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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Microsoft

Tehrani on Future of Broadband

November 2, 2010

Facebook, Microsoft Kinect and Yahoo News of Note

October 18, 2010

Here are some stories worth reading on TMCnet today:

Jaclyn Allard explains Microsoft has a $500M ad budget for Xbox Kinect and in my opinion this is one of the best new products I have seen in many years and creates a new paradigm (yes, I used the P word, what's wrong with that? ) in human interaction with a computer and it has the potential to be more important that gestures used on smartphones today. Cameras aimed at users translate movements of hands and body into computer input - no wireless controller needed. Very cool.

Ashok Bindra reports that Gartner believes information will be the oil of the 21st century - a resource running the economy.



Interactive Intelligence Announces Positive Preliminary Earnings

October 12, 2010

There are a few things I wish for regarding earnings in the tech space.

  • I wish I had time to give my thoughts on every announcement
  • I wish they were all as good as what Interactive Intelligence just accomplished
In short the company just released preliminary third-quarter numbers and said they had nine orders over $1 million with two of them being larger than $2M. I am not sure how this compares with past quarters but regardless, these are significant customer sizes in an era of price compression.

The company says its cloud offering is doing well and you may recall company CMO Joe Staples spent some time recently (video) in the TMC Newsroom giving me details of the launch.

ININ expects total revenue to be between $41-$42 million with GAAP net income between $3.3-$3.9M. Last year the number was $2.8M meaning an increase of at least 17% over last year's sales.

According to founder and CEO Dr. Don Brown, the size of the deals gives the company increased operating leverage and revenue growth.

ININ CMO Joe Staples addresses a standing-room-only crowd last week at the first ever TMC Social CRM Expo




Here are additional details regarding the company's earnings:

Interactive Intelligence plans to issue a press release announcing its final 2010 third-quarter results Nov. 1 at 4 p.m. Eastern daylight time.


















Thought Leaders Descend Upon ITEXPO

October 2, 2010

Kind of a silly term- "thought leader" but in every market there are people involved in setting the conversation... Those whose thoughts and ideas permeate the web and industry conversations. "Did you hear what so and so said? Can you believe he thinks this company sells junk products and won't be around in a year?"

Well you get the idea.

It turns out a number of the people in the market who I have personally followed for some time have joined forces on a blog called Voyces.



ITEXPO West 2010 Show Guide Available

October 1, 2010

The ITEXPO West 2010 Show Guide is here and if you are flying to the show - you may want to download it to your Kindle/laptop/iPad/netbook/smartphone or print it. I am on the plane now and we have the equivalent of a 300 baud modem's worth of bandwidth so I can't download it but as I recall it is over 100 pages and gives you a solid overview of the dozen conferences taking place next week.

In addition it shows you the exhibit hall with over 200 exhibitors and which sections correspond to which technology.

I have this dream that I will have enough time to go through the directory and point to some of the interesting highlights in a blog post.

We'll see how that works out.

Here is the PDF and it is fairly compressed down to 5 Megs as I recall - we may be getting a higher res one soon as well in case you have the bandwidth.







Dialogic Merger with Veraz Closes

October 1, 2010

Update - Oct 4th 12:18 PM EST. Below I reference the market cap of Dialogic to be around $60M as this was the number publicly available at the time. The company informs me the value is closer to $160M with the Dialogic shares combines. I apologize to my readers for the error.

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Dialogic's merger with Veraz has officially closed and and the new company will be called Dialogic and have the symbol the company used in the nineties before it was acquired by Intel - DLGC.



Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Billions Lost to Business Disruption

September 29, 2010

CDW recently performed a survey discussing just how much money is lost by business to disruption. Here are some of the findings:

  • 200 businesses completed the survey
  • Half (51 percent) experienced problems connecting to their IT network from other locations
  • Half (50 percent) had problems connecting from inside their business locations 
  • Nearly half of respondents (46 percent) said employees could not access the necessary company resources to do their jobs
  • Almost one-third (29 percent) said employees had problems communicating with each other via internal phone systems and/or e-mail 
  • 28 percent said their networks were slower than expected and could not support the increased traffic from remote locations
  • Hardware failures caused 29 percent of network outages, followed by a loss of telecom services to facilities (21 percent)
The survey reinforces the importance of of business continuity planning and moreover as we become more connected and our applications continue to rely more on the cloud, outages which used to cause minimal damage can become downtime disasters.

Here is more on the report (PDF) and how CDW plays in this area.



Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="http://www.flickr.com/photos/avaya/4990234868/">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.







Latest on StartupCamp at ITEXPO West 2010

September 29, 2010

StartupCamp, Communications Edition which was one of the most exciting events at ITEXPO earlier this year in Miami has some exciting news. It has just named its final presenter - Cloud Telecomputers.

Here is an excerpt from the news release:

The organizers also announced a charity connection to StartupCamp that is sure to add intrigue to an already high-energy evening. Audience members will each receive up to $100,000 in play money, and with it instantly become "angel investors" for a night. Once all the companies have presented, attendees will be asked to "place their bets" by creating a portfolio of at least two of the startups.




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