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Rich Tehrani
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I Use Google and You Siri are no Google Killer

November 14, 2011

I worry more it will kill the public’s interest in speech rec

I have been reading with great interest all of the back and forth chatter on the web regarding Apple’s Siri and its merit as a Google killer and as I read these articles I wonder if many of the people writing these stories have followed the speech technology space these past decades. In 2000, I ran a show called Communications Solutions and on stage I did a live demo of General Magic’s Portico calling it a killer app – the next big thing. It was incredible to me and it worked pretty similarly to Siri. Sure, Apple’s speech rec “wizard” Siri has enhanced functionality allowing you to do information searches but in a decade you would expect such advancements, right?

But one has to wonder why is Siri the Google killer and why now?

FreeWave Technologies Provides Secure, Long-Range Radio Communications

October 26, 2011

Submarine cable systems between the UK, Canada and Paris became essential in the 1850s as the British government found itself in a situation where it would fight wars, sign treaties and still have thousands of soldiers in the field fighting – totally oblivious to the end of conflict. This cost the UK a tremendous amount of money and reducing this cost became a priority. Once the cables were laid they also became invaluable to the shipping industry as they allowed ships to be rerouted to ports which would be more lucrative destinations.

Nowadays with 3G, 4G and WiFi networks overlapping in much of the developed world we take instant communications for granted but this is not the case.

Microsoft Outlook Social Connector Shows Great Potential

October 19, 2011

I finally got around to installing Microsoft's Social Connector and it was an interesting experience. The goal of the program is to let you see the social status of people you exchange email with. As you scroll through emails, you can see the person's wall/news at a pane on the bottom of your screen - under the email they sent. In addition you can add people to the social network of your choice if you aren't connected with them already - just by clicking.

The install is straightforward - first you download the software and then you download a connector for Facebook, Linkedin and Windows Live Messenger.

The instructions are easy - you download the software, restart Outlook, Click on the View tab, open the People Pane and then click Account Settings.



6 Billion Reasons for AT&T to get the Deal Done

September 2, 2011

The ramifications of the AT&T acquisition of T-Mobile USA not going through due to a DoJ lawsuit is concessions to Deutsche Telekom worth $6 billion. Obviously this is a massive number - let's call it a potential management head-rolling number at AT&T.

So obviously, AT&T management will try everything it can to get this merger to be approved - including agreeing to sell off 25% of T-Mobile's business including radio spectrum and customers.

The question of course is if T-Mobile USA has put so much competitive pressure on AT&T according to the DoJ, then by taking the company out - even if frequencies and customers are sold, we have, by definition, a less competitive market which hurts consumers.

Ironically for AT&T the only way the DoJ can ensure the market not only remains compeitive but becomes more competitive is to block the deal as in this case, AT&T will be forced to not only pay T-Mobile USA $3B, they will also get give up spectrum and a roaming agreement worth - once again, $6B in total (including the cash).

It seems AT&T has gotten itself into a tough pickle but you can't count out a company which reassembled Ma Bell after it was broken up by antitrust regulators. And again, there are at least 6 billion reasons for the new Ma Bell to do whatever it takes to get some deal done.







ITEXPO West 2011 Austin Highlights

August 23, 2011

Before all ITEXPO events I do a final proofread of the show directory and this one may be the biggest ever at 132 pages with tabs (just doing our part to support the economy). We will post a PDF version soon so you can see what’s in it but until then, here are some highlights that caught my eye:

Keynotes & Exhibits Tuesday, September 13th at 9:15 AM we have Ian Pennell from Cisco and at 4:30 PM-5:30 PM we have keynotes from Siemens and IBM followed by a Grand Opening Networking Reception sponsored by Interact from 5:30-7:30.

Wednesday, September 14th at 10:00 AM – 11:00 AM we have keynotes from Polycom and DHL followed by exhibits from 11:00 AM- 4:00 PM. Then at 4:00 PM there is a Cocktail reception sponsored by Rackspace Hosting and at 4:45 you could win a pair of mountain bikes from Mellow Johnny's Bike Shop - an Austin Institution ( I am told).

20 Millions Reasons WiMAX is Here to Stay

August 22, 2011

Wait a minute. The common wisdom in the wireless world is that WiMAX lost the war to LTE. But with the news that the standard has passed 20 million subscribers, is it time to rethink that premise? The answer is that in many cases incumbent providers have opted for LTE as their 4G standard of choice and as a result, WiMAX is going to remain somewhat nichy.

Latest Trends in Speech Technology, CRM, IVR, Collaboration and Cloud Computing

August 14, 2011

Speech analytics in greater demand

At the recent SpeechTek 2011 conference in New York I gained some great insight into the state of speech technology. For example, Jeff Schlueter of Nexidia told me his company’s speech analytics solutions have been in greater demand in this current economy as the desire to control costs has led to increased adoption of speech analytics. In addition, the company has released version 9.0 of its Enterprise Speech Intelligence product suite which cuts the TCO in half and allowing for customers to handle even larger amounts of data.

Global Unrest is Tech's Fault

August 12, 2011

Protests, riots and flash mobs are popping up all over the world from Greece to London and Israel to the US. This past week we even saw a global stock market sell-off due to a Paris-based bank’s alleged financial problems – thankfully though the French people are still enjoying their 6+ week vacations and have no plan to strike until they return.

But seriously – what the heck is happening in the world? The answer is quite simple really, technology is continuing to make the world a better place for the “have nots” – at the expense of the “haves”.

LNP Still a Problem After 7 Years

August 4, 2011

Years back I had problems with number porting to a VoIP provider and now - seven years later the problem still exists as evidenced by TMC's Tom Keating who recently tried to and couldn't port his number to a VoIP carrier.

Interestingly I recently got to know an LNP specialist at a SIP trunking provider who was telling me about LNP horror stories. Certain carriers in rural areas just didn't have to port. I couldn't get anyone from the provider to go on record so I never wrote about the situation.

Here is my article from 2004 complaining about LNP, one from Tom Keating in 2006 and here is Tom's latest story about the trouble he just had with a number port.



iOS Allows Apple to Correct Microsoft "Mistake"

July 27, 2011

If you look back at the early days of Apple, Microsoft has been a major supplier to Cupertino's customers virtually from day one. Even today, Microsoft is the go to software provider for not only Macs but PCs. So whichever platform you choose, Microsoft wins.

Microsoft Exchange too is a sales monster and it licenses ActiveSync to mobile companies who want to connect to it effectively.

Microsoft's operating income by division - Office and business software is a major contributor. Chart courtesy of Silicon Alley Insider

 

This overwhelming dominance however has changed drastically in the world of iOS - and if the momentum of Apple continues, what will become of Microsoft's Office business?

Writing on TMC's TechZone360 site, Rob Enderle asserts that Apple is correcting its "Microsoft Mistake" from its early days and its iWork productivity suite effectively shields Apple from having to rely on Microsoft for anything. From my perspective, ActiveSync is the only exception.

And if you're Microsoft and you have a chance of losing major OS share over time - this is happening now, you need to be sure you have software for major tablets which is so superior that customers have to have it.











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