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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Stop the Licensing Insanity, Cable Companies Need a Slingbox App

February 21, 2012

Would you move because you wanted a better cable company? The answer is probably not – especially if you live in an area of the country where you are served by a major provider. Cablevision is a relatively smaller cable company serving areas in the northeast like Connecticut and New York and even so they have WiFi-enabled much of their footprint allowing free wireless broadband to customers at many restaurants and shopping centers.

So cable companies aren’t necessarily competing against each other – they are competing against OTT providers, Hulu, Netflix, YouTube as well as phone companies.

Will Nimble 2.0 take Social CRM Mainstream?

February 14, 2012

Recently consumer products manufacturer P&G – one of the largest advertising spenders at over $9B announced it will cut its marketing headcount in-part because advertising on Facebook and Google is more efficient. The maker of Gillette and Pantene products is not alone; in-fact the business world is focusing heavily on social media including Google+ and Twitter.

But while it is understood by many web-savvy companies that social is important – how many of them are embracing social CRM? My informal analysis shows the numbers are very low meaning there could be huge room for growth.

The Only Way Google can be Successful in Consumer Electronics

February 10, 2012

Yesterday I detailed how Google IS the tech news of the day and folks, this search leader is ambitious – more so than Microsoft ever was. In addition to a Dropbox killer and massive Google+ growth I outlined in this recent post, the company is also getting into the home entertainment business through its Motorola Mobility acquisition. Specifically Google will release a self-branded line of consumer electronics allowing you to stream music throughout your home.

Google already has a cloud-based music service so obviously there is synergy there but the only way I see this strategy working is by Google doing things differently.

Google+ Growth, Dropbox Killer: Google IS the Tech News

February 9, 2012

Google has entrenched itself is so many areas of tech they have become the technology news of the day. First off, Google+ growth has been nothing short of fantastic, in part because the company has altered search results to put more emphasis on this social network. Every SEO/SEM professional has had no choice in the past few months to get up to speed on the latest social network from the search giant. And this in part is the reason why it has half the unique visitors of Twitter according to web traffic tracking site Compete.

Rewards Network, the Social Restaurant Hub

February 7, 2012

In the last few decades it has become apparent that all companies are for the most part limited by their imaginations. Apple was thought to be a computer company but is now a leader in music, movies and phones. Amazon went from selling books to everything – even its servers are for rent via its cloud-computing solutions. Google went from search to purchasing Motorola Mobility and is well known for being involved in many projects from solar to self-driving cars and the television space.

Google: Can it be Everything to Everyone?

January 27, 2012

Google is the new Microsoft but boy are they faster than Redmond ever was. Part of the reason has to do with the search engine leader’s access to the eyeballs of almost every human on earth via its home page but another reason for the blistering speed of the company has to do with the speed of innovation – which I recently described as (Moore’s Law*Metcalfe’s Law)/Patent Lawsuit Activity.

What we saw happen to Microsoft is telling. As they expanded into market after market like IPTV products like Internet Explorer and their mobile strategy seemed ever changing as did the name of their mobile operating systems.

Need a New Car? Win a Mustang at ITEXPO in Miami Next Week

January 27, 2012



I think I may have one of the best jobs in the world. I admit it is a bit ADHD-inducing as I get involved in lots of areas from new media to the latest technologies in the market as I run this major media company which is TMC. Not only do I get help influence tens of millions of people online I also get to host live events where I meet many of the readers who frequent my blog and TMCnet - the main web portal of TMC where I am CEO.

But the most exciting part of my job comes twice a year when I give away a car to an unsuspecting attendee at ITEXPO. Next week - Friday Feb 3rd at 1:45 pm at the Miami Beach Convention Center, I get to give the next car away and it will be a Ford Mustang.



A Dream for Alan Harper - iPads Do Increase Chiropractor Visits

January 26, 2012

When the iPad was released I penned a piece titled iPad Neck – Ouch! Because I had such a neck ache, I had to see a chiropractor. Just over a year and a half later I came across a report on TMCnet which explains that yes, indeed, I am not alone. Researchers have found that prolonged use of tablets as opposed to desktop computers has led to not only pain in people’s necks but their shoulders as well.

Innovation Speed = (Moore's Law*Metcalfe's Law)/Patent Lawsuit Activity

January 25, 2012

Yesterday I was engaged in a conversation with TMC senior editor Peter Bernstein and we were discussing the pace of innovation and whether there is some formula which can explain how much more quickly things are happening today. Interestingly I also had a conversation today with TMC webmaster and author Robert Hashemian where we were going over Apple’s earnings and how fast mobile leadership has changed – from Motorola to Nokia to Motorola to Microsoft to RIM to Apple to Google. And all these massive marketshare swings took place more or less in the last decade.

Back to the discussion with Peter – my takeaway from the conversation (I feel he has a slightly different opinion which hopefully he will expound upon in the future) is that Moore’s Law and Metcalfe’s Law working together are accelerating innovation and lubricating new business models. Obviously email is just one tool which has benefitted from these laws – think about how you can now create and respond to virtually all your email from a smartphone now.

Despite Outages, Verizon Has Record Quarter

January 24, 2012

Months back Verizon sent me a 4G personal hotspot to review and I confess it is one of the most important pieces of technology I have. For example just yesterday I was at a lunch meeting for an extended period of time – and I had an iPad and keyboard with me. The Optimum WiFi network was not working well. AT&T was also having problems for whatever reason – it was very slow.

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