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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Podcast

Podcast: Joel Hackney, Nortel

March 4, 2008

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at Nortel.

Joel discusses a number of things with me such as the rumored acquisition by his company of the Siemens Business Communications Division.

In addition, Joel discusses how applications leaders in the CIO's office are carrying more and more of the budgets for communications spending. Business processes are becoming more important he says and this allows Nortel to enter into a dialog with customers which we haven't been involved with in some time.

From there, Hackney explained how Nortel provides a choice in the market -- with lower price points, better technology while these solutions have a lower impact on the environment.

In addition, we get to hear his perspective of how SOA and web services intertwine with UC to give more choice to companies looking to implement the best communications solutions possible.

Finally we get to hear his ideas on what Nortel really sees in terms of tech spending going forward. Do they really see a slowdown in enterprise spending or not?

Here is the podcast for your listening pleasure.











TMCnet Services

March 3, 2008

Podcast Mashups, a Web 2.0 Headache

February 22, 2008

TMCnet Continues to Grow

February 19, 2008

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone.

The total number of unique visitors on our site in January was 2,446,403 which is not an all time record but it is higher than recent months. Average Visit Length per person on TMCnet in January was 28 minutes and 59 seconds this past month.

Increase Marketing Spend in a Recession

February 14, 2008

Podcast Interview: 8x8 VP Marketing Huw Rees

February 5, 2008

8x8, the company behind Packet8 service has been doing a terrific job running their company with positive financial results and new services which are innovative and unique. Some are video-based, some are mobile and others are in the call center market.

Two weeks ago I had a chance to speak with Huw Rees the VP of Sales & Marketing at the company onstage at ITEXPO in Miami, FL. The talk went very well and there was tremendous feedback from the audience so I decided it made sense to talk with Rees in a podcast format allowing listeners who couldn't make the keynote to hear what is happening at his company and the industry as a whole.

Some of the items discussed have to do with Gov. Schwarzenegger's recent California Broadband Task Force report, mobile services, the SMB, and a host of other issues.

One area worth mentioning is marketing as the company is competing against at least one competitor who has told Wall Street that they will buy market share at all costs. We also delved a bit into patents and how intellectual property can be used as a defense and offense.

Hope you enjoy the podcast.







ECI Telecom Podcast Interview with CMO Laura Howard

February 4, 2008

Since my last article about ECI Telecom, the company has gone private. The question I am sure you are wondering about is how has this move changed the outlook for the company if at all and moreover what is ECI up to today?

Thankfully, your questions will be answered as this podcast interview with Laura Howard the company's CMO will keep you up to date on how ECI Telecom is evolving from a product to a solutions company. In addition, you get to learn how ECI has separated itself from many of the larger players in the telecom space and how they are navigating the international markets for communications equipment.

Another thing you'll learn is how ECI has broadened out its portfolio and isn't just an optical-only player these days. In addition, this podcast will explain how the company views next-gen video, voice and IP and how it helps solve problems for service providers.

Finally, you'll learn about how wireless backhaul has been a hot growth area for ECI and moreover where other telecom opportunities lie.

Service providers will get a great glimpse (or should that be "listen?" ) at what they should be concerned about as Howard gives unique global and real-world perspective on how ECI Telecom helps providers achieve their goals in a number of geographically disperse markets.







Quantcast Update 01/08

January 15, 2008

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic worldwide but whose numbers quoted here equal the unique United States visitors each month.

So a Quantcast ranking of 3,000 means that you have 100 unique visitors each day per month (approximately 30 days). So 100 x 30 = 3,000. Again -- these are US numbers only.

In November of last year, TMCnet attracted just over 711,000 US unique visitors per month according to Quantcast.

Now, just two months later, our Quantcast ranking is 870,019, an increase of 159,019.





Podcast Interview: Oswin Eleanora, Acision

December 3, 2007

In my travels, one of the more knowledgeable players I have run across in the space of telecom – and especially wireless communications is Oswin Eleonora (Oz) the Senior VP Sales and Marketing North America for Acision. You may recall I wrote about Oz and Acision back in July of this year.   I had a chance to pick his brain again regarding Verizon’s open network announcement, the iPhone, the future of wireless, the Open Handset Alliance (OHA), Android, CDMA, GSM and more.   How will service providers differentiate themselves in the upcoming years as networks become more commoditized? Oz has the answer.

FonalityCRM

November 5, 2007

Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses.   I had an opportunity to have a podcast interview with Fonality CEO Chris Lyman about the acquisition, the future of telephony, CRM, unified communications and the market in general.   As part of the transaction, Fonality will also begin selling Insightful’s SugarCRM managed service offering called FonalityCRM. The solution is integrated with PBXtra and trixbox Pro and provides click-to-call dialing, agent screen pops, telephone campaign management for outbound sales teams, and a host of other features. It is hosted at one of the six Fonality data centers and available immediately to PBXtra and trixbox Pro customers worldwide. The underlying FonalityCRM managed service platform was developed by Insightful to provide a complete on-demand offering that is updated, maintained, backed-up and available 24x7.   As you may expect, Fonality will leverage Insightful’s knowledge and experience when supporting SugarCRM deployments, as well as support of its other solutions.

This acquisition is infinitely logical and also provides a tipping point in the open-source market.

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