Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Welcome Back Patrick Barnard

April 24, 2009

I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.

TMCnet for iPhone, Asia, Jobs, Cable, Satellite and More

April 15, 2009

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have which can help you in your job. To that end I decided to take a moment and list some of them which you may not be aware of. I thought this entry made sense as I have received some comments about how TMC should launch some of the sites listed below. This shows me there are just so many things we do that our 2-3 million unique visitors each month may not be aware of.

Pimp My Phone

April 14, 2009

The Upcoming Era of Deep Telephony Personalization and How Tellabs Wants to Help Carriers make it Happen

As the global population grows it seems the desire for each of us to do things differently from others will only grow. Just as this trend is responsible for billions of dollars on fashion spending, millions of tattoos and custom cars, expect it to take over the worlds of tech and telecom as well. Don't believe me?

TMC Builds You Online Communities

March 26, 2009

Many people in the communications space have asked me recently what TMC's secret is. After all, we are in the toughest media environment of our lifetimes and we produced our best show ever and have more paying customers online than at virtually any other time in our history.

The answer may lie in a bit of luck and some skill. The lucky part is we built our first online community for a customer about a decade ago.

Stories Rich Tehrani Finds Interesting

March 25, 2009

RightNow Technologies Optimistic About Future

March 19, 2009

Last month I reached out to Greg Gianforte the CEO of RightNow

Technologies regarding how his company is doing. Why? Well the hosted communications/call center/CRM market seems to be doing better than others as a result of reduced CAPEX budgets and I know some others in the space are growing quickly. This was his response:

Transera, OneChip Photonics, Apture and JahJah Funding a Trend?

March 17, 2009


Today, I came across a number of funding announcements and it has been some time since I have seen four in the same day. The first big news is from Transera where they raised $17 million to grow their hosted contact center business. As I have mentioned before, the on-demand/hosted/cloud/SaaS market is gaining momentum because of reduced CAPEX budgets and the preference for pay-as-you-go solutions. This is a logical move for the investors, Accel Partners, Apax Partners, Lighthouse Capital Partners, and Storm Ventures.

Acredo Technologies Update

March 16, 2009

You may have read that Acredo Technologies has closed down. This information is not exactly true. There are Twitter and blog reports regarding layoffs which I can confirm. Over the past six months we have seen many startups under pressure.

Selling SaaS is Hard to do

March 14, 2009

Cbeyond Rides the Hosted Wave

March 14, 2009

The most obvious trend in the tech space is that of outsourced services since companies need to boost productivity by deploying the latest in technology but in general don't have the budgets they used to for large capital expenditures.

Recently I spoke with hosted communications company Cbeyond's VP/GM of channel sales, Brad Linden and VP Marketing Steve Zimba in separate meetings to discuss how the company is doing. They reported solid revenue growth of just under 25% which is impressive for Q4 of 2008 when most companies saw sales decrease.  The good news keeps coming as their channel sales closed on target for January and over target in February.

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