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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Security

Cisco Beat Earnings

August 7, 2007

Cisco beat earnings by $120 million dollars and they say enterprise earnings are strong.   Scientific Atlanta also produced outstanding results for the company.   Emerging markets are growing at 40%   Here are some statements I just wrote up for a TMCnet article that should be coming out soon:   John Chambers is on record as saying has never seen such a surge in technology since 1990. This bodes very well for the industry. I would imagine Cisco should have a blow out quarter with most of the revenue growth coming from outside the US.   In addition, I would expect the company’s IP communications growth to be strong. This bodes well for the industry but as Cisco gets stronger it may become tougher for the smaller players to compete.   Update:   Here is a great article from TMCnet’s Tim Gray on Cisco beating the earnings.

TMC White Papers

August 7, 2007

I thought you may be interested in some of the latest white papers and research brought to you by TMC and its partners:


·        VoIP that Works! ·        Fax Solutions for Service Providers and Enterprise: Integrating SIP T.38 Fax with VoIP Networks & Clients ·        Shift From Tactical to Strategic Focus: Transforming IT Through Convergence, Alignment and Good Governance ·        Grow Revenue and Reduce Time to Market with Dialogic Building Blocks ·        Guidebook Oracle’s Siebel CRM on Demand ·        Integrated Vs. Unified: Putting the Pieces Together ·        Enhancing VoIP with Voice Peering ·        VoIP Reliability

Telephone System Channel

August 6, 2007

If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in the communications and technology space. Channels are micro communities which live on the left navigation of TMCnet menus. Global Online Communities are in yellow and live in the top navigation area of TMCnet’s home and other pages.   The latest channel/micro community we have built is in partnership with IPitomy and is called obviously enough the Telephone System Channel. On this channel you will find all the information on telephone systems you could ever want.   For example, here is an article which discusses research firm ABI’s thoughts on SIP and how it is transforming telephone systems today.

Unified Communications Magazine Debuts

August 6, 2007

Here is the unveiling of the first issue of Unified Communications Magazine (PDF). It has not been through final proofing but I have been so excited to share this new publication with the word I just had to post the magazine today.   This publication is different from every other magazine you may have every read. Why? It is the first (or one of the first – I haven’t found another) horizontally designed magazine that is printed and also available via PDF.   The magazine is formatted for computer screens.

WiFi not Secure – Clarified

August 6, 2007

I just received this e-mail from Francois Doremieux, Senior Program Manager, Product Group: Customer Experience in response  to my WiFi is Insecure post from last week. I thought it worth sharing.   ----   Hello Rich It was a pleasure meeting you in Redmond last month.   I just read your "WiFi is not secure" article and I wanted to add a brief comment.   As we discussed in Redmond, the notion of security and quality at the network layer is only one way to look at it. I agree that it’s possible to snoop and intercept the packets over WiFi. Therefore, one cannot trust the network layer alone for security (as we had discussed in Redmond that it is not possible to trust the network layer alone for management of quality). That is why the approach we have taken with Microsoft UC is to provide security at the application layer, with strong authentication, non repudiation, signaling and media encryption (in the same way we did it for quality with the adaptive media stack).   Transport is a very important element of the stack, but it can’t solve all issues (and its solutions tend to not have the flexibility software brings to the application layer).

iPhone, U-Phone, Everybody G-Phone

August 2, 2007

This year has been the absolutely most tumultuous ever in terms of wireless communications and these changes can and will have a dramatic effect on your business. You can’t go anywhere these days without seeing Apple’s iPhone in action. Kids have them, Mac loyalists have them and most importantly, your coworkers have them.   The question is… How do you support them and what policies and procedures do you need in place to ensure you are ready for the onslaught of questions and interoperability issues this phone will bring to the market.   What about security? How will we deal with the potential for these devices to get lost without the ability to remotely wipe confidential corporate data?   If a single-industry changing phone wasn’t enough for telecom and IT managers to deal with, we now have Google’s G-Phone (or it could be called Google Phone… Time will tell) looming in the telecom wings just waiting to disrupt the service provider business model and potentially the way you plan and negotiate your wireless telecom contracts.   Then there is the 700 MHz spectrum with it’s potential to enable an army of devices on new wireless spectrum.

IP communications Earnings Strong

August 2, 2007

Let’s give a round of applause to 8x8, the parent company of Packet8 VoIP service. They have just announced a profitable quarter. For the first time since the Company launched its Packet8 VoIP service in November 2002, 8x8 posted GAAP net income of $508,000, or $0.01 per share, compared to a net loss of $2.9 million, or ($0.05) per share for the previous quarter and $1.8 million, or ($0.03) per share for the same period of fiscal 2007.   This news is important as the company had far fewer dollars to spend on marketing their service when compared to many others in the market; they still beat many others to this important milestone.   The company has focused on a methodical system of results-driven marketing and moreover recognized early that the hosted SMB space has plenty of promise.   This news is a great counterbalance to the management problems at SunRocket which caused their demise. The fact that SunRocket didn’t sell its company is somewhat mind-boggling actually.

ActionTec

July 29, 2007

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you to read an article written on the topic of Skype trunking by yours truly about a month ago.   So while Skype and VoSky are likely familiar names, most people are likely not aware of the fact that the company is a wholly owned subsidiary of Actiontec Electronics, a leading provider of broadband connectivity solutions for consumers and broadband service providers.   In a recent meeting with Lesley Kirchman Director of Marketing and Brian Henrichs VP of Business Development for the company I became aware the company’s tagline is “Solutions For a Digital Life.”   The company has been around since 1993 when it was in the analog modem business. Over time they evolved to do what a few companies have been successful at… Listening to telco needs, delivering on them and actually having the telcos buy.   The company has sold over five million devices and has roughly 300 people in their Sunnyvale, CA headquarters in the US. I think of the company as the Linksys of the service provider world as they sell gateways in countless DSL varieties, IPTV solutions and even FiOS solutions for Verizon.   Some of the more recent products allow you to transport data and entertainment within a house via wireless, HomePlug and numerous other technologies.   Another area of focus is technologies such as TR69 and WT140 which help can enhance the consumer experience.

Spirent’s Testing 2.0

July 29, 2007

There seems to be an evolution in the testing market as these companies focus on delivering products and services enabling network equipment providers and carriers to test more services in less time. As networks become more commoditized and the competition to provide services continues to increase, quality of service is becoming more important than ever.   In a recent conversation with the new President and COO of Spirent, Rob Piconi, I had a chance to get Rob’s take on the future of testing and moreover learn about the company’s new testing offerings.   Rob’s message to customers is you need to deliver products and services as rapidly as possible and his company is best positioned to allow you to test these products and services before they are rolled out. Spirent he says has the deepest and broadest [testing] portfolio.   He points out how critical it is to work with the leading testing company when deploying FMC. And he has a point as in the world of fixed mobile convergence; you are dealing with wireless, wireline and potentially IMS.

Mavenir Systems

July 29, 2007

Instant IMS: No IMS Required   When I decided on the sub headline for this article I realized it might be viewed as potentially controversial. How, you may be asking can one have IMS without IMS? Well there is an answer to this question and it may or may not be what you are expecting.   You see the benefits of IMS are great. We all realize this fact and moreover service providers understand if they aren’t able to provide the benefits of IMS to their customers soon they risk losing revenue.
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