When it comes to CRM, Jon Ferrara may be one of the most important people you don't know. If we go back a bit to the mid-eighties the call center/CRM market was dominated by a company called Brock Control Systems....
Greenpeace has recently decided that going after oil drillers and coal miners is not enough and they plan to focus on companies they believe to be polluting by expanding their efforts into the data center market. More specifically the company...
You have to give Google credit; they seem to want to make the world a better place by opening up the world and making technology and services more accessible. And they are powerful enough to make it all happen -...
"Engineers like to call it machine-to-machine or M2M while businesspeople like to refer to the market as smart services," is a notable paraphrased quote made by nPhase's Joe Jumayo while being interviewed (video below) by Dr. Mary Cronin, a TMC...
I will be at Boston's Liberty Hotel tomorrow in the Ebersol Suite interviewing many in the industry all day tomorrow. If your CEO is in the area and you want to learn more about meeting me or another editorial team-member,...
If you don't think the Google business model of giving away as much as possible and subsidizing it through ad revenue is striking fear in the hearts of the tech world, you would be wrong. Even Steve Jobs seems afraid;...
Today, I came across a number of funding announcements and it has been some time since I have seen four in the same day. The first big news is from Transera where they raised $17 million to grow their hosted...
Developing applications for local computers is one thing but once you factor in the latency generated by wide area networks you can significantly reduce productivity if users are forced to wait for painfully slow applications to refresh screens and provide...