Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


TMC Video Launches

October 12, 2008

Avatars: The Cursor in Communications 2.0

October 10, 2008

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new markets such as VoIP, call centers and others.

Shact points out it is impossible for customers to know what they want in UC. He mentions the old story that Henry Ford once said people when asked what they wanted in transportation said, a faster horse.

His point: you need a communications roadmap. Don't rely exclusively on your UC vendor to dictate what you want and need.

You want to check out this podcast as it is rife with references outside communications -- and the tie-ins are fascinating.

Communications and the Economy

September 29, 2008

Please note this post was written approximately one week ago -- before the news of the bailout bill failing began to spread fear in the financial markets. Stay tuned to learn how the financial markets will affect communications and technology.

Many people asked me recently at ITEXPO West 2008 Los Angeles, what I see happening in the communications market from an economic perspective. Let's just say that on the way to the show, I was watching TV as the stock market plunged and there was talk of another Great Depression. When I got to the show I must say I was unclear how the financial markets would affect the communications space.

ITEXPO West 2008 Some More Stories

September 18, 2008

Here are a few news stories I came across today to keep you up to date on show happenings so far. I didn't get a chance to read them all by the way but I wanted to share as soon  as I could.

ITEXPO West 2008 Best of Show

September 18, 2008

GIPS Gets Russian Win

September 15, 2008

In years past the competition between GIPS and Spirit DSP has been the stuff of legend. While the competitive situation has unwound over the past 18 months or so it is still interesting to see how the companies compete with one another.

For example, some news out of this week's ITEXPO is that exhibitor GIPS has just announced it has been selected by Mail.Ru to have its GIPS' VoiceEngine embedded inside the Mail.Ru Agent, starting with version 5.2 -- allowing affordable calls to stationary and mobile phones.

Of course the interesting thing here is Spirit DSP is based in Moscow -- so this is a win in foreign territory for GIPS and the company can look forward to having its solutions rolled out to about 50 million new Russian users.

Zippy's Thoughts on ITEXPO

September 15, 2008

I just came across an article by Richard Zippy Grigonis regarding the success of ITEXPO in light of the incredible competition over the years. Reading it, reminded me of shows of the past which I enjoyed going to. Zippy -- as many of you know is about the straightest-shooter there is -- he tells it as it is -- from his vantage point of course.

This is what makes his thoughts are all the more incredible (and humbling) -- and Zippy -- you are part of the team that allows ITEXPO and TMC in general to flourish. Of course while i am in thanking mode -- getting ready to head out to LA for ITEXPO myself -- let me extend a hearty thanks to the entire TMC team, our advertisers, sponsors, exhibitors and partners who have allowed TMC to keep growing.

I look forward to seeing you all and thanking you in person this week.

Dialogic/NMS Acquisition Discussion and Analysis

September 12, 2008

On a recent call with Jim Machi, Senior Vice President Marketing Dialogic Inc.I had a chance to ask a number of questions regarding his company's pending acquisition of the platform division of NMS. The deal is subject to shareholder approval and comes a few weeks after NMS received a delisting notice from the Nasdaq exchange due to the company's stock price being under $1 for more than 30 days in a row.

Machi tells me the deal will allow the two companies to pool resources and as a result they should be able to get products out to the market faster than ever. He further cited the video and mobile value-added spaces as other areas where the companies will be able to compete more effectively as a standalone entity.

I asked Machi about the geographical ramifications of this deal and whether there are complimentary areas of the world which NMS brings to the table. According to Jim, Dialogic is very strong worldwide so this was not a reason for this acquisition.

I asked if the deal has been on the works for a long time and Machi commented it was a normal amount of based on prior acquisitions.

IP Fax on Mainstream News

September 11, 2008

Kanye West Arrested in LA

September 11, 2008

I realize this has nothing to do with my typical subject matter but as you know as I get closer to a trade show I do look for nice segues to help me discuss the show. For example, next week, ITEXPO will be held in Los Angeles and coincidentally about an hour or so ago, Kanye West was arrested in Los Angeles.

So coming to ITEXPO can not only be good for your career and help you supply your users with a better IP communications experience, you can come to the show in the city where Kanye West was actually arrested. If you come to the show via LAX, you can actually visit the airport and perhaps gate where Mr. West -- famous for the song Gold Digger and Stronger among others -- was handcuffed and taken away.

With any luck -- being LA and all -- you may get to see other celebrities arrested on your way to the show as well. If you do -- be sure to drop me a line.

Silliness aside -- we are all looking forward to seeing you next week in LA.

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