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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Podcast

Thomas Howe Takes CEO Role at Jaduka

February 28, 2009

At TMC's ITEXPO earlier this month I had a chance to briefly chat with voice 2.0/mashup guru Thomas Howe. At the show he told me there was big news coming and he was soon going to become CEO of a major service provider in Texas. Of course I wanted to know more and Thomas didn't disappoint. Here is a detailed interview - his first since taking the CEO spot at Jaduka. There is also an audio file which is different than what you will read below - so if you want to know more or like to listen to interviews while you walk the dog, etc - check it out.

TMCnet Blogs Add New Social Networking Features

February 27, 2009

Great news for readers of TMCnet blogs. As you know we now have 40 bloggers and continue to innovate with technology and integration additions to our blogs which allow you to use your social networking login to comment on our blog entries. But that was so yesterday.

Time to Trade Show Like its 1999

February 2, 2009

Andy Abramson has a brilliant entry supporting events and why you need to go to them. Here are some salient points:

That's the difference. I'm a player. Not a spectator.

Some Important ITEXPO East 2009 News

January 28, 2009

Here are some links from a recent ITEXPO Show Daily sent to ITEXPO attendees. It doesn't live online yet so I can't post a link. (Show daily 1, 2) Instead I cut and pasted some of the more important parts with the important links and videos borrowed from the ITEXPO home page.

Keep reading to the end and be sure you are at the show to potentially win the Jeep (you must be present to win). In this economy I am not aware of too many places you can win a car -- just because you showed up.

ITEXPO East 2009 Miami Panel Info

January 28, 2009

Hi all, thought it made sense to pass along this press release TMC is about to put out so you know what is happening at ITEXPO this Monday-Wednesday in Miami. Hope to see you there soon.

Oh -- and I used the highlighter pretty liberally because i was in one of those moods. Hope you don't mind.

--

HD-Voice, Unified Communications, and Service Provider Panel Discussions Top the Agenda for Next Week's ITEXPO Conference in Miami






Why Are Orders up 25% at ECI Telecom?

January 21, 2009

During the presidential inauguration yesterday, I was on a call with Laura Howard the CMO of ECI Telecom where I learned her company grew 25% on order intake growth from last year. This may surprise you as the company competes with Nortel on a few fronts. I asked Howard about where the growth was - what regions of the world and how the company changed its business model to make this happen. Hint - managed services didn't hurt.

You Just Thought of Making Profit Now?

December 13, 2008

More calls, more CEOs, more problems. There seem to be more and more companies coming out of the woodwork who now realize they need to focus on sales and marketing in 2009 for their survival. It seems these companies founded themselves for the sole purpose of being sold to Cisco and other solid companies and now those dreams have slowed or in some cases vanished.

Yes, the big tech companies are still purchasing but if they don't pick you up now, there are limited opportunities for future funding.

I get these calls and all I can think is "You're waiting until the middle of the recession to start thinking about how you get customers?" I could say more but the sheer lunacy of the whole situation doesn't allow me to articulate without peppering my writing with obscenities.

Microsoft Response Point Podcast With Richard Sprague

December 5, 2008

Microsoft's Response Point is an SMB phone system with big features. Priced reasonably and supplied by partners who make the hardware, this small business phone system has big features like voice recognition and a lot more.

But more importantly, this IP-PBX is designed from a small, hard-working division of Microsoft and is used by the group that has invented it. And Microsoft has been staying close to customers - using constant feedback to make the product better through a series of rapid updates.

Now on service pack 1 or SP1, the Response Point system is actually in TMC Labs at the moment and will be imminently reviewed by Tom Keating. To get perspective on Response Point and its future, I had a podcast interview with Richard Sprague (pictured), Senior Director, Marketing for Microsoft.

In our conversation I had a chance to learn how Response Point is part of the company's startup business accelerator program designed to bring products to market more quickly.





TMCnet Gets a Redesign

December 2, 2008



While many of you were busy in the malls this past weekend or trying to find the best price on that new digital camera yesterday on Cyber Monday, the dedicated team of designers and programmers here at TMC worked day and night and night and day to bring you a new look and feel.

Over the past years, many of you have told me that you love to come to TMCnet on a daily basis and the hundreds of stories and blog entries we write on a daily basis contain everything you need to navigate the telecom and tech worlds. At the same time, many of you have told us the interface TMCnet has looks busy. Others have told me it is not clear that 50-100 writers contribute to TMCnet on a  daily/weekly basis.

Our new redesign is meant to adress all of these great requests and we hope you enjoy the new TMCnet.

One last point... Thanks to the 2-3 million communications and technology decision makers who visit TMCnet monthly and thanks to the TMC team for doing such a great job on this redesign.







Spirent Doing Better Than Expected?

November 25, 2008

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