Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

SaaS

Thoughts on Avaya/Nortel and the DOJ

August 28, 2009

Jeff Wiener is President of Digitcom Canada and an Avaya dealer who believes that the DOJ should rubber stamp the Avaya/Nortel merger without much fuss. He explains that the field is extremely competitive and furthermore that the competition is also coming from Microsoft, Skype, Google and hosted VoIP. I agree with all of the above but would say the real challenges for Avaya will continue to be Cisco as they are such a strong data player.

In addition I am surprised open-source didn't even make the list.

ITEXPO and DealCenter: Network With Peers/Customers/Suppliers Now

August 28, 2009

I am happy to hear from a number of companies attending ITEXPO that they are being overwhelmed with requests to meet and do business at the show. This is yet another signal to me that the communications markets are resilient and from what I hear, a number of companies at the show are expecting nice growth for the rest of the year. A few first-time exhibitors told me they think they have sold products to companies who saw them on the exhibitor list. This is great news as ITEXPO has always been the premiere communications event attracting buyers and sellers.

Aspect Touts Tellme Speech Recognition Integration

August 27, 2009

Recently I had a chance to speak with Alan Burnstine - Sr. Product Manager at Aspect and he had some very interesting things to tell me about how his company's IVR/ACD/dialing solutions integrate with Microsoft's Tellme for post-call surveys. As he explains, in this economy you can't necessarily compete on price so you have to compete on service. This means you need to know how good your service is. Moreover, a hosted speech-based survey solution from Tellme is tough to beat as the company handles directory assistance for AT&T and Verizon meaning they have the largest library of speech utterances which in turn means the most information available in one place to help improve speech rec quality.

ITEXPO West 2009 Show Guide Available

August 27, 2009

ITEXPO West 2009 Show News

August 27, 2009

Be sure to check out all of the exciting news happening at ITEXPO. In order to get up to date news be sure to bookmark the show news page and check out the three show dailies which have already been produced. Check this page often to stay up to date.

August 20 show daily: SIP security, next gen IMS, VoIP boosts small biz, smart grid progress, Brightcom, Octasic, SIP trunking seminar, Digium open source Asterisk workshop, Terry Matthews keynote, cash for phone system clunkers etc.

Unified Communications = Gym Membership

August 26, 2009

ITEXPO West 2009 Interviews Part 3

August 24, 2009

It is almost here - one of the largest global events in communications - ITEXPO West 2009 taking place in Los Angeles September 1-3 2009 at the LA Convention Center. Networking is one of the best reasons to come to any event and in order to properly figure out who you should meet with at the show and which sessions and booths you should visit, we have conducted interviews with many of the companies coming to the show so you can get an idea what people are thinking and moreover help align the expertise of others with your needs. The goal of course is to help all attendees make good use of their time at the show.

With that I posted links to interviews one and two and now here is the third installment.

ITEXPO West 2009 Expo Update

August 24, 2009

We have been seeing a surge of registrations for TMC's ITEXPO, the hotel room block has been oversold for over a month and we feel the industry getting more excited than ever for ITEXPO - the ultimate event which brings global buyers and sellers together in the communications and tech spaces. Carriers (wired and wireless), enterprise decision-makers, resellers, developers and industry all will be at the show in numbers close to last year. It is virtually impossible to determine show attendance in advance but based on the numbers I saw in the registration database this morning, we could have a show at least as busy as least year if not even busier.

Remember that earlier this year TMC had a record show in Miami - ITEXPO East 2009.

ITEXPO West 2009 Happenings

August 20, 2009

ITEXPO West 2009 Interviews Part 2

August 18, 2009

As a follow-up to the ITEXPO interviews I posted links to last week, here are the latest responses from the industry. Of particular interest are answers from Doug Mohney who explains how he got into the business by being employee number 11 or 12 at DIGEX. I also found the responses from Eli Katz of XConnect enlightening... If you are interested in peering or IP communications you want to give them a read.

Featured Events