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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Security

How Sony May be Fighting to Unleak its Information

December 12, 2014

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent or actors has been released. In just one incident a director called Angelina Jolie a spoiled, untalented, egomaniacal Brat. Then there were racially charged comments about President Obama. A leak of tens of thousands of salaries and social security numbers. The leak of contractor salaries, movies and discussions regarding costs related to movies.

You need a Flip Phone for Your Data Center

December 3, 2014



The big news of the week is celebrities are eschewing smartphones for flip phones. What you ask? Yes, flip phones, those clamshell devices which most people associate with the luddite relative you just saw at Thanksgiving. The reason?

AirHopper: Even Air-Gap Networks are Not Secure

November 20, 2014

It’s a good time to be in the Cybersecurity business.



Quite often, highly secure computers are disconnected from the outside world so as to not get hit by hackers. However, it seems these air-gap networks named for their isolation from other computers are not as secure as we once thought. A hacker can get to these networks in the following manner. They design software which logs the keystrokes and subsequently transmits this information via FM radio signals generated by the graphics card - without changing the display so the user doesn't detect the attack.

EasyNDA aims to Lubricate Business

October 9, 2014

We live in a sharing society which seems to be divided by generational lines which dictate your level of privacy. 30 and under? You likely share virtually everything about yourself online. Older than that and you probably guard your privacy more.

SOTI Helps Manage the Phones that Save Lives

October 2, 2014

The enterprise mobility management space is bustling with activity thanks in large-part to the explosion of devices which companies must support. BYOD is something companies had no choice to accept – but this doesn’t mean they can’t manage the devices which are logging onto corporate systems and using company wireless networks. In fact, more than ever, they have to focus more on potential BYOD threats.



In a recent meeting with SOTI, a major player in the space, they announced they had 50 android OEMs using their platform.

Will George Clooney's Wedding Popularize Burner Phones in Your Company?

September 29, 2014

This morning, news broke that even more celebrity nude photos of have leaked and that George Clooney handed out burner phones to wedding guests to ensure any photos taken didn’t show up on the internet after accounts got hacked. The interesting point here is that what Clooney is saying is his wedding is only as secure as the weakest cellphone password. As you might imagine, TMZ was not amused.

This security measure makes sense… George’s security team was able to remotely monitor all photos taken meaning they would also know who leaked a specific photo.

Finally Some Sanity at the FAA and EASA

September 26, 2014


For many years I have complained about FAA regulations that defied logic. In 2008 I said the following when pondering if gadgets make airplanes crash:
First you can use laptops on planes -- even during take off. Then you can't. Then you can -- but not after the aircraft door closes.


California Lawmakers Plunge Some Transactions into 3rd World

September 11, 2014

California has come up with a law that hurts the very people it says it is protecting by making it difficult to record call center transactions. Penal code 632 of California law says in-part:
(a) Every person who, intentionally and without the consent of all parties to a confidential communication, by means of any electronic amplifying or recording device, eavesdrops upon or records the confidential communication, whether the communication is carried on among the parties in the presence of one another or by means of a telegraph, telephone, or other device, except a radio, shall be punished by a fine not exceeding two thousand five hundred dollars ($2,500), or imprisonment in the county jail not exceeding one year, or in the state prison, or by both that fine and imprisonment. If the person has previously been convicted of a violation of this section or Section 631, 632.5, 632.6, 632.7, or 636, the person shall be punished by a fine not exceeding ten thousand dollars ($10,000), by imprisonment in the county jail not exceeding one year, or in the state prison, or by both that fine and imprisonment.
This is part of a more bewildering law Penal Code 630-638 that seems to be designed to make it exceedingly difficult to do business in the state.

The challenge for business owners is they need to record calls for many reasons such as quality control and government compliance. Now, it is potentially illegal to record such calls without the consent of the caller.

Then there is the importance of keeping a record of all calls for the caller's own protection.



Securus eResponder a Solid IoT, M2M Device

August 4, 2014

With an aging population around the world, the potential for strokes, falls and other medical problems which leave a person unable to reach help, only increases. As a result, the need for a device you wear all the time – something small and light increases as well.

This category of product in fact is likely one of the first in the M2M space otherwise known as IoT.

I recently had a chance to try out the Securus eResponder Mobile Personal Emergency Response System, a device name which apparently is designed as a filter.

Top Business Scams to Watch For

July 19, 2014

As a young child I was fortunate enough to get to work with my father and he used to teach me about things to look out for in business. The first story I ever heard about unethical business practices was a company that sent small bills for snow plowing to companies and the accounts receivable departments assumed they were legitimate and just paid them. Only when they sent a bill to an area of the country where there was no snow did they get caught.

The premise of the scam was that a company is likely in need of the service you are fictitiously billing for, so there is a high degree of likelihood they will pay because the bill is too small to check.

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