Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Bob Emmerson: TMC's European Editor

April 8, 2008

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran.

Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.

For a number of years he ran his own advertising/pr agency in Brussels.

TMCnet Podcast Library

April 8, 2008

TMCnet Gets a Redesign

April 8, 2008

Polycom's Durable 8002 VoIP Phone

March 31, 2008

I have to be frank… I have never been in a meeting where I saw a product launch accompanied by a phone being slammed on a table. So I was a bit surprised when Polycom's Ben Guiderian did just that with the company's new 8002 phone.

As it flashed before my eyes on the way to making a big bang on the table, I was told by Ben the new phone is an 802.11b WiFi device which is priced lower than the company's higher-end solutions. The 8002 costs just $349 for a phone, handset and charger and for another $50 you can get an extra charger and battery meaning the phone will always be functional.

On a typical AP you can get 3-4 simultaneous calls. This compares to Polycom's higher-end solutions which can potentially quadruple the number of calls.

So why would I even bother writing about a WiFi phone from Polycom at $349 when for about $150 less you can get a consumer WiFi telephony device which also supports the more robust 802.11g?

Simply stated because this device has a removable battery, Polycom has a great experience with SIP interoperability and if you break one of the consumer WiFi phones, you have now paid more than the virtually indestructible Polycom.

Where is the TMC Team?

March 17, 2008

Communications News March 7, 2008

March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers.

Some of my favorite ones are how green Sony-Ericsson is, new patents for i2 Telecom and 8x8/Packet8, RingCentral's $12 million funding and Broadvox and The Amanda Company partnering.

TMCnet's New Vertical Communities

March 4, 2008

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build loyal communities of interest on a variety of topics. Since 2004, TMCnet has built close to one hundred and fifty communities of various sizes (current communities, channels/microcommunities) for our partners.

These communities have proven time and again to be one of the most successful products TMC has ever launched in conjunction with our advertisers and sponsors. With an astronomical renewal rate of 70% year-over-year, TMCnet communities drive tremendous traffic to our partner's Web sites and help them achieve higher levels of search prominence.In fact, we receive numerous testimonials from companies whose TMCnet communities actually attract more visitors than their own Web sites.

Some Webinars to Witness

February 25, 2008

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC.

I am going to try to attend them all. Some of the more interesting ones to me have to do with cutting edge tech. So multicore, IMS applications, unified communications, hosting and analyzing success factors are ones I am drawn most to.

Of course, you can feel free to take a look at this list and make your own decisions on which one(s) suit your needs most.

Cbeyond Sees Massive Growth

February 21, 2008

What can you say about Cbeyond? Like HP they hit the cover off the ball with their earnings. The company which provides voice, broadband and mobile service to the SMB space had strong fourth quarter growth with revenues of $76.9 million, up 30.6% over the fourth quarter of 2006.

Here are some of the other details:
  • Net income of $12.5 million in the fourth quarter of 2007 compared with $4.3 million in the fourth quarter of 2006, reflecting a benefit of $9.6 million in 2007 arising from the expected future realization of operating loss carryforwards;
  • Total adjusted EBITDA of $14.0 million during the fourth quarter of 2007, an increase of 13.2% from the fourth quarter of 2006 (see Schedule 1 for reconciliation to net income);
  • Total customers in Cbeyond's nine operating markets of 35,041, reflecting net customer additions of 1,754 in the quarter;
  • Average monthly revenue per customer location (ARPU) of $750 during the fourth quarter of 2007 compared to $749 in the third quarter of 2007 and $742 in the fourth quarter of 2006; and
  • Increase in the number of applications used per customer to 6.3 in the fourth quarter of 2007 as compared to 6.1 at the end of the third quarter of 2007 and 5.6 in the fourth quarter of 2006, with mobile penetration at 24% of the customer base.
In what many say is a slowing domestic market, Cbeyond has done a wonderful job of growing in the US… Something many people said couldn't be done.

Cbeyond is on record as saying their growth will likely slow as a result of a slowing economy but we should all look to this company as one of the shining stars in IP communications.

I am not a financial analyst mind you and I am not telling you to run out and buy this company's stock. What I am saying however is that this company has done what many others have not been able to do… Make a good amount of profit selling IP communications services.

I should mention that there are other private and public companies also doing well selling to the SMB market.

TMCnet Continues to Grow

February 19, 2008

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone.

The total number of unique visitors on our site in January was 2,446,403 which is not an all time record but it is higher than recent months. Average Visit Length per person on TMCnet in January was 28 minutes and 59 seconds this past month.

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