Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

SaaS

Pimp My Phone

April 14, 2009

The Upcoming Era of Deep Telephony Personalization and How Tellabs Wants to Help Carriers make it Happen

As the global population grows it seems the desire for each of us to do things differently from others will only grow. Just as this trend is responsible for billions of dollars on fashion spending, millions of tattoos and custom cars, expect it to take over the worlds of tech and telecom as well. Don't believe me?

TMC Builds You Online Communities

March 26, 2009

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than at virtually any other time in our history.

The answer may lie in a bit of luck and some skill. The lucky part is we built our first online community for a customer about a decade ago.

Stories Rich Tehrani Finds Interesting

March 25, 2009

RightNow Technologies Optimistic About Future

March 19, 2009

Last month I reached out to Greg Gianforte the CEO of RightNow

Technologies regarding how his company is doing. Why? Well the hosted communications/call center/CRM market seems to be doing better than others as a result of reduced CAPEX budgets and I know some others in the space are growing quickly. This was his response:

Transera, OneChip Photonics, Apture and JahJah Funding a Trend?

March 17, 2009

 



Today, I came across a number of funding announcements and it has been some time since I have seen four in the same day. The first big news is from Transera where they raised $17 million to grow their hosted contact center business. As I have mentioned before, the on-demand/hosted/cloud/SaaS market is gaining momentum because of reduced CAPEX budgets and the preference for pay-as-you-go solutions. This is a logical move for the investors, Accel Partners, Apax Partners, Lighthouse Capital Partners, and Storm Ventures.

Acredo Technologies Update

March 16, 2009

You may have read that Acredo Technologies has closed down. This information is not exactly true. There are Twitter and blog reports regarding layoffs which I can confirm. Over the past six months we have seen many startups under pressure.

Selling SaaS is Hard to do

March 14, 2009

Cbeyond Rides the Hosted Wave

March 14, 2009

The most obvious trend in the tech space is that of outsourced services since companies need to boost productivity by deploying the latest in technology but in general don't have the budgets they used to for large capital expenditures.

Recently I spoke with hosted communications company Cbeyond's VP/GM of channel sales, Brad Linden and VP Marketing Steve Zimba in separate meetings to discuss how the company is doing. They reported solid revenue growth of just under 25% which is impressive for Q4 of 2008 when most companies saw sales decrease.  The good news keeps coming as their channel sales closed on target for January and over target in February.

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Thomas Howe Takes CEO Role at Jaduka

February 28, 2009

At TMC's ITEXPO earlier this month I had a chance to briefly chat with voice 2.0/mashup guru Thomas Howe. At the show he told me there was big news coming and he was soon going to become CEO of a major service provider in Texas. Of course I wanted to know more and Thomas didn't disappoint. Here is a detailed interview - his first since taking the CEO spot at Jaduka. There is also an audio file which is different than what you will read below - so if you want to know more or like to listen to interviews while you walk the dog, etc - check it out.

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