Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Dragon Go! Shows Speech Tech is Alive and Well

July 14, 2011

One of the most interesting mini-reviews I have done was with Dragon Go! from Nuance - an iPhone app which I found to be deadly accurate in my testing. Not only did it recognize my voice with a moderately loud air conditioning unit in the background, there were occasional interruptions courtesy of gadgets and fax machines all around TMC headquarters as I tested.

Here are examples of the tests I did - you can see, I couldn't trip it up. See for yourself how it went and how this app compares to similar ones from Bing and Google.

Since Chipotle Mexican Grill opened literally next-door to TMC's HQ, I had to try a search for nearby Chipotle restaurants.The first three results were dead on.



Did Social Just Make UC Irrelevant?

July 8, 2011

If you are working with a phone system maker who isn’t innovating rapidly, beware - their days could be numbered.

I hate to be sensational but you have to wonder, with real-time video & voice communications embedded into social networks where a billion or spend a good part of their day, is standalone unified communications now much less important? And with Google+ tying together all of Google’s activities from voice to video to Gmail and chat, will people prefer to make calls from their Google toolbar or something a PBX company provides?

Obviously Avaya with its Flare interface and Cisco’s Quad are examples of being ahead of where the consumer market eventually evolved to.

Survey: Games Most Popular Smartphone Apps

July 6, 2011

And surprise, most people will pay for apps

Games, weather and social networking apps are where people are spending a tremendous amount of their time followed by mapping, news, music and entertainment. These are the results of a new survey from Nielsen which asks what apps people used in the last 30 days. iPhone users who are mobile gamers play about 30 minutes per day on average or 14.7 hours per month while Android users play 9.3 hours per month.

Nielsen supplied chart of apps which smartphone users have downloaded in the last 30 days


While we see mega deals in the video game world for titles like Angry Birds and social companies like Zynga preparing for multi-billion dollar IPOs - let's keep in mind part of the reason for this is that everyone it seems will pay for games on their phones. Consider in fact Nielsen found 93 percent of app downloaders are willing to pay for the games they play.






Microsoft, Apple & Twitter News June 27, 2011

June 27, 2011

It’s been a busy day in tech and communications news – so far these are a few of the stories worth knowing about:

Microsoft needs to get larger? Scott Rothbort at TheStreet gives us eight companies Microsoft should buy – and you know what, some of these make great sense such as Adobe & Netflix but in reading the article, I wonder if Yahoo! makes sense anymore.

Avaya's Support Strategy Emulates Successful Cancer Diagnostic Systems

June 23, 2011

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the media gets all warm and fuzzy about tangible things like new product launches – scoops and items you can put in the category of breaking news. Ironically though if you ask most companies what differentiates them from the pack, service and support is typically the most common answer. Yet, I can’t remember other companies asking me to meet their new head of global services.

Now You Need to be a Lawyer to Understand Tech?

June 23, 2011


It seemed to start off slowly but now the trend is gaining momentum - lawsuits over patents in tech are everywhere and its tough to make decisions which are best for your company when you aren't sure if the products and services you are purchasing are infringing on the patents of others.

I must say that when the number of stories of tech patents gets to the dizzying level we are seeing today, it isn't good for anyone. Well except lawyers of course. Sure it is great to protect peoples' inventions but at the same time there are some very silly patents out there which are being used to "extort" money out of companies who have successfully put together a suite of products and services consumers want.

Solving the problem is beyond the scope of this entry but to get an idea of what set me off take a look at some recent stories in the patent space:






Are Critics Too Pessimistic on RIM?

June 22, 2011

Obviously RIM has stumbled and the iPhone instantly changed the world of smartphones making fixed-keyboard devices less attractive. Moreover, the fact that the iPhone was more computer than email device opened up the market for serious web browsing and app usage on the go. And until recently, the Blackberry browser experience was awful.

But the PlayBook has changed all that and its interface is slick and its form factor is impressive.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

HTML5 Week in Review

June 16, 2011

Big Facebook, Financial Times and Acrobat HTML5 News

Facebook declares war on Apple: Its only Thursday and this week has been a huge one so far with regards to HTML5 – with Facebook looking like it will have a new HTML5 app which bypasses the Apple App Store. Is it in fact “declaring war?” I am not sure but after the recent news from Microsoft relating to HTML5 – the trend in the market is clear.

HTML5 Video on Set Top Boxes: Then there is the news that ActiveVideo’s new CloudTV platform will have HTML5 support as well. How soon till we can watch all TV on any browser which supports the newest HTML variant?

Really Popular Financial Times: I recently covered the new HTML5 app from the Financial Times which I love. Now it turns out the app has had 100,000 downloads in week!





Microsoft Embraces HTML5 and Developers Are Scared

June 14, 2011

Recently Microsoft came out with the news that new Windows 8 immersive applications will be coded with HTML5 and JavaScript and this has sent a shock-wave through the company's developer community as the various programming languages they are used to seem to have been obsoleted overnight.

ZDnet's Mary Jo Foley said she has it on good authority that Silverlight will continue to be supported as well but the forums are awash in fear, uncertainty and doubt.

There are two ways of looking at this news - Microsoft hasn't had a chance to explain in full its future path for developers and in-time coders will learn that they aren't coding dinosaurs as some bridge technologies will ensure their skill-set is still useful.



Personally I believe that Microsoft isn't going to abandon .NET, WPF and other development platforms. But this doesn't mean this news isn't huge.

What Microsoft is telling developers is HTML5 and JavaScript are the future of web programming. This isn't exactly news to many of us but coming from Microsoft at this early a stage, the news is frankly surprising.

But then again when you realize just how much catching up the company has to do in the tablet and smartphone space, the HTML5 move is the only one which makes sense.

And herein lies the opportunity - HTML5 runs everywhere and as we saw from the recent Financial Times app, it has virtually no limitations compared to native code and as a bonus requires no app store gatekeeper to approve it.

For programmers everywhere - if you aren't learning HTML5 - you may come to work one day and realize you are a triceratops (hat tip to TMC president Dave Rodriguez whose line I just stole.)

TMC is cosponsoring an HTML5 event called DevCon5 in Manhattan, July 27-28, 2011 and the show is a must-attend for developers, designers, media companies and executives who don't want to be left in the dust.



















Featured Events