Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

CounterPath Now does Collaboration

April 15, 2018

President and CEO Donovan Jones



Years before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with virtually all SIP phone systems. The company's Bria softphone was so ahead of its time, it is pretty incredible that CounterPath hasn't become a household name.

Perhaps that will change as the company recently launched its Stretto Platform for collaboration. We aren't sure we are huge fans of the name Stretto but we are fans of the solutions the company offers. CounterPath can now overlay seamless collaboration on all PBXs. All this while, providing provisioning, battery saving technology, messaging, presence and more.

The benefits become clear when you think about it.







What We Got Wrong and Right in our 2017 Predictions

March 20, 2018



On December 9, 2016 we made the following predictions. Some we realized were ahead of their time but we figured, it was worth taking a risk. Topics ranged from tech to the economy and even the strength of the dollar. We've scrutinized our results.

External Battery Power Bank for Microsoft Surface Book

March 7, 2018



If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for you. After hours of searching Amazon and Google we came across the Crave PowerPack CRVPP101 50000 mAh,Dual USB and Dual Laptop Ports Ultra-High Density Portable Power Bank.

(Exact product names used for your information).

FCC CTO Eric Burger and TMC CEO Rich Tehrani to Keynote Ideacom 2018

March 4, 2018



The pace of change in technology continues to increase and if your company generates its income from helping customers deal with these advancements, it's up to you to stay on the cutting edge of technology. Moreover, you need a general awareness of the regulatory environment and what issues are being addressed by the federal government; now and in the future.

It’s why we’re thrilled to announce that Yours Truly (Rich Tehrani) will be giving a keynote presentation at the Ideacom 2018 conference in Washington DC, April 8-10, 2018. The focus of our presentation will be on what resellers and MSPs need to know to adapt to the changing technology landscape.

Mitel Analyst Day 2018 Live Blog

February 26, 2018

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to the Mitel team for inking this deal with the MLB. Mitel gear will be in every dugout and bullpen as the season begins March 29th!





Also follow my tweets at @rtehrani.

8:00 am Feb 27th, 2018



CEO Rich McBee takes the stage and immediately discusses the MLB deal - they will be at every event up to the World Series. The new theme is Make the Right Call.

We sold the mobile division and purchased two companies focusing on UC&C - especially cloud migration. Accelerated UCaaS strategy.









As Enterprise Tech Buying Habits Change, Are You Ready?

January 17, 2018

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his attention are those “with which I feel confident I can build a long-term strategic partnership,” Mr. Saueressig, one of the corporate world’s youngest CIOs, told CIO Journal's Angus Loten in an email.

That kind of brand loyalty is far less important to older IT buyers, according to new research by Spiceworks Inc., a networking platform for IT professionals, which identified key generational differences in how enterprise IT buyers find and engage with technology vendors. At the end of 2016, the number of millennials in the U.S.

IVR in the Age of Siri and Alexa; Evolve or Die

December 25, 2017

We'd like to apologize in advance for the dramatic headline of this post, especially the evolve or die part but there is a communications transformation taking place in companies around the globe and unless you're paying attention, you're likely to fall behind.

A huge shift is taking place - starting with our homes. No doubt, your residence has noticed the shift. Consider, out of the nine top-selling products in the Electronics category on Amazon, six of them or 2/3 are Alexa-enabled!





The way our customers want to interact with technology has changed dramatically.

Yet, IVR systems were initially deployed not for the customer but for the bottom line.





20 Years Later, Dialpad Disrupts Communications Again

December 8, 2017

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts to a savings of over one-thousand-dollars. Craig Walker the Founder and CEO of the company launched the original Dialpad just under 20 years ago, an innovative service allowing anyone to call a US number for free over the internet via their web portal.

Craig has been a visionary in the space for the decades we have known him.

Dialpad Debuts New Gmail Add-on in G Suite Marketplace

October 24, 2017

Dialpad spun out of Google for all practical purposes and still uses the Google cloud or GCP so its a natural application to be part of the new G Suite marketplace.

What does this new partnership mean to Dialpad customers? Simple... They can now access their communications - text and voice from within their email client. Specifically, when you are emailing on an Android device or desktop browser, you will see a drawer to the right allowing calls to be placed or texting to be initiated.

Once activated, the Dialpad Add-on enables users to message, call, view history or save a new contact from within Gmail. 



Apple Chooses Qi for iPhone 8 and iPhone X Charging

September 12, 2017

Whatever wireless charging tech Apple decided to use would spark a trillion-dollar upgrade cycle in cars, gym equipment such as treadmills, office furniture, night-tables (especially in hotels), coffee-shop furniture and basically all flat surfaces.

Just to stay competitive, Dunkin' Donuts will upgrade all its tables to keep pace with Starbucks and there may not be a restaurant that can afford to ignore the trend.

We are talking world-wide here - over a trillion dollars will easily be spent. Some of the upgrades would have happened anyway but do not underestimate the power of Apple to force companies to piggy-back on their success.

Apple could have gone with its own standard and taken a piece of this new trillion-dollar space through licensing but instead they decided to use Qi, the standard we first talked about in 2013 when we were a bit thinner.



Because Apple went the open route, and decided not to make money from their newfound wireless charging dominance, the industry as a whole will flourish.

There will be no Apple-tax and subsequently all vendors have a new standard to focus on. Expect Microsoft laptops to benefit as well because they soon will have to embrace Qi. Ditto for Chromebooks and all Android devices. We saw Qi powering an electric kettle four years ago so it will likely be able to handle the charging of much of our electronics - not servers but at least much of what we put in our laptop bags.

Expect dirt-cheap Chinese Qi-power mats.













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