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GIPS Gets Russian Win

September 15, 2008 9:13 AM | 0 Comments
In years past the competition between GIPS and Spirit DSP has been the stuff of legend. While the competitive situation has unwound over the past 18 months or so it is still interesting to see how the companies compete with one another.

For example, some news out of this week's ITEXPO is that exhibitor GIPS has just announced it has been selected by Mail.Ru to have its GIPS' VoiceEngine embedded inside the Mail.Ru Agent, starting with version 5.2 -- allowing affordable calls to stationary and mobile phones.

Of course the interesting thing here is Spirit DSP is based in Moscow -- so this is a win in foreign territory for GIPS and the company can look forward to having its solutions rolled out to about 50 million new Russian users.

Zippy's Thoughts on ITEXPO

September 15, 2008 9:02 AM | 0 Comments
I just came across an article by Richard Zippy Grigonis regarding the success of ITEXPO in light of the incredible competition over the years. Reading it, reminded me of shows of the past which I enjoyed going to. Zippy -- as many of you know is about the straightest-shooter there is -- he tells it as it is -- from his vantage point of course.

This is what makes his thoughts are all the more incredible (and humbling) -- and Zippy -- you are part of the team that allows ITEXPO and TMC in general to flourish. Of course while i am in thanking mode -- getting ready to head out to LA for ITEXPO myself -- let me extend a hearty thanks to the entire TMC team, our advertisers, sponsors, exhibitors and partners who have allowed TMC to keep growing.

I look forward to seeing you all and thanking you in person this week. Be sure to register now and come on down.
On a recent call with Jim Machi, Senior Vice President Marketing Dialogic Inc.I had a chance to ask a number of questions regarding his company's pending acquisition of the platform division of NMS. The deal is subject to shareholder approval and comes a few weeks after NMS received a delisting notice from the Nasdaq exchange due to the company's stock price being under $1 for more than 30 days in a row.

Machi tells me the deal will allow the two companies to pool resources and as a result they should be able to get products out to the market faster than ever. He further cited the video and mobile value-added spaces as other areas where the companies will be able to compete more effectively as a standalone entity.

I asked Machi about the geographical ramifications of this deal and whether there are complimentary areas of the world which NMS brings to the table. According to Jim, Dialogic is very strong worldwide so this was not a reason for this acquisition.

I asked if the deal has been on the works for a long time and Machi commented it was a normal amount of based on prior acquisitions. At this point it is worth mentioning since NMS is a public company Machi is limited in what he can say.

I asked about integration issues and Machi told me they haven't started looking into it yet but based on past experience -- these integrations are always challenging and will require work.

Machi told me some of the fastest growing segments of Dialogic's business are mobile and mobility as well as IP-based products.  He further explained value-added services such as ringtones and video are seeing nice growth levels as well.

On the economy, Machi explained that some customers are nervous and delaying purchases but since the company is broad-based, they haven't seen severe impact.

From there I asked about whether there are opportunities for Dialogic's customers' customers to benefit financially from the products Dialogic makes. Machi did cite years of research which shows many of the solutions our industry has developed have been responsible for massive productivity increases. Voicemail is one example he mentioned and to that I would add IVR and the ACD.

Machi explained that even if some of these new products boost productivity and cut costs, companies can always put off purchase decisions for a quarter unless there is a pressing need.

This concluded my interview but is worth mentioning the company will continue to look for organic and inorganic growth opportunities.

I got to thinking after we hung up that another benefit to customers from this acquisition will be dealing with a stronger company and we can further expect greater integration between Dialogic's current product line and successful NMS products.

When you think about it, NMS and Dialogic are two of the main companies who supplied DSP resource boards which allowed Internet telephony gateways to be built and sold in the late nineties. In other words, much of the low-cost telephony we enjoy today has evolved from and in many cases is powered by technology invented and patented by these companies.

There is a rich legacy in the DNA of both companies and incredible brainpower at a company like NMS including company CTO Brough Turner who has been a  TMC columnist for over a decade. The integration of these teams could really result in significant innovation. I wish both companies well in this transaction and I hope this acquisition turns out to be a win/win for all.

Kanye West Arrested in LA

September 11, 2008 4:43 PM | 0 Comments
I realize this has nothing to do with my typical subject matter but as you know as I get closer to a trade show I do look for nice segues to help me discuss the show. For example, next week, ITEXPO will be held in Los Angeles and coincidentally about an hour or so ago, Kanye West was arrested in Los Angeles.

So coming to ITEXPO can not only be good for your career and help you supply your users with a better IP communications experience, you can come to the show in the city where Kanye West was actually arrested. If you come to the show via LAX, you can actually visit the airport and perhaps gate where Mr. West -- famous for the song Gold Digger and Stronger among others -- was handcuffed and taken away.

With any luck -- being LA and all -- you may get to see other celebrities arrested on your way to the show as well. If you do -- be sure to drop me a line.

Silliness aside -- we are all looking forward to seeing you next week in LA.

Phone.com on ITEXPO

September 11, 2008 11:38 AM | 0 Comments
I was just reading the Phone.com blog by Ari Rabban where he mentions:

ITExpo is arguably the largest gathering of the VoIP industry. The conference and expo is a great place for the industry to gather, network and exchange ideas about the industry.

As the founder of ITEXPO, it's been a long road since we first launched ITEXPO in 1999, but my team has worked very hard to make ITEXPO the premiere communications event in the industry.

Currently this show is the only one in the world we know of which attracts resellers, service providers and business decision makers. It has truly become the gathering place of the communications industry and we are busy this week putting the final touches on what we think will be the best show we have ever held.

Remember the show is next week -- September 16-18 in the Los Angeles Convention Center -- West Hall.

Ari I hope to see you at the show and the same goes for all of my readers.

ITEXPO West 2008 Show Daily #1

September 10, 2008 6:58 PM | 0 Comments
itexpo-west-2008-show-daily-1.jpgITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it will truly be the World's Communications Conference. Perhaps the most exciting thing about this year's show is the record number of companies making news at the show. We are absolutely thrilled about this and are doing our best to help you absorb all the news emanating from the show in an easily digestible format. To that end, we have started producing show dailies which detail news from the exhibiting community.

Here is just a smattering of the news items from  ITEXPO West 2008 Show Daily #1 for your reading enjoyment:

By Tim Gray, TMCnet Web Editor. Hosted on-demand communications and rich media services company IntelePeer is pushing out its latest technology platform designed to make it easy for software vendors, service providers and Web companies to add the interactive impact of voice, video, SMS, data and other rich-media communications capabilities to Web sites and enterprise software applications - even with minimal or no telecommunications experience.

By Mae Kowalke, TMCnet Senior Editor. An ITEXPO panel will examine the business case for uniting various SMB communications systems and tools to boost efficiency and productivity while reducing communications-related costs.

By Rich Tehrani, President and Editor-in-Chief. Unified communications (UC) holds a lot of promise for transforming the communications technology landscape.

By Rich Tehrani, President and Editor-in-Chief. RT: What has been your company's biggest achievement in 2008 so far? SJ: Ingate has seen a continuing growth in sales driven in large part by the growth in SIP Trunking adoption.

» Avaya Picked for Iowa Colleges
By David Sims, TMCnet Contributing Editor. Officials of Iowa Valley Community College District, which operates two community colleges and a satellite campus, say they have adopted unified communications from Avaya and a network infrastructure from Extreme Networks to link faculty, staff and students across 15 buildings located within a 90-mile radius.

By Susan J. Campbell, TMCnet Contributing Editor. The energy crisis is gaining the attention of many, from consumers to big corporations, politicians and small businesses, all are seeking ways to become more "Green" in their approach to business and to life.

AT&T Boosts GPS With A-GPS

September 10, 2008 10:37 AM | 1 Comment
garmin-nuvi-880.jpgAT&T just announed they will support A-GPS or assisted GPS which is a technology which utilizes the best of the GPS and cellular worlds allowing faster and more accurate postition tracking. GPS while fairly accurate, can take minutes to initialize and requires a fairly strong signal to work accurately. Quite often in fact, GPS does not work indoors or in areas where there is dense foliage.

A-GPS assisits GPS by allowing the cellular network to tell the device generally where it is located meaning the GPS receiver can narrow down its search for sattelites which in turn means faster and more accurate positioning results.

In a press release, AT&T explains it will further launch two new navigation applications in coming weeks -- MapQuest Navigator and AAA Mobile Navigator. The new applications add to the company's AT&T Navigator and AT&T Navigator Global Edition offerings.

Depending on how the public responds to this echnology, it is possible A-GPS will replace GPS as a technology meaning most GPS devices will have assistance from cellular towers. If this happens, it will add to the logic of a company like Nokia purchasing Navteq -- the company providing digital map information to many GPS devices.

In addition, we can expect more service providers to roll out A-GPS as they look to monetize local search as they compete with Google. In fact, service providers have an opportunity of a lifetime to embed themselves in the local search business before companies like Google and Yahoo! take it over.

The question is whether partners like AAA, Zagats and others will be strong enough partners to help providers worldwide compete with Google when customers are searching for local restaurants, department stores and more.

Aside from the many Google ads, this is a good reference on A-GPS and here is a Wikipedia entry for more.
Whenever I go to a conference, I learn a tremendous amount from the people I meet at the show. I really enjoy the impromptu networking which takes place at events as it allows me to learn so much about what is happening in the market. Ironically, I generally learn things I didn't think I would learn ahead of time. Quite often, I wish I would have known more about peoples' experiences before I met with them as it would allow me to be better prepared to ask pertinent questions.

I further wish I knew who was coming to events and and moreover I wish I could get a "brain dump" from them before the event so I could have a frame of reference before our conversations take place.

Imagine how much better networking at a show would be if I had an idea what people were generally thinking about the market before I even say hello.

In less than two weeks the world with gather at ITEXPO -- The World's Communications Conference to help select products for purchase, learn about the latest events in the telecom market and network with peers.

It is this last area where this blog entry should be of maximal benefit. You see, over the past month or so I have been interviewing the telecom movers and shakers who will be coming to ITEXPO. I certainly didn't interview every mover and shaker (exactly what is a telecom shaker anyway wink  ) but this list should give you a good idea who some of the speakers and exhibitors will be at this year's show.

The questions each person answered below may be slightly varied but what is common is the person's thoughts on their markets and where they think things may be going. I truly hope you find these interviews useful and I hope to see you at the show September 16-18, 2008 at the Los Angeles Convention Center.

   
NAME COMPANY
Don Palmer Sip Print
Jim Beuoy OKS
Mark Stacy Touchstone
John Nam Phonevite
Jim Beuoy OKS
Barry Sher IVR Technologies
Ari Raban Phone.com
John Doyle CommuniGate Systems
David Mandelstam Sangoma
Sharone Ben Levi AudioCodes
Rupesh Chokshi AT&T
Jeff Gallino Callminer
Dr. David K. Schrader Teradata
Mark Ricca Intellicom Analytics
Xuedong Huang (XD) Microsoft
Rick Dell Mitel
Mark Lepko Altitude Software North America 
Liz Amaral  Enkata
Francis Carden OpenSpan
Kevin Murphy NEI
Chris Gravett Aculab
Brian Schwarz RedSky Technologies, Inc.
John Konczal Sterling Commerce 
Stefan Winkler Symmetricom
Eric Thomas FreedomVoice
Albert Chu ACCESS Systems
Bill Miller Digium (corrected -- sorry)
Randy Busch Jazinga
Jeff Hicks NetQos
Scott Charter WBS Connect
Jim Slaby Acme Packet
Dean Jordan Telesphere
Justin McLain Endeavor Telecom
Asif Rehman Mitel
Steve Safley VoIPConsultants
Frank Paterno Intelliverse
Warren Sonnen Epygi Technologies
Jim Jenkins IQ Services
Jonathan Christensen Skype
Mark De Clerq Sitel Semiconductor
Ken Kuenzel Covergence
Chris Lyman Fonality
Michael Hermann Cincinnati bell
Brough Turner NMS
Shelley Veazie CTI Group
Abdul Kasim Critical Links
Eran Gal Xorcom
Robert Messer ABP
Todd Woodstra SpinVox
Mike Coward Continuous Computing
Laura Serna Dialexia
James Rafferty Dialogic
Ken Lowe Sigma Designs
Rob McDougall Upstream Works Software
Mary Boyd Intrado
Henry Danser Aspect Software
Gregory Giagnocavo Vitelity
Vikram Saksena Sonus Networks
Alastair Westgarth Tango Networks
Greg Rothman Cbeyond
Vivek Khuller Divitas


Remember when I said the GUI would become the gesture-based user interface or GBUI? I mentioned Apple's patents in the blog entry and now a new patent application shows Apple is looking to fuse gestures, voice, the camera and motion sensors together to create a brand new interface.

Ironically last night I was showing some young relatives some photos on an iPhone and within a moment each of them took the phone and started to flip backwards and forwards through photos. This was the first time I remember not having to show someone how do what I had just done on a computer or phone. Apple's new GBUI is so easy, a 3 year-old and a 4 3/4 year-old were able to intuitively understand how to do what they wanted with no help from me at all.

cyber-woman.jpg

It occurs to me the power of combining gestures and the above technologies if done correctly will transform how we interact with computers and as a result, at least two things will happen:
  1. We will use computers in brand new ways. Just as we use an iPhone as a web browser and portable picture viewer when we didn't do this with prior phones.
  2. We will see productivity skyrocket. I am convinced that when computers can communicate with us in the same manner we communicate with one another (this seems to be what the interface 2.0 is going), we will get more done than ever.

Of course the ball is in Apple's court and I am really interested in learning more about how new Apple products will take advantage of such interfaces. Speaking of which there has been minimal talk of Apple making an acquisition with their cash hoard... Should they pick up Nintendo to get the Wii motion-sensing technology?

But onto grander questions -- What is Microsoft doing to combat Apple's increasing dominance in the user interface game? After all, since the mouse and GUI, I don't remember Apple making a new interface leaving others in the dust. They seem to be on the verge of doing so again. Shouldn't Microsoft be worried. Last time it took about 11 years for Microsoft to catch up with Apple. If it takes that long this time along the company should just stick a fork in it's desktop OS business.

Moreover, although I was a reluctant Vista user at first and have gotten used to the new OS, it seems the majority of users are rebelling. Microsoft has never been so vulnerable and if Apple keeps making interface leaps and patents them, how will Microsoft catch up?

John Chambers on Visual Networking

September 3, 2008 4:55 PM | 0 Comments
I missed John Chambers on CNBC this morning. I wanted to hear what he had to say but unfortunately I was being interviewed about ITEXPO at the exact same time Chambers was on TV. Thankfully, Michael Dinan, a TMCnet editor was on hand to listen to Chambers and write up what he had to say.

Chambers seems relatively bullish on technology and anticipates growth between 12-17% for the long-term. In addition, the world's largest networking company announced a net of over 10 billion dollars for the fourth quarter. This is the first time the company has exceeded the $10 billion bogey.

Chambers also spent a good deal of time focusing on visual networking and the growth of this market. Since 1997 the company has predicted a CAGR of 46 percent growth rate in visual networking based upon their Visual Networking Index or VNI.

As many of us know Cisco cites the tremendous growth in wikis, blogs, social networking and video sites like YouTube as reasons for the explosion in the VNI.

For more check out this TMCnet article.
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