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Rich Tehrani's Favorite Tech Tools

October 6, 2009

I have been meaning to thank my tech vendors for a while - the companies which allow me to be as productive as possible on the road. I am going to be brutally honest and not sugar coat so brace yourselves.

Verizon EVDO - without this gem of a service I am not sure where I would be. I am able to upload 30Mb files in rapid-fire fashion as I perform video interviews worldwide.

The Internet Security Challenge

September 21, 2009

I had a meeting with Jiri Kuthan AVP Engineering of Tekelec regarding some of the challenges his company sees in the communications and technology markets. The first is security which he says is an underappreciated topic. One point he made was that operators are beginning to think more systematically about SBCs. They aren't just throwing boxes at their problems anymore as he says but instead they are beginning to focus on systematically improving their security policies and procedures.

He is not discounting the importance of the SBC, just explaining there is more to it than adding equipment to handle the problem.

SPEC: World's First Smart Ecosystem Community Launches

September 18, 2009

Leveraging Ecosystems Eclipses Developing Products

Widgets for TVs, application stores for wireless phones, applets for the connected home and automobiles... The trend is clear as smart ecosystems have emerged on the scene as a new way to generate revenue while locking in customers to specific hardware/software solutions. For many manufacturers such as Avaya, Cisco, RIM, Nokia, Apple and makers of televisions, it is no longer adequate to focus exclusively on the products your company develops.

Acision Discusses 4G SMS and Mobile Broadband Services

September 16, 2009

Nortel: Unified Communications Reduces Healthcare Costs

September 10, 2009

Companies have spent hundreds of millions of dollars over the decades to ensure their contact centers are as efficient as possible. In a business where you have hundreds of agents in a call center you have to worry about any excess spending and you must minimize waste. Calling queues and skills-based routing are just some of the simple technologies call centers have used for decades to efficiently connect the right agent with a caller. Amazingly, the average healthcare worker makes 2-5 times as much as the average call center agent and we don't spend the money to automate healthcare processes the way we have in the contact center.

ITEXPO West 2009 Concludes

September 4, 2009

PAETEC Chairman and CEO Arunas Chesonis ITEXPO West 2009 Keynote

September 1, 2009

ITEXPO West 2009 Press Release From LA

August 31, 2009

Here is a release in "rough" form which means it may change before its gets sent out by the team. I thought it was useful enough to get to you early and I hope it helps.

TMC Prepares to Host ITEXPO This Week in Downtown Los Angeles



Exhibit Hall Filled, Hotels Sold Out as TMC Prepares to Host Leading IP Communications Conference at Los Angeles Convention Center

 

NORWALK, CT- August 31, 2009 - Technology Marketing Corporation (TMC) today announced that their editorial and conference teams have completed final preparations for this week's ITEXPO West 2009 at the L.A Convention Center in Los Angeles. The conference and EXPO, being held for the 20th time since its launch in 1999, features a robust conference program, keynotes by industry leaders and visionaries, and networking opportunities where buyers and sellers can meet and forge relationships.



Downtown Los Angeles Outside Fire Impact Area

August 31, 2009

Hi, all -- just wanted to let you know we are here at the Los Angeles Convention Center (I have been here since last Friday actually) and have been monitoring the situation regarding the fires in the LA mountains. We have been in close contact with the Convention Center and other city officials who want to make sure you know the Convention Center is far from the fires and in a safe area.

The specifics posted on the Los Angeles Convention Center Website are as follows:

REGIONAL FIRE UPDATE: The Los Angeles Convention Center is Outside of the Impact Region, and All Events are Operating Normally.

I am headed to the Avaya Social Media event soon and so far there are over a 1,000 people who have flown into LA to set up for the show and get ready for the conferences. I hope to see you tonight.





2 of 7 TMC Blogs Make Top List

August 31, 2009

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