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Rich Tehrani
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Strategic Technologies for 2008

October 11, 2007

I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do agree with a number of others here as well.   Here is the full article.   Green IT. The focus of Green IT that came to the forefront in 2007 will accelerate and expand in 2008. Consider potential regulations and have alternative plans for data center and capacity growth.

Network Engines Buys Alliance Systems

October 10, 2007

If you have been in the telecommunications market for any period of time you are no doubt aware of Jon Shapiro the founder of Alliance Systems the company responsible for building bullet-proof communications servers. Alliance Systems has great industry partnerships with vendors like Interactive Intelligence, AudioCodes and Dialogic.   Alliance Systems was just sold to Network Engines for about $40 million dollars and according to the acquiring company, this addition of telecommunications products and services blends nicely with the company’s storage and security business.   As always, stay tuned for more.

Here is a letter Jon just sent out:
Dear Friends

I am very pleased to share some exciting news with you.  This morning, Network Engines announced that it has entered into a definitive agreement to acquire   Alliance Systems, Inc., a leading provider of server appliances and computer infrastructure that support telecommunications and enterprise communications solutions. 

This acquisition represents a major milestone for Network Engines and Alliance Systems. 




RingCentral VoIP

October 8, 2007

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your back and I mentioned it back in June of last year and again a few months ago. In my most recent article I ended it with the following:   The service has some big news coming soon which will make it even more useful but I can’t tell you yet what it is.

Share Music, Get Fined

October 8, 2007

TMCnet Searches

October 5, 2007

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should be taken with a grain of salt because if a search is embedded in a web link and that link is crawled repeatedly by search engine spiders you come up with a situation where numbers may be skewed. Be that as it may, it is worth sharing some of the information from the last month if for no other reason than as a diversion from more important pursuits such as doing your (and my) job.   1 Avaya No surprise here but shouldn’t Cisco be more popular based on company size and product portfolio? 2 Witness+Systmes I get the feeling this is one of those odd pages (with a typo by the way) that gets crawled repeatedly.

Phil Hill

October 2, 2007

Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.   Here is a salient part of the article:   Small Business is a Big Market While similarities between eating five-toed pachyderms and the small business market may seem a stretch, let’s remember that they have one thing in common: they’re both very large. According to U.S. Census data, there are 5,083,750 businesses in the U.S.

Response Point

October 2, 2007

For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article from TMCnet’s Greg Galitzine detailing the availability of Response Point.   Microsoft has partnered with a number of companies to bring these systems to market. Some of the partners consist of Quanta Computer, D-Link and more recently Aastra. The cost for the systems is between $2,500-$3,000 for 4-5 users.   I have used Microsoft’s Response Point phone system both in TMC Labs and in Microsoft’s Redmond office.

3Com and Digium News

October 2, 2007

If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap.   3Com was recently purchased and a minority investor was China’s Huawei. This could be good for 3Com as having improved ties in China for manufacturing and distribution is a good thing. This is also good news for Huawei, a company looking to grow more quickly in the US.   In addition, Digium purchased Switchvox and the goal of this acquisition seems to be making Asterisk as easy to use as possible.

Ixia’s New President and COO

October 2, 2007

Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was in the Los Angeles Convention Center and this was also the first time we had Michael Powell and Carly Fiorina as speakers so apologies in arrears to Bhatnagar if these two other speakers may have received excessive promotion by me at the time.   Lately though it hasn’t been Fiorina or Powell making headlines. If you haven’t been paying attention, Bhatnagar has been making some big news of his own as he is now the new President and COO of Ixia. I recently had some time to catch up with him and I was able to learn about his new position at the company.   Although he isn’t ready to preach strategy to me yet he is doing quite a bit of analysis of the business and is spending a great deal of time with current customers. So far he sees lots of opportunity in the business.

Wes Hayden

October 1, 2007

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets to come into play. After all, as President and CEO of Genesys Telecommunications --his former position, he had to deal with integration on a regular basis.   As you may recall, in the nineties, Genesys Labs (That is what they used to be called) was known as the middleware company and was a leader in the CTI space. If you wanted to integrate a Rockwell ACD (remember them – they are now Aspect) with an SER dialer – or were they EIS back then?
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