Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Networking

OpenWave Uses Push To Boost Consumer Relationships with Carriers

February 27, 2014

Mobile carriers aren't communicating with subscribers as effectively as possible and as a result Openwave Mobility is providing their MOTIFY solution which solves the problem by using a push notification on iOS/Android devics to begin user-engagement. At that point they communicate with an app on the device which connects with Openwave Mobility's backed system which receives data over the push channel.

The cloud-based solution can be used to send marketing campaigns to users and can then determine the uptake through reporting.

For example, if there is a new video feed to a local sporting event which the carrier wants to promote, they can send a message letting the appropriate subsctibers know.

Sequans Powers Innovative Pinyon Tech LTE Hotspot

February 27, 2014

A very large market for 4G happens to be India but the catch is the population is extremely price-sensitive. In order to provide the country with a solution which maximizes the LTE opportunity for carriers, Pinyon Technologies partnered with Sequans Communications to develop the AirWire LTE WiFi dongle, a unique device designed primarily for home/business connectivity.

Unlike most LTE hotspots, this device is clamshell in nature and packs a relatively huge high-gain antenna. The benefit to carriers is that their towers can be more sparsely located or alternatively the device will use less power.

How AT&T Will Become a Software Telco

February 26, 2014

AT&T recently announced their User-Defined Network Cloud designed to allow customers to have more control while giving them the ability to add new network services in almost real-time in an on-demand fashion. You have heard me drone on about how the software telco is going to be the future of the telecom market and AT&T effectively has confirmed this idea throug this announcement regarding their Domain 2.0 supplier program.

The idea here is to bring more innovation into the carrier equipment space by allowing CSPs to run software on top of virtualized instances on OTS servers, allowing them to have the same flexibility inherent in data centers and typical cloud-based solutions.

The idea here is allowing services like WhatsApp and others to be rolled out quickly on the carrier network in order to compete more effectively with OTT players.

ResponseTek Looks to Boost CSP Service Levels

February 25, 2014

The fundamental question which drives all business is did my customers have a good experience today. The bigger your enterprise gets, the more difficult it is to determine. ResponseTek holds the entire organization accountable on a minute-by-minute basis to ensure customers get the experience they are promised. When this doesn't happen, you get big churn rates - which can be as high as 20% in the telecom sector.

HP Outlines its NFV Initiatives at MWC 2014

February 25, 2014

Werner Schaefer the VP of Network Functions Virtualization at Hewlett-Packard spent some time with me at Mobile World Congress to discuss the numerous carriers the company is working with to push NFV forward. Here at the show, HP discussed how they will accelerate their move to NFV through its OpenNFV initiative which will speed up deployments of the technology. Schaefer explained there is a huge architechture play at work here - beyond OPEX and CAPEX savings.

Why I'm Neutral on the Comcast, Time Warner Cable Deal

February 14, 2014


There has been lots of controversy over the merging of two of the largest cable companies Comcast and Time Warner Cable. Concerns range from fear of a monopoly to worse customer service to higher fees and data caps. Jim Edwards at Business Insider for example says you will get screwed if the merger goes through.

Consumers Union thinks if the merger happens, prices will increase and service will suffer.

Why You Should Be Bullish on Technology

January 22, 2014


In the past, the price of just about everything increased over time but thanks to technology, many products and services are getting progressively cheaper and in many cases, better. In the 1980s, you could have paid 25 cents per-minute for a domestic long-distance call and dollars per-minute for international long-distance. Not only has the price of a long-distance call dramatically decreased over time, today, IP communications assigns no per-minute cost to communicate. In fact, you can now use Skype to set up a free baby monitor a continent away with HD quality video and audio which puts the phone company's quality to shame.

GigSky Wants to Easily Connect You Everywhere

November 12, 2013

One of the largest challenges international travelers have is staying connected at affordable and easy-to-understand rates. The last time I was in Europe I was fortunate enough to have a portable WiFi device with me that gave me free access to 3G. I happily streamed music in the gym and would occasionally look at my phone ad notice the WiFi icon was missing for some reason. My stomach would drop whenever this happened as I had no idea how long I was streaming at local roaming rates.

Cisco says NFV to be a Revolution

November 5, 2013

Shocking words from an equipment provider?

Jared Headley who heads up Cisco’s service provider mobility marketing said to me recently, “We still believe the best way to simplify service delivery is to virtualize it, put it on COTS and really drive virtualized service chaining instead of physical plug-in router blade chaining for delivering services across the mobile network.” He continued to say this will drive costs down 40-45% in the first year while changing service delivery speed from months to weeks. He called this a revolution over the next couple of years.

He went on to say although this is generally considered “boring” stuff because it is back-end related but he emphasized this is what makes operators more agile.

Vocalocity is Growing Quickly: Here's Why

September 25, 2013

Recently, customers, vendors and competitors have been talking about Vocalocity - as one of the fastest-growing cloud-based communications companies. In fact just a month ago Syngergy Research produced a report detailing how fast the cloud UC market is growing and mentioned Vocalocity is growing must faster than the market at at 45% while the market grew at 22%. This puts the company just behind 8x8 and Shoretel - which acquired M5 Networks to get into the cloud space in terms of market size.

An article from Steve Anderson on a TMCnet sister-site explains some of the reasons for the growth:

The channel partner program offers a campaign syndication tool that gives resellers options in terms of collateral and promotions so that the individual resellers get some choices in what can be offered.

Featured Events