Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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Nespresso and Keurig Shows Carriers How to Increase ARPU and Customer Stickiness

April 1, 2015

Amdocs shows carriers how they can take a commodity business and make it better



Technology has taken the coffee business to a new level. Nespresso capsules and Keurig K-Kups have brought premium coffee to the masses while simultaneously bringing billions of dollars of new profits to the companies that took a commodity business and found a way to add value. Perhaps the only thing as addictive than substances you ingest or breathe-in are mobile devices. It goes without saying that morning coffee and gadget usage are two things most people wouldn’t want to be without.

AT&T Partner Exchange Adds Features to Gain SMB Share

March 27, 2015

Ma Bell knows it's all about ecosystem

Companies rare really focusing on their solution partners (SP) – especially when looking to court small to medium business customers as the SP owns the relationship. As reported by Tara Seals on TMCnet recently, Nimble Storage, AT&T, HP, Equinix, NTT America and others are deploying similar strategies to court this market.

In fact, two years ago, AT&T Partner Solutions decided it wanted to attract more customers with up to 20,000 employees and as a result, they decided they would change the way they do businesses. In a recent meeting, Brooks McCorcle, president of the division says they now act more like a Silicon Valley start-up.

While it isn't uncommon for companies to become more nimble in the face of growing competition, it is impressive to see any division of an established carrier making such a claim.

TCS Shows Telemedicine Improvements and more at #MWC15

March 2, 2015


TCS had a wealth of interesting news at MWC - probably the most interesting was their VirtuMedix solution which is a HIPAA compliant virtual telemedicine solution allowing doctors and patients to securely communicate in order to minimize the need for in-person visits. In a live demo they showed me how a patient could get added to a queue after paying a fee for service and the doctor could then choose to take the audio or video call. From that point they communicate via WebRTC and can share photos if needed, of a rash for example.

The doctor has a fully integrated portal which links to billing and prescription systems and patients for their part get help entering their malady as the system is prepopulate with popular ailments.

In all, this is a very slick solution - they even have an integrated refund which can be sent to a patient if it is deemed they are better off going to the emergency room after all.

TCS is also working on connected car solutions - helping to harden the solutions to prevent buffer overruns and other issues which could be exploited by hackers. Penetration testing via range checks is one of the way they do this.






Citrix Boosts Mobile Solutions to Carriers, Enterprise

March 2, 2015

Citrix was showing off a lot of interesting solutions at MWC 2015, starting with the MPX 25000, a device which provides ADC functionality for carriers utilizing an NFV approach of using OTS hardware instead of customized solutions. The company tells me this gives them a 300% increase in price/performance over ASIC-based competitors. Moreover, the company's approach allows growing carriers to leverage cloud-based versus telco manageability meaning you get a single virtual interface as your solution grows with the addition of more OTS servers as opposed to fork-lifting boxes in exchange for ever-larger ones.



Carriers can use this device to get up to 80 virtualized sessions to help in various areas of their network such as diameter signaling, NAT, traffic steering and DNS.

AirHopper: Even Air-Gap Networks are Not Secure

November 20, 2014

It’s a good time to be in the Cybersecurity business.



Quite often, highly secure computers are disconnected from the outside world so as to not get hit by hackers. However, it seems these air-gap networks named for their isolation from other computers are not as secure as we once thought. A hacker can get to these networks in the following manner. They design software which logs the keystrokes and subsequently transmits this information via FM radio signals generated by the graphics card - without changing the display so the user doesn't detect the attack.

3M's Role in Improving Cell Phone base Stations

October 9, 2014

It’s quite common for people to look at the cellular industry as a bunch of phones from different companies competing on features and functions but the reality is the towers are often the glue that connects these devices when they aren’t near WiFi hotspots. Towers are rife with innovation and in order for consumers to get better service they need to be upgraded with better radio frequency equipment, antennas and backhaul bandwidth.

3M Communications Markets Division is one company which focuses on perfecting the base station by making them easier to work on while ensuring they need less ongoing maintenance. I spent a good deal of time with the company recently speaking with Omar Flores, Steve King and others at the company to learn about how they are applying many of their innovations directly to the towers and other equipment responsible for interconnecting our tablets and other devices.

This is more of a commercial on what this division of 3M does but it's still instructive



H-P Probably Smart to Spin Off PCs and Printers

October 5, 2014




Hewlett-Packard will once again split its company into two, basically spinning off the low-margin PC and printer business according to reports. We have seen IBM pull this off with its PC and later server business thanks to Lenovo.

The reason I say "once again" of course is the company said it would do this a while back and abruptly changed course. They then reassured hte market that they would not spin off the units.

The move does make sense from the standpoint of focus and valuation. The company is gargantuan and having to deal with PCs and printers is just one more area to devote precious resources.






Rich Tehrani Thoughts From California

September 17, 2014

I've been on the road in Vegas and California over the past ten days or so. Here are my thoughts.

The Venetian Rocks

First off, the Venetian has remodeled its rooms and they are amazingly comfortable and some of the quietest ones on the strip.

Don't Miss Fiber Mountain Session Next Week in Vegas

August 5, 2014

Next week at Software Telco Congress (the NFV and SDN event) in Las Vegas - collocated with ITEXPO, there will be some amazing speakers who will help companies evolve into the software realm from hardware. Specifically, there will be one new speaker who has never spoken at a TMC event. M.H. Raza is the CEO of Fiber Mountain.

AudioCodes: A Solid WebRTC Money-Making Story

June 17, 2014

Alan Percy had a challenge... The Senior Director of Marketing at AudioCodes saw the promise of WebRTC three years ago... And he saw how disruptive it could be for his company which provides communications equipment for enterprises and communications service providers. He approached his engineers and told them they need to start thinking seriously about this new standard.

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