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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Networking

New Extreme Networks Solutions Aim to be Simple, Fast and Smart

April 3, 2014

The traditional networking market is in an interesting place to occupy as recently, Juniper announced layoffs and recently Cisco announced it is making a major investment in the cloud space. At a high level does this mean the networking market is losing steam and will see less innovation?

Not according to Bob Noel, Senior Director, Solutions Marketing at Extreme Networks.

Alcatel-Lucent Enterprise Wants to Boost Your Application Fluency

April 2, 2014

Updated April 3rd 2014: added "Enterprise" after each mention of Alcaterl-Lucent and clarified the role of the coprocessor in the E series model.

Alcatel-Lucent Enterprise recently made a number of intriguing enterprise announcements regarding new hardware and software to enable companies to better manage the myriad applications running on their network whether using wired or wireless access. Touting Unified Access with Application Fluency, their new solutions are designed to help you figure out exactly what your network is switching and moreover, what resource various applications are using.

ExtraHop Provides Operations Intelligence which Borders on Business Intelligence

April 1, 2014

“We provide operations intelligence which borders on business intelligence,” said Jesse Rothstein CEO of ExtraHop. In a conversation I recently had with him and Erik Giesa,

SVP Marketing. The pair wanted to make clear their company is providing the next generation of IT operations management and moreover, pioneering the idea of extracting value from wire data.

Said Rothstein, “IT operations gets more difficult but expectations for perfection continue to increase,” he continued, “How do you address this?” From there he explained his company’s role is to promote IT operations architecture.

Tiscali to be one of the First Software Telcos

March 27, 2014

The traditional telco is dead – the case for moving to COTS technology is just too compelling. This is a theme I have been espousing for over a year. My readers further know companies like Metaswitch Networks have also been making the case as to why carriers need to start evaluating their software options immediately.

You also know about the cost savings associated with moving to standard servers – power and maintenance savings are a few additional benefits.

Samsung Boosts Enterprise Wireless Performance

March 18, 2014

What does a company do after going up against Apple and showing it can compete head-to-head with Cupertino in the device space? Well, if its Samsung the next thing to do is cement your device strategy with wireless concrete meaning new wireless LAN products offering unique integration with Samsung devices. We know about Samsung KNOX and how it is designed to lock enterprises into using Samsung - at the expense of Blackberry and others. Now, this wireless LAN tech uses the best innovations from the world of LTE and brings them to a company near you.

OpenWave Uses Push To Boost Consumer Relationships with Carriers

February 27, 2014

Mobile carriers aren't communicating with subscribers as effectively as possible and as a result Openwave Mobility is providing their MOTIFY solution which solves the problem by using a push notification on iOS/Android devics to begin user-engagement. At that point they communicate with an app on the device which connects with Openwave Mobility's backed system which receives data over the push channel.

The cloud-based solution can be used to send marketing campaigns to users and can then determine the uptake through reporting.

For example, if there is a new video feed to a local sporting event which the carrier wants to promote, they can send a message letting the appropriate subsctibers know.

Sequans Powers Innovative Pinyon Tech LTE Hotspot

February 27, 2014

A very large market for 4G happens to be India but the catch is the population is extremely price-sensitive. In order to provide the country with a solution which maximizes the LTE opportunity for carriers, Pinyon Technologies partnered with Sequans Communications to develop the AirWire LTE WiFi dongle, a unique device designed primarily for home/business connectivity.

Unlike most LTE hotspots, this device is clamshell in nature and packs a relatively huge high-gain antenna. The benefit to carriers is that their towers can be more sparsely located or alternatively the device will use less power.

How AT&T Will Become a Software Telco

February 26, 2014

AT&T recently announced their User-Defined Network Cloud designed to allow customers to have more control while giving them the ability to add new network services in almost real-time in an on-demand fashion. You have heard me drone on about how the software telco is going to be the future of the telecom market and AT&T effectively has confirmed this idea throug this announcement regarding their Domain 2.0 supplier program.

The idea here is to bring more innovation into the carrier equipment space by allowing CSPs to run software on top of virtualized instances on OTS servers, allowing them to have the same flexibility inherent in data centers and typical cloud-based solutions.

The idea here is allowing services like WhatsApp and others to be rolled out quickly on the carrier network in order to compete more effectively with OTT players.

ResponseTek Looks to Boost CSP Service Levels

February 25, 2014

The fundamental question which drives all business is did my customers have a good experience today. The bigger your enterprise gets, the more difficult it is to determine. ResponseTek holds the entire organization accountable on a minute-by-minute basis to ensure customers get the experience they are promised. When this doesn't happen, you get big churn rates - which can be as high as 20% in the telecom sector.

HP Outlines its NFV Initiatives at MWC 2014

February 25, 2014

Werner Schaefer the VP of Network Functions Virtualization at Hewlett-Packard spent some time with me at Mobile World Congress to discuss the numerous carriers the company is working with to push NFV forward. Here at the show, HP discussed how they will accelerate their move to NFV through its OpenNFV initiative which will speed up deployments of the technology. Schaefer explained there is a huge architechture play at work here - beyond OPEX and CAPEX savings.

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