Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Voicemail Transcription

April 18, 2007

I am not sure what the category of product is that converts voicemail to e-mail but I suppose voicemail transcription covers it nicely. Recently wrote about SpinVox and how the company converts voicemail to e-mail automatically.   I am in a conference today where I cannot take calls. I did however receive an e-mail just now:   --------------- Daddy. I want Daddy to talk.

Nokia Intellisync Mobile Suite 8.0

April 17, 2007

One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category. For example maintenance and housekeeping services in hotels are slowly becoming automated and have the latest mobile tools allowing their employers to be aware of their presence at all times.   Another buzzword we hear all the time is convergence.

H1-B Visas

April 12, 2007

The US has a chronic shortage of technology workers. Sure the job market has gone up and down over the past decade but today, we need more tech workers at various levels and it seems being a programmer or engineer has lost its glamour in the US. So where does this leave US-based business?   Some top tech leaders have said the need for foreign tech workers is infinite. It is tough not to believe this is true with the opening of US company research centers all around the world.   According to Internetnews, one day after the opening of the H1-B visa program process, the 2008 allotment of 85,000 H1-B visas was gone.

Esna Technologies

April 8, 2007

When you think about unified communications you probably think of the big software or hardware companies. These are the organizations making the biggest splash in the UC area.   But we all know about the big boys. What is really interesting is the small players because they are doing today what the big boys will be doing months or sometimes years later.   I recently had a chance to sit down with Esna Technologies CEO Mohammad Nezarati and discuss the latest developments at his company. Esna has been in the telecom space for about two decades and I used to run in to them frequently in the nineties at Computer Telephony shows when the CTI craze took hold of the market.   Then the company fell off my radar for a few years.

SpinVox

April 8, 2007

When I first came across a company called SpinVox I thought it had a niche product not really aligned with my core readership. The first product the company introduced to me was SpinmyBlog which is something I could definitely use at my blog at Tehrani.com. But I thought – who else would even care?   Oh, wait a minute – I am sorry… I didn’t even tell you what SpinmyBlog does. Amazingly it uses speech recognition to convert your voice to a blog entry.

Unified Communications Magazine

April 6, 2007

Response Point

April 4, 2007

In case you weren’t aware, Microsoft unveiled a small business phone system recently called Response Point. TMCnet’s Tom Keating has a well thought-out blog entry on what Microsoft is doing as well as a bit of history on Microsoft and other players in IP communications going back to the nineties.   The SMB space continues to be a very sweet spot for VoIP. There is no question this market is huge and Microsoft wants to make billions in this space.   Will the Redmond, Washington based company be successful this time? I would say there is room in the market for many players.

Altigen News

April 3, 2007

Big news over at Altigen. Jerry Fleming who ran the Vonexus division of Interactive Intelligence is at Altigen now and will focus on building the US operations of the company. I haven’t had a chance to talk with Jerry yet but his title will be President and COO.   Gilbert Hu will continue to lead AltiGen Communications as Chairman & CEO.   A word of history. Back in 1995 or so Altigen really wowed the telecom market with the world’s first PC PBX.

Cisco's Real Strengths

March 31, 2007

Cisco’s incredible strength comes from being able to leverage its strong brand and enourmous salesforce to sell virtually every sort of product in telecom and datacom. This report makes it seem like the outlook for the competition is bleak.   It is worth pointing out however that if you focus on a niche, you can likely make better products in your specific area than a larger company with broader focus. This is basic business and has been shown time and time again to be true.   However the report should not be taken lightly. Cisco is a fierce competitor and as an acquisition machine – they do it better than any other company I have ever seen.   Having said that, the company is getting bigger and bigger and when that happens, invariably size works to the company’s disadvantage.   In addition I am beginning to hear stories about how the Cisco salesforce is inundated with new products to sell and just can’t do justice to all of them.

Yahoo! E-mail

March 29, 2007

One of the most interesting parts of the technology space is actually the hosted e-mail market, where Yahoo!, has recently done something amazing with their e-mail product allowing you to have infinite storage. Now there was a time when Google’s Gmail product was the underdog and they decided to allow 1 gigabyte of storage and was pretty big step above the 4 megabytes Yahoo! provided.   Google immediately upped the ante and now Microsoft and Google are offering somewhere in the neighborhood 2 to 3 gigabytes of free email storage. It is also worth noting that Time Warner’s AOL service has been offering unlimited storage since last summer.   I guess the scale of what Yahoo!
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