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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Voice Carrier Wants a Big Piece of the SMB VoIP Pie

April 14, 2011

The business VoIP market has a tremendous amount of growth potential based on a recent FCC report I highlighted last week. And perhaps the most exciting aspect of the market is there is no single leading player which comes to mind – especially for the SMB. And losing and gaining marketshare in the segment can be done quite rapidly if you aren’t careful. Case in point are Comdial and Inter-Tel: two major players in the SMB CPE space just a decade-and-a-half ago.

Bing For iPad: You Can Check Out But You Can Never Leave

April 8, 2011

Bing for iPad Home Page


The iPad gained a very valuable information portal today in the form of a new application from Bing which has impressed me a great deal. What is different about this software is it borrows from other well-designed apps and isn't afraid to throw in its own improvements and graphically appealing glue to tie it all together.

When you enter the app you are presented with the Bing image of the day and underneath the graphic are widgets which give you information about the weather, news, maps, movies, trends and finance. Many of these areas update, making this program a truly functional portal.

Bing for iPad Movies


You also have access to other information presented when you click at the top right of the menu. Some of these are repeats of the bottom widgets but items like images, shopping and history are unique.

Bing for iPad Map of TMC HQ Building


I've always been a fan of the Bird's Eye view of Bing Maps and you can use your iPad to pinch and zoom your way around the map like you would a mouse on a PC.














Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

11 Reasons Why Google Needs Retail Stores

April 7, 2011

It is becoming clear the world is gravitating towards everything Apple sells and even worse for the competition is Cupertino is setting the tone for product launches, making the rest of the tech world play perpetual catch up. Even worse, Apple is buying up all available inventory on components forcing companies as big and mighty as RIM to push back the launch of their PlayBook tablet! Of course one of the most important parts of Apple’s success is the stores – those minimalist tech nirvanas attracting people of all ages to literally trip over one another as they touch and feel the latest gadgets and computers connected to huge flat-screens with the latest in audio equipment.

Leading SIP Client Bria Gets Upgrade to 3.2

April 6, 2011

Will Government Inventory Flood the Local Ad Market?

April 6, 2011



Cash strapped state governments and agencies are beginning to experiment by showing ads to visitors to its websites in order to try to bring in revenue to offset budget deficits. While it is unclear if this concept will be successful enough to become widespread, it presents us with the potential for some new and interesting pairings of services with messages. For example, might we see ads for abstinence on websites associated with family planning? Could we see ads promoting smaller government all over the sites of state agencies?

KenCast: Video Streaming Democratization in Action

April 5, 2011

One of the more interesting companies in the streaming video market is KenCast - and one area of growth for the company is live streaming of sporting events. Recently, the company launched a live streaming coverage online community on TMCnet - and this article The Truman Show: Self-Service Live Streaming Video in Real Time living on the community is worth a read.

One of the differentiators KenCast offers is technology which merges 3G and 4G broadband wireless signals from multiple carriers - allowing a transmission of higher quality than is allowed by the upload speed of a single carrier.

As more 4G networks are rolled out and bonding technology becomes more common, eventually everyone will be able to stream live video from virtually anywhere - rivaling the output from a major television network. And that my friends is the definition of technology democratization.

How to set up live streaming of a triatholon


Bill Steele Chairman and CEO of KenCast Inc. explains how the company does a tremendous amount of video work in the multicasting space as well as providing solutions for the military and applications in retail. He goes on to explain how mobile live video capture is a big area of growth for the company.










So Google Can Alter its Results Manually?

April 1, 2011



Recently it was reported that former CEO of Google Eric Schmidt tried to have his political contributions hidden from Google. The news reminded me that a few years back I wrote about the cozy relationship between Schmidt and President Obama and how it could be protecting a Google monopoly. Interestingly, based upon Schmidt's contributions - he seems to be fairly middle of the road - supporting candidates on the left and right. So it does seem his close ties with the Obama administration might have served the purpose of protecting his company from future lawsuits.

Microsoft, Google and EU Antitrust - Is Facebook Next?

April 1, 2011

In the recent antitrust allegations being brought against Google by Microsoft, some of the controversy surrounds Microsoft's inability to access YouTube content on its Windows smartphone as well as its Bing search engine. The challenge is being caused by the fact that Google not only has a dominant search position but has implemented technical road blocks to keep competitors from accessing YouTube properly.

Its an interesting argument  and one which can be applied to Facebook as well - if you don't have access to all the social networking data on the site, how can you compete with the company one might ask a regulator in the future.

If EU and other regulators agree and Google has to remove the technical wall blocking YouTube content, we have to wonder what's next. Does every company which becomes large enough have to open up its data to the world as well? These issues will become more and more important over time and Microsoft's ownership stake in Facebook will certainly come into play in this and future cases.

Many of us who have been in the tech space for years realize the irony of Microsoft being on the other side of the anti-competitive issue - but for Google, perhaps the worst company to have to fight is one which has the level of relevant experience Microsoft possesses in this matter.

Google has 90% market-share in Europe and this factor may be one of the most important in the case.







Why Salesforce.com Purchased Radian6

March 30, 2011

The recent Salesforce.com Cloudforce 2011 conference in New York

Word of mouth advertising has always been important to business but today, a small group of people who others trust could be responsible for making or breaking a product or company. This concept is not new as in the past; a small group of journalists could also be responsible for assigning tremendous credibility to a company or product. And in response, companies often treated the media like a sort of royalty – doing their best to influence the influencers.

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