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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Google Gmail VoIP, Cloud Computing and Other News August, 25 2010

August 25, 2010

It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network and making the Skype IPO less lucrative. In addition, cloud computing has heated up with Nimbula receiving $15 million dollars so the ex-Amazon founders can purse providing private cloud services.

On the TMC front, we officially released TechZone360, our new site dedicated to all things tech and sporting a new and cool interface we hope you love. My readers got an unauthorized sneak peak last week (thanks for not squealing on me) and you can see it has evolved quite a bit these past days.

Agent Market Dies, Gets Reborn at ITEXPO

August 25, 2010

In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest challenge of the day was the traditional interconnect or telephone system reseller didn't understand data and the data guys didn't get voice.

A new breed of reseller was born and the data and voice VARs who couldn't adapt were at a huge disadvantage which forced many of them to close up shop.

The agent market too is evolving as core products are being sold today through call centers and the Internet and if you are still doing business the way you did a decade ago, you are in deep trouble.

ITEXPO West 2010 Update August 24, 2010

August 24, 2010

I have lots of exciting news to report about ITEXPO West 2010 Oct 4-6 in Los Angeles - there will be a total of 12 collocated events at the show. Some of these include, 4GWE, Smart Grid, M2M, CVx, SPEC, Cloud Communications, MSPWorld, SIP Tutorial, VI Peering, App-Time and Lightwave ONE. There is also a Social CRM Expo, MSP World and much more.

I am trying to keep my readers up to date on what is happening in what is probably the most exciting tech week of the year.

MSPWorld, Another Great Reason to Come to ITEXPO

August 23, 2010

ITEXPO has become one of the defacto tech events - starting out as a communications-focused conference it has slowly but surely become an umbrella event encompassing all the exciting segments of technology and communications. Now to put this in perspective, I am a techie - but I don't launch shows because I want you to come and see cool stuff. We have been adding collocated events at ITEXPO because we believe there is potential for the subject matter covered to make or save our delegates money.

We want you to be able to go to a single event and see so much opportunity that you will bring even more people to the next event and so on.

HP Outbids Dell for 3PAR

August 23, 2010

A commentator on CNBC said this morning that Dell just can't catch a break - this was in reference to the fact that HP just jumped into the 3PAR bidding ring with an offer one-third greater than Dell's. According to the Wall Street Journal:

H-P is offering $24 a share for 3PAR, compared with Dell's deal for $18, or about $1.15 billion in cash. Before that agreement was made public, 3PAR last traded at $9.65.

Changing The Rules (Again) to Save Newspapers

August 19, 2010

Many people are very fed up with the idea of changing the rules to save favored institutions - TARP, the bailing out of AIG, Citibank, GM, Chrysler and underwater homeowners at the expense of the companies and people who played by the rules has infuriated millions. The problem with changing the rules of the game is you never know when you should stop. For example, now that everyone else has been bailed out, the states too who have spent beyond their means are being bailed out meaning if you live in a state where you elected fiscally conservative candidates who spent wisely, your tax liabilities still increase because the administration is being forced by bailout momentum to save states which are bankrupt.

And believe me I understand the incompetence of state politicians as Connecticut, my home state is about to face bankruptcy - we have a week's worth of cash.

With this set up, understand why many are concerned when they hear that some suggest that now we need to change the copyright laws to save newspapers.

US Visa Fees Surge: The Good and Bad

August 16, 2010

This past Friday, US President Obama signed into law a new bill which drastically raises the cost of hiring foreign workers using H-1B and L visas from $320 to $2,320 in situations where a company has more than 50% of their workforce holding these visas and also having at least 50 employees in total. The chief sponsor of this bill is Senator Chuck Schumer who has been positioning himself as a protector of the American worker through other initiatives like the anti-offshoring bill which would add a 5 cent surcharge to domestic calls transferred overseas.

Let's look at the good and bad regarding this new legislation. The best part is it only applies to companies with 50 or more employees which thankfully shows the administration understands the importance of small companies to growing jobs and strengthening the economy.

When will the Smart Home Take off?

August 13, 2010

It is a certainty inevitable that home automation becomes more of a reality and that disparate product categories will converge. Already tablet computers are being tasked with becoming part of the integrated entertainment of millions of consumers who appreciate being able to watch movies and read books on a single device.

But as time marches on more integration is inevitable and one of the best examples of the blending of WiFi, Internet radio and iTunes is Sonos, a wireless stereo system I recently wrote about and was quite impressed with. The company with a palindrome for a name rides on a home's WiFi network and allows you to wirelessly build an in-home audio system.

Tablet Update and Oracle Sues Google over Android

August 13, 2010

It's been a very busy tech morning so I spent some time assembling news you should be aware of before you grab your morning bagel and brew that pot of coffee.

Tablets, Tablets Everywhere

First off is an article from Harry McCracken at Technologizer discussing 32 tablets, slates and pads. Yes Virginia, there are alternatives to the iPad but surprisingly the iPod Touch isn't on the list.

Dialogic Eyes Video Compression, SBC Market with Veraz Acquisition

August 10, 2010

For those of you in telecom for decades you remember how in the mid-nineties Dialogic was the major company producing hardware and software building blocks in what we called the computer telephony/CTI spaces. They provided the market with DSP resource boards which at first powered simple voicemail systems but as Microsoft and Novell tried to muscle their way into the communications space, the world realized for the first time that telecom was becoming open and companies like Dialogic had the tools to convert analog signals into digital form and back.

A few years later the company was purchased by Intel and the brand became diluted and the company for all practical purposes fell off the radar. As an industry insider it was shocking really as an entire ecosystem of partners all of a sudden had to market and push product on their own.

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