Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Security

Unlock iPhone get Sued

August 28, 2007

VoEX

August 24, 2007

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s phone numbers to resolvable IP addresses by combining an advanced carrier-grade VoIP peering infrastructure with the world’s largest carrier ENUM registry — now totaling over 250 million phone numbers — to interconnect IP, TDM and hybrid-network service providers.   I recently had the opportunity to discuss industry trends with Cyril N. Matthews, Director of Registry and Network Services at VOEX. For more on the company be sure to check out a March 30th, 2007 discussion between Cyril and Russell Shaw.     RT: Please outline your new corporate initiatives. CM: Our company has built our network on IP at the core and we are working with our customers and vendors to push IP to the edge of the network (using ENUM and other technologies) to provide a base for the development of applications that can take advantage of the IP-based environment to drive convergence.   RT: How has SIP changed communications? CM: SIP has opened up communications to the level of flexibility and innovation previously seen in personal computing… creating the ability for personal communications such as Instant Messaging (text, voice & video), as well as other presence- and location-based applications.   RT: What is the biggest request coming from your customer base? CM: Give me something to help me differentiate what I do from my competitors.   RT: How are you answering their demands? CM: We are working with our customers to develop solutions   RT: What do you think the future of the market is? CM: Applications that seamlessly blend voice, video and data with real-time (inter)personal communications.   RT: How does the U.S.

SIP to Skype

August 23, 2007

Ixia on Skype Outage

August 22, 2007

You may have seen my recent blog post about what we learned from the Skype outage. I have had much feedback about this article and I found it important enough to publish in an upcoming TMC magazine. I won’t tell you which as I would like you to read them all of course.   One of the letters I received regarding the post was actually something the author allowed me to publish. The quantity of mail I receive where the author wants me not to publish the comments is astounding actually.   The e-mail below agrees with my thoughts regarding the Skype outage and since it comes from Ixia, a testing company no one should be surprised.

Alcatel-Lucent Changes

August 22, 2007

Cell Phone Contract Cancellation

August 21, 2007

Skype Outage Article

August 21, 2007

Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each viewpoint into a cohesive whole.   My quote follows below:  
The technology relies on user computers to route phone calls and handle some of the call authentication. There are thousands of computers and servers that are tapped to act as these supernodes in the Skype network.   That reliance has allowed Skype, owned by San Jose's eBay, to keep phone calls free between members and extremely cheap for calls to nonsubscribers. But an outage like last week's reveals the inherent vulnerability in the system when a large number of computers are affected within a short span of time, said Rich Tehrani, chairman of the Internet Telephony Conference and Expo and president of TMC, a communications and technology media company.   "The fate of the users is not in the control of one company, and that's the problem," Tehrani said.

Parlano

August 21, 2007

Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why Parlano’s presentation at ITEXPO is something worth looking forward to. One of the leaders in the burgeoning space of persistent group chat, Parlano gives some of the world's most dynamic organizations competitive advantage through more effective cross-functional group communication. You can read more about them in this recent TMCnet article.

How is IP communications changing your company’s strategy? We see our customers moving in this direction and they are demanding integrated voice and text communications, which we are delivering to them via our SIP/SIMPLE based product.   How has SIP changed communications? It’s made possible integration at the application level for text and voice communications—as opposed to gateways that connect systems but do not offer an integrated experience for the user that matches the way they do their jobs.   What is the biggest request coming from your customer base? Seemless integration of persistent group chat with Microsoft’s unified communications platform.   How are you answering their demands?

Acredo

August 21, 2007

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market and the company’s mission is to "Build and manage a recognized brand in the hosted IP-Centrex space for small business in North America.”   This past February TMC chose Acredo Technologies as one of the winners of its prestigious “Best of Show” at its Internet Telephony Conference & Expo. Please read more about it here.   Please outline your new corporate initiatives.   Acredo Technologies will provide a hosted IP phone service that small businesses can afford and manage. Acredo's offering is a bundled solution integrating technology from our best of breed partners including Avaya, AT&T, HP, Cisco and Oracle. The partners we have chosen will allow us to create the most reliable and highest quality calling experience with VoIP technology.

Ingate

August 21, 2007

I recently had the opportunity to ask Olle Westerberg, chief executive officer Ingate Systems, about his business and the direction he is taking the company.   Ingate Systems produces a range of SIP-capable enterprise firewalls.   Please read the TMCnet article about Ingate Systems SIP Trunking Network for more information on the company.   Please outline your new corporate initiatives.   Ingate continues to lead the industry in SIP-enabling security technologies. We are once again working with our partners in the IP PBX and ITSP space to educate end-users, resellers and VARs on SIP trunking with the “SIP Trunking Series: Everything You Need to Know” at ITEXPO. We see SIP trunking as a way of making full use of the enterprise IP PBX, making it possible to use the IP PBX functionality outside the enterprise network. It is a critical stepping-stone to true global connectivity when everyone is able to connect with one another (both inside and outside the company) using the Internet.   Looking ahead, we support the trend toward unified communications as it paves the way for true global communications by providing users the flexibility to choose the best way to communicate at any given moment.   How is IP communications changing your company’s strategy?   Ingate has had SIP and IP communications in our strategy from the beginning.
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