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Rich Tehrani
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Microsoft

Nuvoiz

March 16, 2007

Unified Communications for the Mid-Market



There is no question the unified communications market will increase the value of communications vendor offerings but there seems to be lingering questions as to which sector of the market – large—medium or small will be the fastest adopters of this state of the art system of communications.   CFOs of Fortune class companies are surely happy to shell out an aggregate of billions of dollars if they believe they will see ROI from UC. And certainly as we start to see more UC products on the market, companies of all sizes will likely start salivating at the opportunities to integrate this technology into their workflow processes.   The integration of communications and mobility may be the area of most excitement as it seems the knowledge worker population is growing greater every year. You know who I mean – the road warrior who is on the go 24x7 working his/her heart out for the company.   Recently I wrote about the growth of the SMB communications market and this article prompted a discussion with Chong-Jin Koh the CEO of Nuvoiz about his company and how he feels they are solving the pain of the mid-market company when it comes to unified communications implementation. Jin Koh tells me the company has truly integrated their messaging platform with communications through the use of SIP and unlike IM platforms such as Skype or MSN they have true unification of applications and media types.   He feels the mid-market really needs UC solutions such as those provided by his company and he sees the sweet spot for Nuvoiz as 50-1,000 people.

Microsoft Acquires Tellme?

March 14, 2007

On my way into work this morning I saw two things. An amazing sunrise and a flock of geese flying. As far as the sunrise goes, I tried desperately to get my phone to take a picture of it so I could share the beauty of it with my readers. By the time I set up the phone in camera mode the highway twisted and then when the sunrise was in range again a garbage truck blocked my view.

Dialogic & Aculab Focus on Growth

March 13, 2007

Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine:   ---------   DSP Resource Board Vendors Expand Focus   The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to it all in a single written piece is impossible. Still I saw many things this week worth pointing out and providing some analysis on the technologies that will ultimately comprise the world’s future IMS network. Instead of focusing on a random sampling I will set my sights more on a single phenomenon in this piece.   I would have to say the largest trend I have seen lately is that of development program and ecosystem growth. Ten years ago there were few choices for developers if they wanted to write applications for the communications space.

TMCnet Search

March 13, 2007

We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all things in the communications and technology space but also the same for communications and technology search.   At search.tmcnet.com you will find a beta version of our newest initiative allowing anyone to search not only TMCnet’s massive archive of articles but others such as Network World and PC Magazine. We will continually fine tune this initiative to make it more valuable to you and hopefully it will become the first place you turn when you are searching in the communications/information technology space.   Please try it out for yourself and let me know what you think.

Huge News Coming From Plantronics

March 11, 2007

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see the future of communications.   I meet with many dozens of companies per month and you get a sense for when a company seems to be onto something big. Of course this is easiest to spot when they tell you flatly, “Rich, we are onto something big.”   I couldn’t get anything out of the tightlipped management about what to expect. I even hinted at the company moving upmarket to potentially compete with Polycom in the IP phone space.   I did not get positive feedback to this comment but instead I was told Polycom is a great partner.   In past meetings with headset vendors and market research questionnaires I have seen – headset vendors always ask me my opinion of adding more intelligence to the once dumb headset.   So as I am flying on a fairly crowded airplane I have time to ponder what I would do if my headset had a powerful processor.   I suppose the first thing I would do is add speech recognition.

Xcerion

March 10, 2007

XML Development – Full Steam Ahead   I am astounded at how the open source community thrives on mostly volunteer work from a loyal fan base. Asterisk is a great example of how the power of a private company, Digium develops open-source software and the combination is this ever-expanding software community developing better and better applications.   But where Asterisk has its loyal communications developers a company looking to copy the Asterisk model in the operating system space is is Xcerion. The company will soon release an XML based operating system which lives in a browser. Its limitation will obviously be the sophistication of its graphics but it does have Flash support so it may not be as bad as you first think.   Tom Claborn at InformationWeek seems to think this product could be a threat to Microsoft.

Packet8 and SunRocket Speak on VoIP

March 9, 2007

I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the technical people within the organizations.   One of my goals as a moderator was to try to figure out from panelists just when VoIP 2.0 or even 3.0 will arrive and the answer seems – according to my panelists -- to be no time soon. The challenge here as discussed by Andrew Newton the Development Manager of the VoIP Platform Group at SunRocket is that consumers do not want advanced applications.   Andrew says consumers want some phone control on their PCs but not much. They are comfortable with the phone handset as the device controlling the phone.   Specifically the consumers the company targets do not want these services.

Explosive Small Business Communications Growth

March 8, 2007

Please enjoy my April 2007 Internet Telephony Magazine Publisher's Outlook. ----    You would have to be asleep to not realize how fast small business communications is growing. The reason? Small businesses didn’t have so many telecom choices a scant ten years ago. There was pretty much key systems and then some inexpensive PBXs came along thanks to AltiGen and other, similar players.   What is different now?

Dialogic Cruise

March 7, 2007

A Breakthrough Month in IP Communications

February 26, 2007

Skype, Google, Verizon, Vonage and Other Happenings   Please enjoy the March 2007 Publisher’s Outlook from Internet Telephony Magazine:   The last few weeks have been among the most newsworthy in IP communications since this magazine’s first issue in February 1998. If you have any doubts about the VoIP market’s strength and power, consider that Skype has recently petitioned the FCC for something amazing. They want to apply the Carterphone rules to the wireless industry. These are the same rules that were applied to break up the AT&T monopoly on devices, allowing anyone to make products for the AT&T network — as long as these products did not harm the network.   Innovations like the fax machine and vibrant competition in the handset market ensued.
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