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Rich Tehrani
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ActionTec

July 29, 2007

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you to read an article written on the topic of Skype trunking by yours truly about a month ago.   So while Skype and VoSky are likely familiar names, most people are likely not aware of the fact that the company is a wholly owned subsidiary of Actiontec Electronics, a leading provider of broadband connectivity solutions for consumers and broadband service providers.   In a recent meeting with Lesley Kirchman Director of Marketing and Brian Henrichs VP of Business Development for the company I became aware the company’s tagline is “Solutions For a Digital Life.”   The company has been around since 1993 when it was in the analog modem business. Over time they evolved to do what a few companies have been successful at… Listening to telco needs, delivering on them and actually having the telcos buy.   The company has sold over five million devices and has roughly 300 people in their Sunnyvale, CA headquarters in the US. I think of the company as the Linksys of the service provider world as they sell gateways in countless DSL varieties, IPTV solutions and even FiOS solutions for Verizon.   Some of the more recent products allow you to transport data and entertainment within a house via wireless, HomePlug and numerous other technologies.   Another area of focus is technologies such as TR69 and WT140 which help can enhance the consumer experience.

Spirent’s Testing 2.0

July 29, 2007

There seems to be an evolution in the testing market as these companies focus on delivering products and services enabling network equipment providers and carriers to test more services in less time. As networks become more commoditized and the competition to provide services continues to increase, quality of service is becoming more important than ever.   In a recent conversation with the new President and COO of Spirent, Rob Piconi, I had a chance to get Rob’s take on the future of testing and moreover learn about the company’s new testing offerings.   Rob’s message to customers is you need to deliver products and services as rapidly as possible and his company is best positioned to allow you to test these products and services before they are rolled out. Spirent he says has the deepest and broadest [testing] portfolio.   He points out how critical it is to work with the leading testing company when deploying FMC. And he has a point as in the world of fixed mobile convergence; you are dealing with wireless, wireline and potentially IMS.

Mavenir Systems

July 29, 2007

Instant IMS: No IMS Required   When I decided on the sub headline for this article I realized it might be viewed as potentially controversial. How, you may be asking can one have IMS without IMS? Well there is an answer to this question and it may or may not be what you are expecting.   You see the benefits of IMS are great. We all realize this fact and moreover service providers understand if they aren’t able to provide the benefits of IMS to their customers soon they risk losing revenue.

Joseph Nacchio

July 29, 2007

Ex-Qwest Chief Nacchio Gets 6 Years for Inside Trades   In case you missed it, Joseph Nacchio, former chief executive officer of Qwest Communications International Inc., was sentenced to six years in prison for trading $52 million in company shares based on inside information about falling revenue.   As you may recall, in a post titled SEC vs. Nacchio over two years ago I said the following:   The WSJ reports civil charges are about to be filed against Quest’s Joe Nacchio the former CEO. The charges are expected to be cooking the books otherwise known as fraud. The area of interest is “capacity sales,” that Nacchio has said in the past are legit while the SEC says they were “Sham transactions.” We’ll have to see who wins.   This case is actually a different one and Nacchio still faces a lawsuit from the U.S.

Microsoft Pushes into Communications and Beyond

July 23, 2007

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.   ----   In 1997 or so I regularly met with Microsoft executives in charge of the company’s telephony initiatives. At the time Mitch Goldberg and Mark Lee were the top spokesmen the Redmond-based software giant offered up to discuss where the company’s products fit into the telephony ecosystem. If you have been in telecom longer than seven years you likely remember the industry was once dominated by computer telephony integration (CTI) technologies allowing PCs and servers to talk with telephone switches.

iPhone Without AT&T

July 8, 2007

TMCnet Goes Twitter

July 4, 2007

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to send and receive messages via SMS on cell phones. People spend hours letting their friends know (in excruciating detail sometimes) about all aspects of their life. “I am going to have lunch.” “I am having a snack.” “I am sick,” are some of the things you may see while twittering.   But if you get sick of twittering with friends and are interested in using Twitter to keep up with the latest (and best of course) communications and technology news and analysis, be sure to check twitter.com/tmcnet.

Clarus Systems

June 20, 2007

Clarus Systems Enables VoIP Rollouts to go More Smoothly and keeps things Running that way   As telephony transitions to corporate WANs and LANs the issue of ensuring telephone systems continue to function regardless of network problems becomes an important issue. In some corporations there is a belief that the users are there to tell tech support when there are problems with the phone system.   In fact this may be OK if telephones are not mission critical or you have a small number of phones in your organization. But in either of these cases it pays to be proactive in determining of your VoIP solution is functioning correctly in your organization.   In a recent conversation with Clarus Systems, company executives explained to me how their VoIP testing products are doing quite well in the market and especially Fortune-class financial companies.   One area the company has been successful at is deploying branch office VoIP solutions with high levels of certainty the solutions will work in each branch. One Clarus Systems customer in fact is now able to turn up 15 branches per week as a result of working with the company.   Gurmeet Lamba VP of Engineering at the company explained to me how VoIP systems change constantly as new firmware is updated on phones and patches are added to servers.   Some real world problems the company has identified is a case where a company forgot to upgrade their UPS system and as a result if a power outage had taken place a large bank of phones would have been out of service.

Cisco’s Chambers on Telecom Phase II

June 19, 2007

As I sit in a press room in Chicago eagerly awaiting John Chamber’s entrance, about 60 or so members of the media are catching up on gossip and the happenings in the industry. Cisco’s Jeff Spagnola Vice President, Worldwide Service Provider Marketing kicked off the press conference and made a reference to Castaway, the movie with Tom Hanks. He discussed the end of the movie where Hanks had to choose from 4 different roads. He mentioned this crossroads is exactly what the service provider industry is dealing with today.   Jeff mentioned many carriers are on the way to a next generation IP infrastructure and the choices these providers make are complicated.

Skype Trunking

June 19, 2007

VoSKY Technologies Enables Skype Trunking and More

Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD is an integral part of many an enterprise yet native Skype does not have access to such niceties. For example, there is no centralized auto attendant on Skype calls coming into an enterprise.   A few years back when there was talk of eBay purchasing Skype and many critics who said eBay spent too much on the VoIP software company, I countered by saying Skype is one of the world’s largest and still fastest-growing telephone companies. This idea still holds true and the one thing most every pundit forgot to mention is the Skype opportunity in business.   There is a tremendous SMB and enterprise market for Skype to exploit by offering its network for the benefit of businesses everywhere.   At a keynote speech at Internet Telephony Conference & Expo in 2005, Skype CEO Niklas Zennstrom told the world for the first time that Skype is doing very well in the business world.
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