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Rich Tehrani
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SpaceNet, Angel.com, HyperOffice, Parature and other Video Interviews

June 28, 2010

Last week I was in DC and met with a number of companies in the surrounding area which I wrote about in this entry. In an effort to keep you up to date on more of the interviews I have posted others below and hopefully they are useful to you.

SpaceNet is a managed network services company with roots in the satellite space. The two videos below show the breadth of the company's offerings (Apple users click here: SpaceNet overview, Coms on the move)



Angel.com, a division of Microstrategy talks about their company's cloud-based IVR and contact center solutions for the global 2,000 (Apple link)


HyperOffice boosts small business collaboration and productivity - carriers/channel welcome (Apple link)


Parature is a leader in customer service solutions and enables 20M customers and a Facebook page near you (Apple Link)


Bay Bridge Decision Technologies makes strategic planning software for contact centers with 350+ agents (Apple link)

SkyBitz was formed from a DARPA grant and focuses on low-powered asset tracking and has over 30% market share in the trucking space. Using GLS not GPS, the company adds proprietary technology to solve for location on servers.
















Skype Problem with your Payment Scam

June 16, 2010

TMC has been getting inundated with emails lately about problems with Skype accounts we don't own. We checked into the malicious script embedded in the emails and they appear to send you to servers in Estonia where your computer is likely to be infected with malware. Not that I need to tell you but - stay away - and be sure others who may fall for this scam know not to click.

E-mail attached:

Malicious Software to Avoid Online

June 10, 2010

As a tech person I am often called upon to help people I know fix their computers when there is a problem. While my regular readers are no doubt aware of many of the Internet scams which infect computers with malware, Trojans and viruses, I imagine many of you have had to spend hours and money trying to undo damage done by some of this software because others have been duped into clicking where they shouldn't have.

Having said that, I have been meaning to put together some graphics of "legitimate looking" scams to avoid and today my capable MIS team sent these images around - which of course reminded me to attend to this post which has been on my mind for a while. Feel free to forward it to users who you believe will benefit from seeing what to avoid online.

TMC Gets Written up in Norwalk Hour Newspaper

June 4, 2010

I am fortunate that I get to speak reporters about my company from time to time and whenever I do I always worry until the article comes out. Reporters are busy (speaking from experience) and they don't always get all the facts right. I always blame myself when this happens - after all if you communicate in a clear, concise manner with an organized, structured system of segueing between topics, it is much easier to follow.

Personally I have sat in briefings with charismatic tech leaders who spend 30 minutes talking and when I look at my notes, I wonder what the heck was said.

TMC Celebrates 38-Year Anniversary

May 24, 2010

How do companies make it through gut-wrenching industry and technological change without going under?

I do my best to wish every TMC a team member a Happy TMC Anniversary and as such the start date of all of our full-time members are in my calendar so I can be the one to send them this greeting (If I forgot you in the past - please accept my apologies). Last week I noticed that it was the anniversary of Nadji Tehrani, the company Founder & Chairman, my father and the person who decided to start this company in 1972. Funny, I never noticed his start date on my calendar before - and it occurred to me that this was TMC's 38-year anniversary.

Lightwave ONE Web Conference site now up

May 22, 2010

I have heard a number of positive comments regarding the addition of an optical event at ITEXPO this fall. Thanks for all your comments. As I mentioned recently, Lightwave ONE which stands for "Optical Networks for Enterprises" will be collocated with ITEXPO Oct 4-6 2010 in Los Angeles, CA.

As you likely know, we at TMC do our best to ensure we provide the most complete educational experience we can under one roof.

Google Buys GIPS - Here's Why

May 18, 2010

When it comes to enabling technology, Google's new mantra is its better to be needed than liked

I first met the company called Global IP Sound around 2002 at TMC's ITEXPO and Pulvermedia's VON expos. What differentiated the company tome at first was the company's ability to power wireless VoIP calls over PDAs - specifically Compaq iPAQs via a low-bandwidth codec. As you can imagine, at the time, the codec needed to not only be low-bandwidth due to the slow wireless connections but also had to be super-optimized because processors in PDAs at the time were not powerful.

OnStar Saves Woman's Life

May 17, 2010

I am a huge fan of any paradigm-changing technology and OnStar - the GM invented service which integrates a car's computer and a remote call center is certainly one of these achievements. The service does lots of different things like provide turn-by-turn navigation but perhaps the crowning achievement of the service is the ability to connect to the call center when the vehicle's sensors indicate there has been a collision.

A few days ago, a couple was forced into their car at gunpoint near Chicago and a thief forced them to drive to a Currency Exchange to cash a check. On the way to the Exchange the woman was able to hit the OnStar emergency button on the remote control which alerted the police.

D-Link, Much More Than the $99 Router Guys

May 9, 2010

Let's face it, it's an exciting time to be in the consumer electronics and technology business as consumers and businesses are buying better and faster devices while simultaneously upgrading their bandwidth connections including routing and switching technology. One of the major vendors in these spaces is D-Link and recently I sat down with the company's US management team to hear how they plan to grow and evolve into the future.

In a discussion with Nick Tidd - President, Dan Kelley, Senior Director of Marketing and Les Goldberg, Media Relations Manager I got to learn a tremendous amount about how the company is looking to move upmarket without losing its core heritage as a provider of SMB and consumer technology solutions.

Tidd explained, "We are more than your $99 router guys and we have been working to build-out our product portfolio and partner program over last few months." Perhaps the most important part of a strategy of moving upmarket is a chassis-based product and not surprisingly the company recently announced the xStack Chassis Series DGS-7200E.

New Scam: Held Up at Gunpoint in Wales

April 23, 2010

I received a desperate email from a well-spoken PR professional in the technology space this morning. His belongings were robbed at gunpoint in Wales and the local police and US embassy could not assist him. Moreover, the hotel was supposedly holding him ransom because he couldn't pay for his bill. I checked the email account and it was the Gmail address associated with this person.

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