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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Hosted Communications for the SMB

April 23, 2007

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small phone system for a hosted solution.   In many cases the smaller companies are familiar with and more comfortable with key systems and are not happy to lose some of these features when they migrate to a hosted solution which is designed for companies the size of major auto manufacturers. The way to get around this dilemma is to sell these companies hosted key system replacements.   How can a service provider interested in deploying such solutions learn more?

Microsoft Unlimited Potential

April 21, 2007

Bill Gates is on record as ridiculing the $100 laptop earmarked for third world children… The reason he disliked the device is because the specs did not measure up to what he thought such a computer should and could be. It seems Gates and company will now focus on this same market with a $3 software suite as part of the Unlimited Potential program.   How can Microsoft charge so little and still make money? Simple. It is all about overhead.

Vonage Voicemail Transcription

April 21, 2007

At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I blogged a hint about this news but to be honest I have been doing so much writing lately I can’t find it if I did.   Anyway, I just heard from a little e-mail bird Vonage will offer voicemail transcription for $.25/voicemail. I cannot verify this cost but I did find a link on the company’s site to Vonage Text which is a voicemail transcription service.

Eliminating Crapware

April 21, 2007

More on The VoIP Patent Mess

April 20, 2007

A number of people in the telecom industry tell me they have looked at the Verizon patents being used against Vonage and they say they have been doing the things that are claimed in the patents before Verizon filed. My sources further claim in some cases there are patents which have been granted to companies which conflict with the patents which Verizon has. Of course this is not unusual but no one has anything to gain from suing Verizon to get the phone company’s patents overturned. They would only do this if they are sued and this won’t happen as Verizon is too smart to sue companies that can overturn their own patents.

InfoWorld on Patent Reform

April 20, 2007

Microsoft Gives Away Exchange 2007

April 20, 2007

In the last seven years or so the adoption of open-source solutions has been breathtaking and Microsoft is not sitting on the sidelines watching this happen from afar. They have to be concerned about Linux and myriad open-source software products as well as web-based solutions from companies like Google.   One of the beautiful things about open-source software is you can download it and try it for free. If you like it you can buy a business-class version of the solution or you can pay for support.   This approach of giving it away for a while before your customers have to pay for it is not unprecedented in tech. I remember years back when 3COM was trying to get the small business market to implement computer networks, they gave away network cards on the cheap hoping companies would se the benefits of networking and buy more cards at retail prices.

Voicemail Transcription

April 18, 2007

I am not sure what the category of product is that converts voicemail to e-mail but I suppose voicemail transcription covers it nicely. Recently wrote about SpinVox and how the company converts voicemail to e-mail automatically.   I am in a conference today where I cannot take calls. I did however receive an e-mail just now:   --------------- Daddy. I want Daddy to talk.

Nokia Intellisync Mobile Suite 8.0

April 17, 2007

One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category. For example maintenance and housekeeping services in hotels are slowly becoming automated and have the latest mobile tools allowing their employers to be aware of their presence at all times.   Another buzzword we hear all the time is convergence.

H1-B Visas

April 12, 2007

The US has a chronic shortage of technology workers. Sure the job market has gone up and down over the past decade but today, we need more tech workers at various levels and it seems being a programmer or engineer has lost its glamour in the US. So where does this leave US-based business?   Some top tech leaders have said the need for foreign tech workers is infinite. It is tough not to believe this is true with the opening of US company research centers all around the world.   According to Internetnews, one day after the opening of the H1-B visa program process, the 2008 allotment of 85,000 H1-B visas was gone.
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