Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Security

Gadgets Guilty Until Proven Innocent

August 4, 2008

Nortel Earnings August 2008

August 1, 2008

In a podcast conversation with Joel Hackney, President of Enterprise Solutions Business at Nortel I had a chance to discuss Nortel's earnings which were a mixed bag for the quarter. On the one hand there were eight quarters of year over year profit increases and revenue and gross margins increased compared to the same quarter (Q2) last year.

On the down side there was a wider net loss of $113 million, or 23 cents a share, compared with a net loss of $37 million, or seven cents a share, a year earlier.

Hackney did explain that the economic environment has been challenging, citing a "tough economy" and he mentioned work needs to be done to improve operational effectiveness and margins in the business.

Hackney went on to say, "Not only are we looking to become more effective and efficient, internally within Nortel from a cost perspective, we're taking our solutions externally and helping our customers do the same thing."

Other important takeaways were thoughts on the LG-Nortel JV, the Siemens acquisition by the Gores Group and what the rest of the years' earnings will look like.

Here is the podcast  for more.























80% of E-Mail Illegitimate or From Unknown Source

August 1, 2008

A look at my inbox confirms the findings of research which tells us that 80% of e-mail comes from illegitimate or unknown sources.

Officials say the study relies on a sample of 2.3 million IPs pulled from the Return Path Reputation Data Network, a cooperative data network that collects and analyzes e-mail data from more than 20 ISPs and other data providers representing more than 100 million mailboxes.

The spam problem is not going away and as I came back from Dallas yesterday I happened to be on a rental car shuttle bus around 6:00 AM in the morning. On the bust was a group of people with Blackberrys frantically clicking and scrolling. I could almost feel the spam being deleted from their devices as we drove the 15 or so minutes from the rental car areas to the terminal.

I kept thinking how much wasted time we all have in our lives because of spam.

Please don't tell me about spam filters. Yes I have one of these like many of you but if you have ever looked at what gets filtered you will see that there are occasional real and important emails in there that you need to receive.







My Tips to Resellers and VARs

July 29, 2008

97 Degrees in Dallas And it is Cool

Well it is relatively cool anyway. Compared to the rest of thee week, 97 feels downright arctic. I think the humidity levels are lower as well. I had a great talk today at IP Sizzles 2008 and I am as enthused as ever about our space.

One part of my discussion centered around how my talks used to focus on making money selling VoIP then making money selling IP communications and now it is just communications. It could have even been technology as I focused on things like UPS systems, SANs, RAID systems, disaster recovery, etc.

The reseller of today has to seize opportunities and be smart enough to listen to customer needs and sell them solutions.





Road Warrior Bible

July 27, 2008

Sprint Sells Towers, Nextel Next?

July 24, 2008

Panama and IP Communications

July 23, 2008

Robert Messer recently took what I hear was a spectacular trip to Panama. You remember Robert -- he has been on many panels with me at ITEXPO focused on how to make money selling IP communications products and services. His company, ABP is a well-respected distributor in the communications market and he tirelessly educates the channel on how to be more successful.

In fact, next week he has a show called IP Sizzles (formerly VoIP Sizzles) which focuses on reseller education. I have the distinct pleasure of being part of this event and I will be keynoting in fact.

ITEXPO: Exhibits 90% Sold Out

July 21, 2008



There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years. It seems people are beginning to realize this show is the only major IP communications event left -- it is growing quickly and it draws attendees from around the world.

If you are looking to reach service providers, enterprise customers, SMBs, resellers or the communications industry at large -- you should consider being at this show.

A participating companies list I picked up from an upcoming TMC press release is as follows but really, every important company in telecom will be represented in multiple ways. (please do not get offended if your company is not here. If I added all participating companies -- my readers would get fired because they would spend their work day trying to get through it all -- instead of getting their jobs done).





Recover Blocked Caller-ID

July 21, 2008

Did you know Caller-ID information is still potentially being sent -- even when Called-ID is blocked? If you have an Asterisk box and use certain SIP trunking providers, you can actually recover Caller-ID information that was not supposed to be sent in the first place.

Flowroute is one SIP trunking provider which sends Caller-ID and other information with calls.




According to the video above, you need to take the call information from such a service provider, strip out the privacy bits and forward the number.

You then take the configuration information, copy it into Asterisk and make some modifications using VI or other visual editor.

You then forward the call to another phone number and voila, the private call becomes a non-private call.

Isn't telecom cool? For more information on geeky things like this and also tips on how to make money when developing telecom apps, be sure to be at the the Communications Developer Conference September 16-18, 2008 in LA. See you there.

Video Credit: Kevin Mitnick and referral thanks to phant0ms1gnal and engadget.

I should point out the sound went in and out for me on this video in both IE and Firefox so if it happens to you, you aren't going crazy.
















The Local Starbucks is Closed

July 19, 2008

If you were wondering whether your favorite Starbucks will be one of the 600 stores the company is about to close, the entire list (PDF) of stores to be closed has been made available.

California will see just under 90 stores shut down while Florida and Texas just under 60. TMC's home state of Connecticut will lose five stores -- the closest is about ten miles away from TMC and a store I have never visited. Digium will lose one store in its home city of Huntsville, Al (Madison Square Mall), Manhattan will lose six and Southhampton is the only location in the prestigious Hamtons to be whacked. Expect stores to close early next year.

There have been petitions circulaing to save specific locations and government officials are trying to persuade the company not to shut certain stores.

What I find amazing about these incidents is that many used to complian that Starbucks killed off the local coffee shop and made coffeee a chain-like experience.





Featured Events