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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Security

Camera Van Exposed

May 21, 2008





Many of us have seen the street level view of Google Maps and other mapping software company services and wondered just what sort of van is taking the pictures. After all, the van does not have a big sign on the side saying hey -- smile, you are on candid camera.

Generally the vans traveling the country taking videos and photos of you are in disguise. Most people in fact have never seen one of them in action.

So imagine my surprise as traffic slowed to 15 MPH in a speed zone which is usually double this amount. I was calculating how I could get around the van and even contemplated passing over the double-yellow line.







Podcast: Starent Networks Thierry Maupilé

May 21, 2008

As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services.

We all have cell phones and it seems obvious these devices will be delivering TV, YouTube and a host of other multimedia services as time progresses. Those of you who have kids with cell phones know more about this than others of course.

As this transition takes place, carriers need to think about taking advantage of adding intelligence to their gateways so they are able to build the most flexible next generation network possible.

I had a candid conversation with Maupilé about wireless barriers to entry, Apple's iPhone, the latest generation of devices and the incredible opportunities ahead for service providers.

This podcast is certainly worth a listen and I hope you enjoy it thoroughly.







Linux In The Dashboard?

May 21, 2008

Would you want an open source OS in your car... Controlling everything from the motor to the brakes to the internet access? Frankly, over the years, TMC has grown with not only Microsoft computers but we relied on Unix since about 1982. Today we have a mix of Microsoft and Linux boxes powering TMCnet and and TMC in general.

I think a Linux-based approach to automotive computing makes sense since it will drive costs down.

MindWireless Podcast

May 20, 2008

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed with having the latest and greatest devices and moreover, many consumers pick the provider they want as they need to have cell phone service at home, etc.

MindWireless helps companies organize and optimize their wireless devices. In addition, they help with outsourcing and client engagements.

One of the areas of change in the wireless device space is obviously the iPhone... This and other smartphones have changed the face of wireless device management but are users getting smarter?

In reality, users are getting devices which are more and more complicated and they are oftentimes confused about how to best use them.





Major Spanish Hackers in Jail

May 19, 2008

CBS Picks up CNET

May 18, 2008

New WiMAX News Site

May 16, 2008




TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter such as HD Voice, IP communications, IPTV, CRM and hosted communications or outbound call center.

Today we just announced TMCnet's WiMAX Today, a new site devoted to the WiMAX space. You probably already know TMCnet as a site which has more WiMAX news, information, opinion and analysis than any other site online.

Now you have a single place where you can go on the site to keep up with virtually every topic in this fast-growing wireless market.

I personally invite you to visit wimaxtoday.tmcnet.com for more.








Digium Picks Integrics to Power Carrier Solutions

May 13, 2008

Perhaps one of the biggest misperceptions among those who dabble in communications is that Asterisk is only used in small business environments. The reality is that Asterisk is being used in service provider environments as well.

Of course this doesn't mean that a product which happens to work great in a small to medium business is also able to simply flip a switch to become the heart of a service provider install.

In other words Asterisk + "a variety of additions" is what Mrs. or Mr. service provider needs to use this popular open source product to power services to their customers.

In an effort to simplify the process of adding Asterisk to the service provider environment, Digium -- the company behind the world's most popular open source communications software has partnered with Integrics, the maker of Enswitch.

According to an article on the subject by TMCnet's Susan Campbell, Enswitch allows service providers to use Asterisk in order to provide, full-featured, telephone management and billing solutions, calling card integration, toll free and number translation services, voice mail, call queuing, ACD, fax to e-mail, and multi-level IVR.

I am pretty impressed with the feature-set of Enswitch. For example, they provide XML and PDF invoices for customers, wizard-based activation, simple sales tax management, web-based administration, sophisticated authentication mechanisms, shared speed dials, .csv integration, dial by name, unlimited classes of service, etc.

In fact you may be hard pressed as a carrier to find a feature that Integrics hasn't thought of.

So what does such an announcement mean to the market? Well first off, service providers are likely to feel more comfortable working with products from Integrics as they now have the Digium brand, muscle and market power behind them.

In addition, we can expect the service provider market to embrace open source at an even more rapid pace than they are already doing.















UMAThought Leader Steve Shaw on TMCnet

May 9, 2008

PAETEC: Success Under the Radar

May 8, 2008

Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in a downtown San Francisco, CA hotel learning, exchanging ideas and networking at evening receptions.

To my knowledge I am the first analyst or reporter ever invited to this event and this fact coupled with my desire to learn more about the company made me jump on a plane to meet with the company's execs and customers.

In a keynote speech there were slides showing how much farther ahead the Company is than the competition in terms of service. At the same time, PAETEC was frank in recognizing they still have room for improvement, admitted their imperfections, and shared their plans for growth. They frankly want to change the dynamics of the industry.

Now let's sit back and think about that for a moment.





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