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Rich Tehrani
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ACD tag

Drill down on ACD search:

6 result(s) displayed for ACD (26 - 31 of 31):


I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking.   To learn more about...


I recently had the opportunity to ask Jeff Wellemeyer, chairman and CTO of Smoothstone, about the most recent call center solutions and the path Smoothstone is taking to create greater customer satisfaction.   Smoothstone is an IP communications provider...

IVR Technologies

I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company.   IVR Technologies is a software development company providing integrated application, media and...

Skype Trunking

VoSKY Technologies Enables Skype Trunking and More Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD...

Dialogic Does Video

When it comes to the world of communications, the development world used to revolve around Dialogic. Ten years ago you virtually had to buy a DSP resource board from this company or one of its smaller competitors if you wanted...

TMC University Kicks Off

Here is a look at the start of TMC University 101 at ITEXPO in San Diego. Tomorrow TMC U 201 kicks off. The conferences are looking great. Blogged via wireless handheld click Play button above to play video...
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