US and abroad.



Next week at ITEXPO in Miami, you'll get to meet with the communications and tech community - many of the companies are part of the Silver Lake family in fact. I am really looking forward to being there and speaking with these companies myself and hope to see you there.



-50F With Wind Chill. Escape to ITEXPO in Miami

January 24, 2011

You know I would never stoop to reminding you about the weather to persuade you to attend what I believe to the be the best tech and telecom conference in the world - OK, maybe I would.

So I was driving along this morning on the way to work and noticed I couldn't feel any of my fingers. I decided to check to make sure I was wearing gloves. I was. Then I realized I couldn't feel any of my toes and yes I had shoes on.



I then looked at the temperature reading and it said one degree.





ShoreTel Filling the Nortel Void?

January 20, 2011

Jeff Wiener at The Telecom Blog predicts 2011 will be a huge year for ShoreTel and as supporting evidence he cites distribution deals with Catalyst/Scansource and Westcon - traditional Avaya partners. He quotes ShoreTel's Kevin Gavin who says the company is looking to fill the void left at the table in the wake of Avaya's Nortel acquisition.

Indeed, ShoreTel has been seeing positive momentum in terms of perception - there is no question about that and I wouldn't be surprised to see them gaining market-share in the future.

Mitel could have certainly been the company to step up to the plate - they have always had great technology and the Inter-Tel acquisition of a few years back really broadened their product line and distribution. The challenge is the company's outward communications have been spotty - they promote themselves and then go dark. Mostly they're dark.



Communications Expert Ricca Discusses the Future & ITEXPO Appearance

January 18, 2011

One of the great advantages of attending a live conference is the ability to network with some of the brightest minds in the industry such as analysts and other industry thought leaders who help give us a sense of where markets are heading. The tech space is not slowing down from an innovation perspective – and it certainly isn’t going to see less product introductions in the future. How do you determine how the latest products and solutions can help your business? Is the cloud right for you or is an on-premise system a smarter move based on your security and compliance needs?

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