Call Recording tag
10 result(s) displayed for Call Recording (1 - 10 of 10):
VanillaSoft: Social Media Important in Sales but Watch Time Waste
I recently sat down with Ken Murray - President & CEO VanillaSoft to discuss his views on social networking, prospecting and making more sales. His company sells a solution which helps companies manage leads more effectively by providing an autodialer,...
Epygi Adds PBX Features, Moves Upmarket
One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In...
TMC Adds Important New Business Development Position
I wanted to alert my readers to some exciting news happening at TMC. As you likely know TMC is among a handful of media companies growing at a time when the media landscape is in dramatic decline. As you might...
TMCnet Hits 100 Sponsored Community Milestone
All I can say is thank you to our loyal readers who visit TMCnet frequently and our sponsors who have launched communities and channels in partnership with TMC on TMCnet. Furthermore, thanks for your loyalty and the nice testimonials many...
The Talkument Evolution
Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other...
IP Fax Reliability
If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This...
Telrex Unified Communications Call Recording
One of the main messages Microsoft is promoting to the communications marketplace is there is no need to replace your hardware – Microsoft Unified Communications will blend with your current communications infrastructure through gateways allowing you to keep the thousands...
Nice Systems
Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO. NICE Systems is the leading provider of Insight from Interactions, offering...
VoIP Stories May 7, 2007
Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and...
Call Recording
I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible...
