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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Avaya Bankruptcy Really Doesn't Bother Buyers

February 21, 2017

At this month's ITEXPO we hosted a panel on Cloud UC with RingCentral, 8x8 and Broadsoft and one of the first questions I asked was what is the end-result of the Avaya bankruptcy on the mind of people making purchasing decisions. While the panelists and I were quick to point out that cloud and debt helped do Avaya in, the audience wasn't particularity concerned.



Out of about 500+ people in the room at the time one a few hands said the bankruptcy would affect their decision.

One would have expected it to be much higher - we would have guessed north of 15% but instead the number seemed to be similar to what the company's typical annual churn rate is.



Perhaps people have seen enough in their careers to know that Avaya products will still be maintained and serviced and likely invested in, regardless of what the bankruptcy courts decide.

That's what happened with the Nortel assets after all.

The funny thing is even though much is moving to the cloud, phones were everywhere at show... Peter Radizeski pointed out just how many phone vendors were exhibiting at the show. In addition, Sangoma drew much attention with their new phones.













Surprising 2017 Tech Searches

February 13, 2017

We spent some time compiling what the community of tech buyers is searching for on TMCnet this year and were a bit surprised. The top result was Orange - the U.K based carrier followed by the largest tech company in China - Huawei and then the FCC and Verizon. Why Orange, we wondered? Nortel was a bit of a surprise to us as well because they no longer exist.

ITEXPO and IoT Evolution Show Brochures now Available

February 2, 2017

See Next Big Thing From Digium @ITEXPO

January 26, 2017

Cloud and Debt did Avaya in

January 24, 2017


8x8 has seen its stock triple in the past five years as they move upmarket and take share from telecom hardware players. Interestingly, this increment is the exact same amount of time its been since ShoreTel acquired M5 to provide cloud solutions to customers.

This is what we said at the time:
Cisco may now be forced to buy 8x8 and Avaya will likely make a move as well. This move could even push Vonage to go after the SMB space. Mitel is an interesting question - they have leading edge tech but a troubled stock to use as currency.



Broadsoft UCaaS Leader - See Them Live @ITEXPO

January 23, 2017

IHS Markit has named Broadsoft the global Unified Communications as a Service (UCaaS) platform leader, with 38% of the total worldwide UCaaS seats running on its platforms, as of the second quarter of 2016.  According to the IHS study, the BroadSoft UCaaS global market leadership position places it ahead of its closest competitors.

“The UCaaS market today is comprised of pure-plays, network operators, cable MSOs, ISPs, system integrators, and traditional premises-based vendors. With a multitude of options, things can be confusing for businesses trying to find the right provider and service to fit their needs,” said Diane Myers, senior research director of VoIP, UC, and IMS for IHS Markit and author of the fourth quarter 2016 Analyst Insight report.

How ITEXPO Has Transformed into THE Communications Event

January 19, 2017

Recently, we have had a great deal of feedback from attendees commenting that ITEXPO in Florida (Yes, Florida, in February – and airfares are literally dirt cheap) has evolved to become THE communications event – for the Americas and beyond. We are humbled by the comments but the credit goes to my team who tirelessly looks to improve each event with fresh new content.

An analyst told me once that the show is so full of information that you run around like a chicken with your head cut off, except he said it Yiddish which made it sound more exotic.



I wasn’t sure at the time if it was a compliment but in a way it is the testament that the show has so much important information that you really need a team to cover it all.



The Deskphone Market... it's Alive; it's Alive!

January 19, 2017

The deskphone market has been left for dead by many but there is still room in the space for the device to evolve and become become a more integral part of your UC strategy. The ideas is simple... What if your deskphone became a colleague of your mobile, allowing you to have the advantages of the deskphone and mobile while leveraging the best of each from the other.

It may sound complicated but in reality, the idea is to allow calls to flow in either direction while allowing you to remote into your deskphone from anywhere.





Allworx came by TMC HQ and showed their new phones off to us last week and we remain impressed.

Raven Guru The "Just Right" Marketing Agency

January 13, 2017

Not too big, not too small. All the experience, none of the fat.



David Byrd is one of the more experienced marketers in the tech space... He's worked at a large telco, a startup SIP trunking company, an RLEC, an MSP and more. He knows his stuff and is now out on his own with a unique offering for the tech and telecom space.

NYC or France, Where Would You Locate Your Company?

January 7, 2017

New York City – whose moniker is “The City that Never Sleeps” has pushed to ensure your company never sleeps and in today’s connected and digital economy, this may be the difference between success and failure.

If you had a chance to choose a western region to locate your company and you had the choice of just New York City or France, which would you choose based on recent events? Moreover, if you had to make your decision largely based on recent government actions – let’s the last few weeks or so, which would you choose?

In other words, we are going to put aside tarriffs, currency, minimum wage, taxation, regulations, the availability of a solid slice of pizza, baguette or the availability of fine wine.

As we reported on Christmas Day of last year, France has a new law which allows people working for companies with 50 or more people to negotiate to not work after normal business hours.

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