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Volkswagen Dealer Chooses Megapath For IP Communications

August 10, 2009

Imagine my happiness when I saw a press release issued about local dealer, Riverbank Volkswagen deploying leading edge IP communications solutions. The news brought back fond memories because in the mid-nineties I made a decision to give away a brand new yellow Volkswagen Beetle at a TMC trade show because I happened to see one at this dealer. Moreover the press release reminded me of my recent trip to Northern California where I visited with Megapath the company who supplied the dealer with their voice-optimized, private IP-based Duet service, which is designed to increase productivity and customer service levels.

According to Andrew Goldstein, President of Riverbank Volkswagen,"MegaPath's cost-effective, fully-managed Duet service

gives the entire team from sales to technicians to office personnel a reliable voice and data service that translates into superior customer service and improved interaction with corporate headquarters." He continued, "While we've had other providers in the past, there was an issue of reliability and excessive downtime in the service.

The Browser is the Computer

August 10, 2009

Years ago Sun CEO Scott McNealy said the Network is the Computer - Google hopes he's right

Apple can do no wrong - they never could. The company has always had zealous fans who considered Apple products to be like their own superficial entry into some sort of consumer electronics cult. I lived this firsthand when I was in MIS and I decided to deploy PC-based desktop publishing in the eighties.

Are Tablets the Next Big Opportunity?

August 4, 2009

Will IP communications get a massive shot in the arm via a wave of new tablet computers?

If you are an IP communications company you have to be salivating at the opportunity afforded by Moore's Law. Moreover when a new category called netbook was launched, the market for IP voice and video solutions just grew along the growth curve that netbooks carved out.

Thanks to netbooks and smartphones consumers have become accustomed to cheap but powerful computing platforms which allow more effective communications.

When the iPhone 3G S was rolled out many were not happy there was no front-facing camera included.

Eric Schmidt Steps Down from Apple Board

August 3, 2009

Google CEO Eric Schmidt has stepped down from Apple's board. Many are surprised Schmidt didn't step down earlier but certainly when Apple did the about face on Google Voice which sparked questions from the FCC, the stage was set. According to CNBC - Schmidt's about face was likely a result of a nudge - perhaps from Apple - taking into account the current political climate. Comments from the cable television station say Schmidt mentioned as recently as this past Saturday that he doesn't need to step down.

Today's IPTV is Like Driving a Ferrari at 55 MPH

July 31, 2009

In a recent meeting with Minerva Network's Italian-born CEO Mauro Bonomi, he told me today's IPTV service is the equivalent of driving a Ferrari at 55 MPH and his point is the technology needs to shift into the fast lane.

Mauro, no offense, but I have always been a Lamborghini guy. No hard feelings?


Minerva has been a digital video pioneer for over a decade and many years back decided it made sense to focus on the IPTV space. Recently he says due to improvements in compression technology and better IP network support, the market is ready for IPTV adoption to grow even faster and he feels YouTube and other "over-the-top" services complement and do not replace TV. Upon further questioning he said he thinks perhaps in five to ten years the world may migrate to an Internet-only viewing experience.

Will Telcos Buy JoltID and Shut Down Skype?

July 31, 2009

Skype Cofounder Niklas Zennstrom Most Important Man in Telecom - Again

Niklas Zennstrom is one of the most important people of the century in the communications space. Skype, the company he cofounded is responsible for enabling hundreds of millions of people to communicate for free. Moreover Skype allows a person to communicate over HD quality with full video for free.

Selling to the Government: GSA Explained

July 29, 2009

 

There is a once in a lifetime opportunity ahead of us as the government prepares to spend unprecedented amounts of money for a variety of initiatives. The reality is that a small percentage of companies are doing most of the selling and the government is looking for more companies to do business with in order to increase diversity and share the wealth.

Are you getting a piece of this pie? Are you knowledgeable enough about government purchases so you can benefit from this market?

No iPhone Google Voice

July 28, 2009

There are undeniable benefits of using Google voice such as free SMS, a single phone number for life and easy to use call control features. It is obvious Google in general is looking to displace carriers as the important part of the consumer relationship. By inserting themselves in-between they eventually become the virtual carrier in the eyes of users.

This is great for users and Google but obviously terrible for carriers and Apple is in a position to limit Google's influence when it comes to the iPhone which explains why Google Voice which was approved for the iTunes App Store a while back is no longer approved.

Bluetooth to Improve Home Electronics

July 27, 2009

In my recent trip to northern California a few vendors told me they were integrating bluetooth into their products for the home market. Generally until now most bluetooth applications have been of the mobile variety. Sure, you have some bluetooth options from GN Netcom and Plantronics for the office but Bluetooth generally is found in cars and headsets which allow mobility.

Some exceptions are stereo speakers and headsets but it doesn't seem like stereo Bluetooth has lived up to its potential yet.

Google and Enterprise Search

July 26, 2009

One of the constants in the enterprise is a proliferation of systems and data which is directly responsible for increase storage needs. This last fall in fact IDC predicted a 62% CAGR for unstructured data. Moreover enterprise storage as a whole is predicted to increase tenfold between 2005 and 20011.

The research varies from firm to firm but it is obvious that the data collected by organizations of all sizes has tremendous value and as such there needs to be ways to tap into this massive treasure trove of information.

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