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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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iPhone Without AT&T

July 8, 2007

TMCnet Goes Twitter

July 4, 2007

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to send and receive messages via SMS on cell phones. People spend hours letting their friends know (in excruciating detail sometimes) about all aspects of their life. “I am going to have lunch.” “I am having a snack.” “I am sick,” are some of the things you may see while twittering.   But if you get sick of twittering with friends and are interested in using Twitter to keep up with the latest (and best of course) communications and technology news and analysis, be sure to check twitter.com/tmcnet.

Clarus Systems

June 20, 2007

Clarus Systems Enables VoIP Rollouts to go More Smoothly and keeps things Running that way   As telephony transitions to corporate WANs and LANs the issue of ensuring telephone systems continue to function regardless of network problems becomes an important issue. In some corporations there is a belief that the users are there to tell tech support when there are problems with the phone system.   In fact this may be OK if telephones are not mission critical or you have a small number of phones in your organization. But in either of these cases it pays to be proactive in determining of your VoIP solution is functioning correctly in your organization.   In a recent conversation with Clarus Systems, company executives explained to me how their VoIP testing products are doing quite well in the market and especially Fortune-class financial companies.   One area the company has been successful at is deploying branch office VoIP solutions with high levels of certainty the solutions will work in each branch. One Clarus Systems customer in fact is now able to turn up 15 branches per week as a result of working with the company.   Gurmeet Lamba VP of Engineering at the company explained to me how VoIP systems change constantly as new firmware is updated on phones and patches are added to servers.   Some real world problems the company has identified is a case where a company forgot to upgrade their UPS system and as a result if a power outage had taken place a large bank of phones would have been out of service.

Cisco’s Chambers on Telecom Phase II

June 19, 2007

As I sit in a press room in Chicago eagerly awaiting John Chamber’s entrance, about 60 or so members of the media are catching up on gossip and the happenings in the industry. Cisco’s Jeff Spagnola Vice President, Worldwide Service Provider Marketing kicked off the press conference and made a reference to Castaway, the movie with Tom Hanks. He discussed the end of the movie where Hanks had to choose from 4 different roads. He mentioned this crossroads is exactly what the service provider industry is dealing with today.   Jeff mentioned many carriers are on the way to a next generation IP infrastructure and the choices these providers make are complicated.

Skype Trunking

June 19, 2007

VoSKY Technologies Enables Skype Trunking and More

Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD is an integral part of many an enterprise yet native Skype does not have access to such niceties. For example, there is no centralized auto attendant on Skype calls coming into an enterprise.   A few years back when there was talk of eBay purchasing Skype and many critics who said eBay spent too much on the VoIP software company, I countered by saying Skype is one of the world’s largest and still fastest-growing telephone companies. This idea still holds true and the one thing most every pundit forgot to mention is the Skype opportunity in business.   There is a tremendous SMB and enterprise market for Skype to exploit by offering its network for the benefit of businesses everywhere.   At a keynote speech at Internet Telephony Conference & Expo in 2005, Skype CEO Niklas Zennstrom told the world for the first time that Skype is doing very well in the business world.

Borderware's SBC Strategy

June 18, 2007

MidMarket Session Border Contoller   Over the past few years the Session Border Control market has seen some change. At the high end of the market there are companies like Acme Packet and Nextone. These companies generally focus on features, features oh and more features. In fact a recent meeting with Seamus Hourihan of Acme Packet was one of the most information-packed discussions I have ever had.

Samsung’s Gateway Play

June 15, 2007

Samsung is no stranger to the world of technology with leading positions in memory chips, televisions and mobile devices to name a few. Recently the company has launched a line of gateways dubbed the Ubigate Intelligent Business Gateway (IBG) series.   The gateways range from the IBG3026 for large offices down to the IBG2006 for small branch offices and have many leading-edge features such as hot-swappable modules, fan and power supply, redundant power supplies and more.   The gateway also has a built-in firewall, anti-virus, anti-spam, URL filtering, web application firewall and end-point security.   I met with the company’s charismatic VP of Business Development, Alex Kim who has held positions in the past at 3Com and Spirent. Alex really focused his attention on the four distinct capabilities of the box… VoIP, security, switching and routing.   He went on to say in the mid market he believes a single box is a much better solution than individual solutions. Samsung is certainly ambitious as they want to be the IP mobility convergence leader.

Stop Stealing my WiFi

June 8, 2007

UC For the Trading Floor

June 7, 2007

Road Warrior Bill of Rights

June 7, 2007

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