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EsnaTech Grows the Google Ecosystem

April 17, 2008

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great deal of sense.

Perhaps the company making the largest splash in the Google Applications partnership space is SalesForce.com who just connected it's CRM systems more tightly with Google's applications allowing a completely hosted CRM/office solution.

But it isn't just the CRM companies getting into the act. UC companies too are looking to combine the best of communications with the search leader's hosted office suite of apps.

Case in point is EsnaTech who has integrated their Telephony Office-LinX suite of UC tools with Google to provide seamless interactivity between the hosted and the the communications worlds.

A benefit of working with a company like EsnaTech is that you get UC, even if your underlying PBX is from any of the following telecom equipment vendors: Mitel, Iwatsu, Nortel, AASTRA, Cisco, Avaya, Toshiba. Please check with the company to see what their latest list of supported phone systems is.

What sorts of features does a Google UC solution contain?









Podcast: Danny Windham, CEO Digium

April 17, 2008

How does a company go from being a leader in the open-source communications space while simultaneously looking to generate revenue? Even open-source purists realize that companies supporting this movement need a way to generate earnings.

Digium, the sponsor and maintainer of Asterisk is actually dealing with both ends of the spectrum as they look to boost their profits and grow. Danny Windham was brought in as CEO about a year ago in fact to ensure the company supports the developer community while simultaneously growing profits.

In a podcast interview, Windham shared many of this thoughts with me about how he runs the company and how Digium looks at the small business market, what sorts of alliances we may see going forward and where he believes open source is on the technology adoption curve.

An special area of interest to me is where Windham and company sees the intersection of open source and Web 2.0. In a mashed-up world the opportunities for developers grow exponentially and allow customers to enjoy breakthrough applications from programmers across the world looking to make communications more effective.





New TMCnet Record and New Writer

April 15, 2008

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according to Webtrends, a company which measures web traffic.

As you might imagine, this is a staggering number of pages to be viewed in a month and after TMCnet, this number represents the most page views in a month out of all competitive sites worldwide. This is according to third party web measurement sites like Quantcast.

In other words a single community built on TMCnet outproduced any other single competitive site in total.

As I have promised before, as we grow we will ensure the quantity and quality of TMCnet articles and as such we recently added Rick Bye as a columnist. He wrote his first piece last week in fact.

Bye is a senior segment marketing manager with Zarlink and is responsible for leading the company’s residential gateway and consumer voice products development.







Dialogic Analyst/Media Day

April 15, 2008

iPhone Denial of Service Vulnerability

April 15, 2008



Radware today discovered the iPhone Safari browser is vulnerable to denial of service attack. The specific model being tested was the Apple iPhone1.1.4.

In order to experience this problem a user must browse to a website containing malicious Javascript code. Once there, the code can trip up the browser and iPhone -- making it crash.

According to Radware, the Apple iPhone Safari browser is vulnerable to DoS attacks due to a design flaw that may be triggered by a series of memory allocation operations on the dynamic memory pool, which in turn triggers a bug in the garbage collector. The security hole is currently unpatched, leaving iPhone owners vulnerable to potential attacks until Apple issues a security update.

Assuming virus writers decide to exploit such security holes we may run into a situation where handheld device makers will have to ensure their devices have enough memory to handle endless security patches.







Fonality Trixbox 2.0 Launches

April 15, 2008

According to Chris Lyman, the Founder and CEO of Fonality, the brand new Trixbox 2.0 is the "look mom, no hands, reseller version."

In fact, the company is doing its best to make sure resellers have to touch these phone systems less and less. Lyman tells me the beta of 2.0 has been out for a few weeks and this release signifies the company's renewed focus on the reseller market.

Lyman tells me candidly that resellers are their future and they are thrilled to have their margins double by selling software systems like those supplied by Fonality.

Some added features in this release are sophisticated, presence-enabled find-me, follow-me, with remote features such as call control and record.

In addition there is E1 and BRI autodetect. Think of this as the wizard-based approach to open-source communications.

So how do you upgrade? As Lyman explains, the data center gets the new version of the software and you get it the next time you log in.









Ceragon Boosts Wireless Backhaul Throughput

April 14, 2008

As wireless service providers seem to be battling to see who can provide the lowest cost unlimited voice and data plans, a problem is emerging that needs to be dealt with quickly. The issue is simply, how to cost-effectively upgrade network capacity to keep up with all the growth in voice and data capacity.

Invariably much of the challenge carriers face is in wireless backhaul as so many base stations are not located near fiber loops.

Enter Ceragon Networks and the company's newest wireless mobile backhaul solutions, the IP-10 family. In a conversation with the company's CMO Aviv Ronai and Director of Communication, Yoel Knoll the pair explained to me how this new product line offers unparalleled capacity - up to 500 mbps over a single radio carrier using a single RF carrier in fact.

Ronai had this to say about the company's latest solution, "FibeAir IP-10 enables risk-free migration to IP/Ethernet while providing the highest possible capacities at any given radio-link budget. This is achieved without any need to replace infrastructure or change the size or quantity of licensed frequency channels.





Why Mac Users Pay More for OS X

April 13, 2008

There is no question Microsoft could charge more for its OS if it worked as well as products from Apple. This is the feeling of ZDnet's Robin Harris and it is difficult to agree with the many lucid points made in his article.

Still, it should be noted Microsoft now has to deal with many products which they don't necessarily control. Apple has kept a much tighter reign on the products you could get working with a Mac.

For example, Apple makes the computers that work with their OS while Microsoft does not. When you consider all the manufacturers and various types of hardware challenges, BIOS revisions, etc you see Microsoft has become a victim of its own success.

Of course all of this is known and has been happening for years.

The reason things have changed as of late is that Apple is actually the market-share leader at something again which makes people more comfortable switching over to the Cupertino-based company's products and services.

In addition, the cool factor of Apple and the look of the company's product has only improved over the years.

No company seems to be able to match Apple in design except perhaps Bang and Olufsen.

Oh yeah...













The Economy Will Improve Your Next Flight

April 13, 2008

IPTV Growth

April 12, 2008

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