Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Huge News Coming From Plantronics

March 11, 2007

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see the future of communications.   I meet with many dozens of companies per month and you get a sense for when a company seems to be onto something big. Of course this is easiest to spot when they tell you flatly, “Rich, we are onto something big.”   I couldn’t get anything out of the tightlipped management about what to expect. I even hinted at the company moving upmarket to potentially compete with Polycom in the IP phone space.   I did not get positive feedback to this comment but instead I was told Polycom is a great partner.   In past meetings with headset vendors and market research questionnaires I have seen – headset vendors always ask me my opinion of adding more intelligence to the once dumb headset.   So as I am flying on a fairly crowded airplane I have time to ponder what I would do if my headset had a powerful processor.   I suppose the first thing I would do is add speech recognition.

Xcerion

March 10, 2007

XML Development – Full Steam Ahead   I am astounded at how the open source community thrives on mostly volunteer work from a loyal fan base. Asterisk is a great example of how the power of a private company, Digium develops open-source software and the combination is this ever-expanding software community developing better and better applications.   But where Asterisk has its loyal communications developers a company looking to copy the Asterisk model in the operating system space is is Xcerion. The company will soon release an XML based operating system which lives in a browser. Its limitation will obviously be the sophistication of its graphics but it does have Flash support so it may not be as bad as you first think.   Tom Claborn at InformationWeek seems to think this product could be a threat to Microsoft.

Packet8 and SunRocket Speak on VoIP

March 9, 2007

I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the technical people within the organizations.   One of my goals as a moderator was to try to figure out from panelists just when VoIP 2.0 or even 3.0 will arrive and the answer seems – according to my panelists -- to be no time soon. The challenge here as discussed by Andrew Newton the Development Manager of the VoIP Platform Group at SunRocket is that consumers do not want advanced applications.   Andrew says consumers want some phone control on their PCs but not much. They are comfortable with the phone handset as the device controlling the phone.   Specifically the consumers the company targets do not want these services.

Explosive Small Business Communications Growth

March 8, 2007

Please enjoy my April 2007 Internet Telephony Magazine Publisher's Outlook. ----    You would have to be asleep to not realize how fast small business communications is growing. The reason? Small businesses didn’t have so many telecom choices a scant ten years ago. There was pretty much key systems and then some inexpensive PBXs came along thanks to AltiGen and other, similar players.   What is different now?

Dialogic Cruise

March 7, 2007

A Breakthrough Month in IP Communications

February 26, 2007

Skype, Google, Verizon, Vonage and Other Happenings   Please enjoy the March 2007 Publisher’s Outlook from Internet Telephony Magazine:   The last few weeks have been among the most newsworthy in IP communications since this magazine’s first issue in February 1998. If you have any doubts about the VoIP market’s strength and power, consider that Skype has recently petitioned the FCC for something amazing. They want to apply the Carterphone rules to the wireless industry. These are the same rules that were applied to break up the AT&T monopoly on devices, allowing anyone to make products for the AT&T network — as long as these products did not harm the network.   Innovations like the fax machine and vibrant competition in the handset market ensued.

Skype Pro: The Ultimate European VoIP Bundle

February 20, 2007

A few weeks back at ITEXPO there was a lot of buzz about Skype Pro and as it turns out the service goes live on Tuesday, February 19. I had a chance to speak with Skype’s Imogen Bailey and Stefan Oberg's the VP and General Manager of Skype Telecoms about the announcement and much more.   What is Skype Pro?   Skype Pro is basically a bundled package of services at a fixed price. The reason for this offering is to eliminate the one by one marketing of services customers would have to buy to receive similar functionality. In much the same way a cell phone provider gives voicemail, some SMS messages and a certain number of calling minutes, so too has Skype decided to make it easier for customers to buy a package of services.   Skype Pro’s subscription package costs €2 per month and includes:


  • Zero cents per minute calling to domestic (European) landlines in (country) previously €0.017* per minute
  • Free Skype Voicemail (normally €15 per year)
  • €30 discount on SkypeIn numbers
  • €5 Skype Credit included as part of the introductory offer
  • A €30 discount on a Philips VoIP 841 cordless phone.



Mitel Presence Tour

February 15, 2007

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other topics.   Here is all the info you need to know.   It will take place tomorrow in Costa Mesa at the Westin South Coast Plaza. I will be a speaker and am apparently substituting for Sir Terry Matthews – which is a great honor.

iPhone, AT&T U-verse, Blackberry and Hosted Communications

February 14, 2007

Edgar Bronfman Jr. a record company exec speaking at CTIA is right on when he says the interface on cell phones can use drastic improvement. On average, Bronfman said, it can take a person 20 clicks to buy a ringtone, depending on the carrier network the consumer is using. He also complained about the fact that ringtones, full-track songs, music videos and album art are all sold in separate virtual stores.   I believe Apple has and will continue to change the mobile phone industry and if the industry doesn’t get its act together soon, Apple will steamroll it. Somehow Apple does everything design-wise better than any other company.

TMCnet Mobile

February 2, 2007

If you are looking for the best communications and technology news on the go be sure to check out TMCnet Mobile which will display very well on most mobile devices. The service is in alpha at the moment but seems pretty stable based on my brief experience.   Any web browser can see this page by the way. Check it out now if you like.   One thing it does that I consider great about this new service but others may not like is that it allows you access to parts of TMCnet that are formatted for the mobile device.   In other words if a link exists in an article that is not formatted for the mobile device you can still get there. This is great depending ion your web device.   What is very frustrating to me about other sites is that when you click on a link in an article that is not formatted for a mobile device you get redirected to a page that is a mobile home page.
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